Um. I tried to ring in early but it kept looping the call back during office hours message. Called back and got Experiencing technical difficulties but now have hold music.
What a relief! Went online and rebooked our package and was able to get the free dining without having to switch resorts or anything! Now I just have to call later and cancel the original booking. Good luck everyone!!
Took several tries to get through without the technical difficulties message. Got the old call in system where I had to punch all our info in instead of speaking it. On hold now for a CM I have a feeling having to go through that old system put me pretty far down the line!