Porturican
DIS Veteran
- Joined
- Jul 14, 2009
- Messages
- 502
We received the email and were able to get the upgrade. I called back later to inquire about a 1bdrm upgrade since I saw other people were offered this. The CM said we could get a 1 bdrm if it was available but it wasnt. Then he said to take part of this upgrade deal we had to attend a DVC tour, I told him that wasnt stated anywhere in the email and he said well I am just telling you what I have been instucted. And he also said if we did not attend the tour before the end of our trip we would have to pay full price!
I again stated that is not mentioned anywhere on the offer and he just wanted to put me through to the DVC dept to make the tour appt., I hung up after he transferred me.
Was anyone else told this?
The 1st CM I talked to did not mention this at all & like I said it is not mentioned anywhere in the email and I have read every small print etc...

I again stated that is not mentioned anywhere on the offer and he just wanted to put me through to the DVC dept to make the tour appt., I hung up after he transferred me.
Was anyone else told this?

The 1st CM I talked to did not mention this at all & like I said it is not mentioned anywhere in the email and I have read every small print etc...