Sure thing, I just PM'd you!
So sorry for the disappointment! I know EXACTLY how you feel, in fact I was going to post this sooner or later so I might as well share now so no one else makes this mistake. I had wanted to order my own custom bracelets so I could choose my wording (like my tshirt, I wanted to incorporate more than just the cruise part of the trip on it). Someone suggested sayitbands.com from a previous cruise trip they used that site for. Please DO NOT use that site! I ordered from them on 10/24. I ordered the lime green color of course and was able to choose my wording and they even had the Mickey head that you could include as well. It came to about $10 including shipping for 2 bracelets. I was so excited when they arrived only 2 days later! But like Des' experience with the candies, my excitement quickly turned to sheer disappointment- first off, the bracelets had typos on them, they said 2010 not 2011! I immediately reviewed both my email confirmation and also the enclosed receipt in the package, and both showed 2011 correctly, so the 2010 typo was totally on them. But even worse, the quality of the bracelets was HORRIBLE. It was the cheapest, thinnest silicone bracelet I'd ever held, and the supposedly 'debossed' imprint lettering was barely debossed at all--it was so faint, I had to hold the bracelet only a few inches from my eyes to even read it! The bracelet was so shoddy. I immediately went to the website to find a phone number to call and complain, but there was none listed- only email. That should have been a red flag for me to not order to begin with, I hate sites that dont allow you to call for anything. So, I had to resort to emailing them. They responded the next day and apologized for the typo, said they could re-do, but then he said that the lime green color from what they've heard from other customers, is the worst color for the lettering to show up on. I thought that was BS since I have seen other lime green bracelets that I could read from several feet away, and couldnt read this piece of junk from right up close. He asked if I would therefore consider another color. I replied and said I wont consider another color since I want the 'official' color of my travel group, so if he cant reprint better quality on the lime green, then I want a refund. This message was from last Wednesday, and I have not heard anything back since then. I followed up with another message over the weekend, still no reply. Obviously this company has no ethics, no customer service, and very poor workmanship, so please if you were thinking of using them, do not. Thank goodness I'm only out $10 and not more. Des, I hope you have better luck with your candy company order and hope they make things right for you since you ordered so much! In the meantime I'm hoping tinksmom will be able to add me to her bracelet order list so I can still get one since the 2 I have are worthless junk.