I had a problem twice in the last few years with Publix, most recently in February. Maybe my misunderstanding on how they work.
But, recently I was delayed and I did not missed the call from the delivery person, so they canceled my order. I thought they would leave with Bell Services at SSR.
A few years ago, I almost missed their call on our way to Rivera, but I call person back and told them to leave it with Bell Services at Rivera.
Previously, I always used GG, because they were the only game in town pretty much. But, post Covid everyone is delivering. GG was limited selection and price were kind of high.
Next, trip I will either have to read the fine print or make a note to leave with Bell Services, if I can not be contacted.
Just remember if you have a Spilt Stay, Bell Services will not fridgerate your cold stuff for the move if you are having them move your luggage etc.