Getting Club ID/Membership ID (resale contract)?

[myotheracc]

I was sent my activation code to set up my account a week and a half ago but can't get my Club ID to finish set up. When I called, they asked for a Membership ID, which I also don't have. Then about a week ago, I was sent an email to set up auto pay for dues to the email attached to my Disney account (this email is different than the activation code email and I couldn't finish setting up so how do they know it's me???). I emailed them right after both emails but still haven't heard back. I tried calling too, but they haven't been able to provide more info other than to wait for something in the mail (can't provide info about when I should expect it, if it something was sent already, etc.).

Is there a general timeframe for this to be done? Our contract has points that expire by Aug, so I'm getting super nervous about how long everything has taken.

 

[Huxknits]

If you look on the first page of the closing time 2021 edition page it has instructions on who to email and what information to provide. I did that this morning after receiving my activation code yesterday and got a quick response!!

 

[Huxknits]

number

 

[myotheracc]

If you look on the first page of the closing time 2021 edition page it has instructions on who to email and what information to provide. I did that this morning after receiving my activation code yesterday and got a quick response!!

Where do you find that page?

 

[Huxknits]

this is the post

A more efficient way to get your club ID than calling:
email wdw.dvc.dvd.resales@disney.com and supply your name, address, and a description of the contract that had been purchased, including its number

 

[myotheracc]

this is the post

I sent an email twice to wdw.dvc.member.administration@disney.com, but I'll try yours

 

[Huxknits]

I sent an email twice to wdw.dvc.member.administration@disney.com, but I'll try yours

hope it works for you. It took about 30 minutes to hear back with my club ID but you will get an automated email saying you will hear back within 10 days.

 

[myotheracc]

hope it works for you. It took about 30 minutes to hear back with my club ID but you will get an automated email saying you will hear back within 10 days.

They responded! Thanks!

 

[DisneyRunner2009]

I used wdw.dvc.dvd.resales@disney.com . Sent a description of my contract with my name. Heard back within 15 minutes.

 

[covebarlove]

Has anyone had any luck with these emails recently? I've emailed wdw.dvc.dvd.resales@disney.com twice (8/1 and again today) and haven't heard anything. We got our account activation email on 8/1.

 

[lgalexander]

I know this is an older thread but did you hear back from the email?

 

[covebarlove]

I know this is an older thread but did you hear back from the email?

I heard back the next day (8/10). Hope that helps!

 

[lgalexander]

I heard back the next day (8/10). Hope that helps!

Thank you so much for responding!