Free Dining Card For Ap Members!

[wisconsinmom]

Did anyone else have trouble getting their dining card? I didn't receive mine at Pop I talked to the desk manager and he said he would check into it but he never got back to me. Any advice on what to do next or am I just out of luck? I was there Oct. 25-28.

 

[pygmymom]

I did have trouble getting my dining card at POR. We were there 10/17 to 10/23. When I called to modify my ressie to the AP rate, I was told since my reservation fell on the dates and was staying the required number of nights, I would get my $50 dining card at check-in. I did have to move to POR from POFQ, and that was okay. No splitting the ressie or anything. I asked again point blank, "So, the $50 will be there when I get there, right?" And I was told yes.

Well, we check in late on 10/17 and front desk person knows nothing about it. Go to conceirge desk next day at his suggestion and they don't know anything about it, say I have to call Disney Reservations. Call CRO and the first CM I talk to, very nice, puts me on hold to find out about it and comes back and says I'm not eligible since I didn't check in on the 21st. Ask for a supervisor. Wait some more. I explain to her that I asked the CM who modified my ressie straight out that I would get the $50 dining card and I maybe wouldn't have moved resorts since the additional room discount wasn't that much more than my AAA room rate. Finally, she called the front desk at POR and had them split me into two reservations so I had to go down on Sunday 10/21 and check out and check back in and also put another room deposit down that showed up now as a credit against anything I charged. I did get the card but it took almost two hours of my vacation time and four people before this was resolved. Unfortunately, I left the piece of paper of who I talked to when I modified my ressie at home.

That's the danger in knowing more than some of the CMs who make reservations since the turnover is high, I should have kept asking are you sure we don't have to split this into two reservations now?

I'm not sure what to suggest you do after you get home. The supervisor told me once you check in they lose control of the reservation. But that's where I'd start, call the regular number and ask for a supervisor, at least they'll be able to give you a next step. Good luck!

 

[wisconsinmom]

I did have trouble getting my dining card at POR. We were there 10/17 to 10/23. When I called to modify my ressie to the AP rate, I was told since my reservation fell on the dates and was staying the required number of nights, I would get my $50 dining card at check-in. I did have to move to POR from POFQ, and that was okay. No splitting the ressie or anything. I asked again point blank, "So, the $50 will be there when I get there, right?" And I was told yes.

Well, we check in late on 10/17 and front desk person knows nothing about it. Go to conceirge desk next day at his suggestion and they don't know anything about it, say I have to call Disney Reservations. Call CRO and the first CM I talk to, very nice, puts me on hold to find out about it and comes back and says I'm not eligible since I didn't check in on the 21st. Ask for a supervisor. Wait some more. I explain to her that I asked the CM who modified my ressie straight out that I would get the $50 dining card and I maybe wouldn't have moved resorts since the additional room discount wasn't that much more than my AAA room rate. Finally, she called the front desk at POR and had them split me into two reservations so I had to go down on Sunday 10/21 and check out and check back in and also put another room deposit down that showed up now as a credit against anything I charged. I did get the card but it took almost two hours of my vacation time and four people before this was resolved. Unfortunately, I left the piece of paper of who I talked to when I modified my ressie at home.

That's the danger in knowing more than some of the CMs who make reservations since the turnover is high, I should have kept asking are you sure we don't have to split this into two reservations now?

I'm not sure what to suggest you do after you get home. The supervisor told me once you check in they lose control of the reservation. But that's where I'd start, call the regular number and ask for a supervisor, at least they'll be able to give you a next step. Good luck!

Well maybe I'm out of luck since I'm already home. I checked in on the 25th and out the 28th so I think I was within the dates.

 

[mama4]

Well maybe I'm out of luck since I'm already home. I checked in on the 25th and out the 28th so I think I was within the dates.

