Yes, I bought it from newegg.com. I usually buy all my computer things there, but they offer a wide variety of other items. They have pretty good prices, and ship quick. I got the Haan steam mop a couple years ago, and within the first year it started leaking from the head. I called Haan, and they shipped me a brand new head for the unit at no charge, and didn't even ask me to return the old one. On the first unit we would occasionally use tap water, but on the new one we only use distilled, and it has not leaked again in the 7 months I have had it. I do however now have a weird issue where the heater will randomly stop heating depending where the handle is. I guess for less than $200.00 what can you expect for a life on the product. Good steam cleaners cost big money, so I'm pretty happy overall, especially since they replaced the head for me once. It has been much better than the shark mop we used to have, so I would probably buy another Haan when this one finally goes.