My experiences were with Instacart where they left the order with bell services at Pop Century. First experience was seamless and the driver communicated with me via the Instacart app. The next year I ordered the same way and it was not a nice experience at all. The driver called screaming that I needed to be there to get the order from him and then demanded to know my room number (which I considered a safely issue and I refused and told him to just leave it with Bell Services). Arrived at bell services where they were crazy busy and told me that I would have to wait for a cart to transport my order back to my room. I waited 45 minutes for the cart. Not bell services fault, but just letting others know that sometimes there is a wait at pick up. I didn't order alcohol and both orders were from Aldi, so even with fees the price was reasonable.