Yes. You were definitely within the dates. We checked into CSR on the 25th (and out on the 28th) and had a problem getting ours too. I told the CM as he was pulling up our room info that we should have a dining card and he replied -"Yes, yes- I'm getting to it". He brought us out an envelope along with our resort map and I didn't even check it until we got outside- I assumed it was the card! Well, it was a card, just not the card. They'd given me an anniversary card. That's nice and all but I upgraded my room to a king (which I didn't get either) to get the dining card. Well we went right ba0ck in and our CM had left but another one was ready to help us out. After explaining for 5 minutes that it wasn't the "dining plan" or the "dining experience" we were talking about it they finally got a manager, looked through a stack of about 50 envelopes and found ours. Whew. The CMs do not seem very knowledgeble about the cards- including restaurant and food stand CMs. For example, we were able to use the card once out the two times we ate at the Pepper Market and we spent the rest at Epcot F&W booths but about 4 or 5 of the booths wouldn't take the card and acted like they didn't know what it was. The first time one of the booths accepted the card we started telling the ones that wouldn't take it that we were using it at the other booths - had much better luck that way. They just had to try it in their card machine and were very surprised when it was accepted. So make sure you ask them to at least try it.

 

[Gator Kate]

I was anticipating a problem since nothing was noted about the card on my written confirmation received in the mail. Much to my surprise and joy, the YC handed it to me at check-in without me even asking. You never know with Disney ;-)

 

[northie]

Our card had an expiration date on it, so even if you did manage to get it now it might be no good when you go back. I too had called and made sure it was on the reservation but there was no mention of it on any papers I got from Disney. I had to ask for it too but she went somewhere in the back and came out with it. Took quite a while though. We used it at Le Cellier in one lump so I don't know about trying to use it at the booths but when I asked the front desk at POR they assured me it would be good there too.

 

[jackskellingtonsgirl]

I had a feeling this wasn't going to go well!

I had so much trouble getting a dining card with a Pop ressie I moved to AKL. The $75 dining card is listed on my printed confirmation, so at least I'll have that to show at check in.

I thought it wasn't an actual card but a credit to the room? I guess not! I guess we'll see what happens when we get there!

 

[northie]

I had a feeling this wasn't going to go well!

I had so much trouble getting a dining card with a Pop ressie I moved to AKL. The $75 dining card is listed on my printed confirmation, so at least I'll have that to show at check in.

I thought it wasn't an actual card but a credit to the room? I guess not! I guess we'll see what happens when we get there!

I had thought it was a credit too but when we got there they gave us an actual card. When we paid at LeCellier, we just put the DDE card and that dining card in the folder and owed $4.96 after they figured the discounts for our meal. (Plus tip of course!) DS had the strip steak, I had the filet, and he had a beer. We got off very cheap for a wonderful meal!

 

[angey77]

I had thought it was a credit too but when we got there they gave us an actual card. When we paid at LeCellier, we just put the DDE card and that dining card in the folder and owed $4.96 after they figured the discounts for our meal. (Plus tip of course!) DS had the strip steak, I had the filet, and he had a beer. We got off very cheap for a wonderful meal!

Good to know you can use it with DDE!

 

[Gator Kate]

Just to add to the confusion I think the restaurants aren't very clued in to this dining card. Our waitress at Cal. Grille told us she saw the card for the 1st time earlier that night when a customer presented it. She had to find a manager to explain what it was and how to take payment with it. Glad we were her 2nd card holders.

 

[ADP]

Just to add to the confusion I think the restaurants aren't very clued in to this dining card. Our waitress at Cal. Grille told us she saw the card for the 1st time earlier that night when a customer presented it. She had to find a manager to explain what it was and how to take payment with it. Glad we were her 2nd card holders.

Very true...I used ours at EPCOT for Food & Wine booths and just about every Cast Member looked at it and asked me what it was. One almost refused to use it because he didn't know how to key it into the register. Someone else had to come over and figure it out. But eventually it got worked out.

