Aggggggh! I am so frustrated with this.
I let DH use my ebay account at half.com to bid on some textbooks he needed for some classes he's taking. In the past he has used amazon.com without incident, but he found better prices through half.com this time. DH doesn't have an ebay account and he needed to get the books rather quickly so he couldn't wait the three days before he would have been able to bid, so I told him to use mine.
He ended up ordering $350 worth of books which would have otherwise cost him $750, so we're thinking he's made out well. The first book arrived and it was not the book the seller had descrbed. DH promptly fired off an e-mail saying hey, this doesn't help cause I needed such and such a book (the one the seller had described). The seller apologized for the mistake and offered to refund DH's money and the postage. Okay, we'll see if they ever do that, but so far so good. Other than the mix up, good communication on the part of the seller.
About those other four books. He ordered them 2-3 weeks ago and has made numerous attempts to contact the sellers with no replys and, as of yet, no books. In the same time period, one of the sellers isn't even registered on half.com anymore and 4 negative feedbacks (same situation) have been left about the seller.
DH, being the astute individual he is, realized that he'd been had, and still needing the textbooks for which he now had $350 charged on the credit card, decided that ebay/half.com's 90 day contesting period was crap and he's going to contest the charges on our cc. He did purchase, pay and communicate through half.com but I guess with him taking this outside of their services and contesting through our cc company that they can then pull my account. Is this the correct way I'm understanding it?
I guess it's not that big of a deal since I'm not an ebay seller, or that frequent of a buyer, but it ticks me off that I'm gonna have to build my 100% positive feedback rating back up from scratch.
The other issue is contesting the charges on our cc. Has anybody done this before? We never have, but hope that our cc company will not give us difficulty over $350 in contested charges when for the last 3 years we've been loyal customers paying in full all the time and putting the bulk of our household purchases on the cc.
Okay, vent over.
I let DH use my ebay account at half.com to bid on some textbooks he needed for some classes he's taking. In the past he has used amazon.com without incident, but he found better prices through half.com this time. DH doesn't have an ebay account and he needed to get the books rather quickly so he couldn't wait the three days before he would have been able to bid, so I told him to use mine.
He ended up ordering $350 worth of books which would have otherwise cost him $750, so we're thinking he's made out well. The first book arrived and it was not the book the seller had descrbed. DH promptly fired off an e-mail saying hey, this doesn't help cause I needed such and such a book (the one the seller had described). The seller apologized for the mistake and offered to refund DH's money and the postage. Okay, we'll see if they ever do that, but so far so good. Other than the mix up, good communication on the part of the seller.
About those other four books. He ordered them 2-3 weeks ago and has made numerous attempts to contact the sellers with no replys and, as of yet, no books. In the same time period, one of the sellers isn't even registered on half.com anymore and 4 negative feedbacks (same situation) have been left about the seller.
DH, being the astute individual he is, realized that he'd been had, and still needing the textbooks for which he now had $350 charged on the credit card, decided that ebay/half.com's 90 day contesting period was crap and he's going to contest the charges on our cc. He did purchase, pay and communicate through half.com but I guess with him taking this outside of their services and contesting through our cc company that they can then pull my account. Is this the correct way I'm understanding it?
I guess it's not that big of a deal since I'm not an ebay seller, or that frequent of a buyer, but it ticks me off that I'm gonna have to build my 100% positive feedback rating back up from scratch.
The other issue is contesting the charges on our cc. Has anybody done this before? We never have, but hope that our cc company will not give us difficulty over $350 in contested charges when for the last 3 years we've been loyal customers paying in full all the time and putting the bulk of our household purchases on the cc.
Okay, vent over.
There is opportunity to pay a little more for faster shipping, though.
