Frustration - Any Advice

[ajgardner]

I booked a 10-day trip today, arriving August 5. I believe that means I can book dining right away, if I counted correctly. However, when I go on the website (using my ipad, iphone and laptop) it does not open the dates up for me. When I try to book using the app, the dates open up but every time I click on to book (at every restaurant I try) a message pops up saying that time isn't available (even though it came up as being available). I can't figure out how to book my dining. Any suggestions?

 

[john7994]

It almost sounds like your resort reservation isn't linked/loaded - is it showing under "MyPlans" on the laptop when logged in on the website?

 

[ajgardner]

It almost sounds like your resort reservation isn't linked/loaded - is it showing under "MyPlans" on the laptop when logged in on the website?

It is showing under my plans, but maybe because it was so recently booked they haven’t linked? But on the app I can open up the dates and choose a time but then it comes back as either an error or says that time is no longer available.

 

[john7994]

It is showing under my plans, but maybe because it was so recently booked they haven’t linked? But on the app I can open up the dates and choose a time but then it comes back as either an error or says that time is no longer available.

I would actually consider hard shutting down your devices and retrying - i have run into the app problem before - but not the laptop situation.

 

[FreeCA]

I’d also try an entirely different browser. For some strange reason it’s made a difference for me in the past.

 

[ajgardner]

Well, I tried everything and it’s not allowing me. It’s likely because there are two resort reservations. Two of us will be there August 5-15 and the other two of us are coming August 10-15 (but both reservations were made in my account and I manage everyone in my account). I was able to make a few reservations via chat but I don’t have the ability to modify or make more without calling/chatting back. It’s frustrating

 

[Marthasor]

Sometimes if you go to the restaurant's webpage and book from there you have better luck than pulling up the entire availability list.

 

[soniam]

Be sure that you are logged into the website. It logs you out frequently. Select the MyDisneyExperience link on the top right to force a login. Once logged in, try to do the dining reservations via the "Reserve Dining" link from the MyDisneyExperience pull down. Also, try an incognito window or a different browser or device, maybe a different computer or website via your phone. Good luck

 

[TOBS2010]

You can also try calling (407) 939-3463 to make your reservations with an agent. I would try calling today instead of tomorrow since people will probably be flooding the phone lines with being able to start booking 2023 packages.