 

[katypop]

Hi everyone,
Thought I would just add my recent experience with the dining card promotion. I had hoped to get an AP discount for my 12 nights in Oct at CSR but couldn't get it for the whole trip, so ended up taking POR for Oct21-23, CSR for Oct23-28 and POR again for Oct 28-Nov2. Since this was a solo trip, it wasn't a big deal to switch resorts a couple of times. When I made the reservations, I was told I would get a $50. dining card for each of my 3 ressies. But when I printed off my confirmations, it did not say anything about the dining card, so I called again and was assured that I was going to receive a card for all three ressies. When I checked into POR on the 21st, the CM said right away, "oh, I have a surprise envelope for you" Sure enough, they had my dining card. But when I checked into CSR, they had no record of this and didn't know what I was talking about After quite a while (25-30 min) we finally got it staightened out, but only because the CM was patient and talked to his supervisors and waited on hold for many minutes with CRO. For some reason the dining card did not show up for this ressie, and while they could see I had received it for the last ressie, it did not show up on my next ressie for POR either. So...CRO fixed that for my next POR ressie but said they couldn't fix the CSR one because I was already there But no worries, the manager gave me a credit of $50.00 on my account to be used however I wished It was unsettling that all did not go without a hitch, but they did take of me, and sure enough the dining card was waiting for me once again when I returned to POR.

As far as using the card goes, there definately needs to be better communication to the CM's about these special offers. The food booths at Epcot did take them, but the first time I used it the CM had to call a supervisor for authorization, as they knew nothing about them. From then on, I had to tell them to just process it like a gift card, very few CM's had seen them or knew about them. I tried to get a Margarita at the stand in Mexico but the supervisor refused to take the card. Just seemed funny because I had used it at the Mexican restaurant. Anyway, it was a great promotion and I am glad I was able to take advatage of it, it just would have been nicer if everyone was a little better informed.

 

[Quinn222]

When I checked in at the YC no one had a clue what I was talking about. A manager said she'd check and I'd have it the next day. Next day, no card. They actually told me to talk to my TA because there is no such thing and they didn't want her telling anyone else that there was! They gave me a $75 credit for the 'misunderstanding'. So beware with this offer.

 

[northie]

We had no trouble getting ours, but I did call as soon as they were offered and make sure it was on the reservation. And I had the code written down and with me as well in case there was a problem when we checked in. I also used it in one chunk at LeCellier in case it didn't work everywhere and they accepted it without any problems. I was a little nervous about the food booths knowing what it was.

 

[SlightlyGoofy]

We are booked in at ASports from December 9th-19th with the 40% code.

Will we also be eligible for the dining card? If so how much might we receive?

Thanks for the help.

Slightly Goofy/Linda

 

[jackskellingtonsgirl]

We are booked in at ASports from December 9th-19th with the 40% code.

Will we also be eligible for the dining card? If so how much might we receive?

Thanks for the help.

Slightly Goofy/Linda

The dining card promo was only offered if you booked with an AP discount for certain dates. It was $20 for Value, $50 for Mod, and $75 for Deluxe. I think it was $100 for Villas but I can't remember for sure.

 

[0hmyheck]

Has Disney worked out the problems with the free dining card now? How do we check to see if it is on our reservation?

 

[SlightlyGoofy]

jackskellingtonsgirl, I did not make myself clear. I am sorry.

I booked the 40% off code way back in January or so.

I am wondering if I can get the $20 dining card also since I am an AP holder in addition to the previous code I have?

I am greedy, I know. I have a reputation to uphold.

Slightly Goofy

 

[DisneyFreaks]

We had no trouble getting ours, but I did call as soon as they were offered and make sure it was on the reservation. And I had the code written down and with me as well in case there was a problem when we checked in. I also used it in one chunk at LeCellier in case it didn't work everywhere and they accepted it without any problems. I was a little nervous about the food booths knowing what it was.

We called right after booking to confirm as well and had no problem getting them. We booked two rooms at CSR with the AP rate and had 2 cards waiting for us. We actually had forgotten about the cards when we checked in and when they handed us the envelopes we didn't know what it was at first. We used them both along with our DDE card for our DS's birthday dinner at San Angel Inn and all went smoothly.

 

[jackskellingtonsgirl]

jackskellingtonsgirl, I did not make myself clear. I am sorry.

I booked the 40% off code way back in January or so.

I am wondering if I can get the $20 dining card also since I am an AP holder in addition to the previous code I have?

I am greedy, I know. I have a reputation to uphold.

Slightly Goofy

I don't know for certain, but I would imagine you would lose the 40%. You would have to book with the AP code that included the dining card and the room rate would likely go up. You can always call and see what they say.