Never flown with them Janet, but will be once and probably twice next year. Way I look at it is the savings are worth a bit of discomfort.
Talked to one of the guys in my office that used to work out in Kamloops and had to fly with them all the time and found them good.
The times and price of Air Canada suck. Jetsgo is quite expensive in comparison and the seats aren't big. You can get the upgraded seats but then your price is really up there.
If it was a transatlantic flight I'd probably go for the biggers seats but for a 5 hour 15 minute flight I'll bite the bullet. $229 all taxes in is pretty good, PLUS air miles, plus they leave Toronto at 0945 hours which isn't bad, and arrive at 11:58 local time which is great.
Be interested to read any other's comments from people that have flown with them though.
Cheers,
Grumbo