Yeah, hopefully it's improved. I was there in 2021 after reopening and I needed to go to the COVID testing place to avoid having to quarantine for 10 days once I got back to NYC (it was only 4 if you had a negative test before returning to NYC and tested negative from a testing location on the 4th day back). I had pre-reserved a Lyft to pick me up but after 15 minutes past the time I'd requested they "couldn't find a driver" in spite of the app saying there were plenty of drivers around. Once I was done at the testing center in Orlando, I tried to get a Lyft and had 4 drivers pick up the ride then cancel on me after a few minutes of waiting. I swapped over to Uber and a driver did pick up and keep it. He got an extra large tip.
Even in NYC it can be hit or miss in terms of getting one. The odds of a driver cancelling after learning you're going to anywhere but in Manhattan have dropped, but aren't impossible. (I had one time at the airport where a driver picked up the ride and then when they were almost there messaged me "To Brooklyn?" and instantly dropped it, but that's a lot more rare now.) I've had a couple of times getting out of the theater where the app said plenty of drivers nearby, but it took a while to get one - and one time where the driver was quite literally pulling up to the hotel next to the theater to drop off a ride so I jumped right in.