For $2 Billion Disney could have built 16 major attractions instead of fast pass+

If you think that, then you're just missing the whole point. Disney is not being Robin Hood and taking from you to give to others to be nice to them... They're simply leveraging the value of their rides and using them to book more hotel rooms by offering FP+ as a perk. Want to get 3 FPs? Before you would just grab them. Heck grab 9 in a day. Now you can't. You have to book a room. And then you only get 3, so they can save the rest for the next guy that will book a room and they'll have enough for all such people to get 3. And so on!

That might be an ancillary use, but the primary motive behind FP+ was and continues to be yield management; how to put more guests on the same or fewer attractions while flattening the bell curve of wait times and reducing the disparity of demand between popular and not-so popular resources (attractions).
 
That might be an ancillary use, but the primary motive behind FP+ was and continues to be yield management; how to put more guests on the same or fewer attractions while flattening the bell curve of wait times and reducing the disparity of demand between popular and not-so popular resources (attractions).

Right, and that only works with first-time visitors. They don't yet know which attractions are the best and most popular. On subsequent visits, they will learn these things, and then guess what? Everyone will want fast pass reservations for the most popular rides once again. They are popular for a reason.

Once again, 'til I'm blue in the face: you improve capacity by adding attractions (and replacing unpopular ones), not by manipulating the crowds into booking reservations for a C Ticket.
 
FP- was created to allocate too little ride capacity to large crowds. FP+ is a very expensive way to do the same, while gathering data about guest activity and allowing for some guest manipulation.

I say that investing in additional attraction capacity would be far more effective (than FP+) in creating a better guest experience for far more people, resulting in more return visits in the long run.

It is pathetic that Disney has neglected Pleasure Island for so long (now being addressed, finally), left buildings standing empty in Epcot, and hasn't materially expanded their two half-day parks (AK and DHS). Will the recently vacated DHS buildings stand empty for years now too?

We are able to visit during off peak times, as our kids are grown. So our experience is still okay. But we are working to adopt kids from foster care or an orphanage, and will be back on school schedules. We may let our annual passes expire, and take alternative vacations instead.
 
If you think that, then you're just missing the whole point. Disney is not being Robin Hood and taking from you to give to others to be nice to them... They're simply leveraging the value of their rides and using them to book more hotel rooms by offering FP+ as a perk. Want to get 3 FPs? Before you would just grab them. Heck grab 9 in a day. Now you can't. You have to book a room. And then you only get 3, so they can save the rest for the next guy that will book a room and they'll have enough for all such people to get 3. And so on!
their motivasiom for redistributing them doesnt interest me .. they are still doing it and it is still the greater good argument .. i didn't miss the whole point i hit it square on the hed
 

If you think that, then you're just missing the whole point. Disney is not being Robin Hood and taking from you to give to others to be nice to them... They're simply leveraging the value of their rides and using them to book more hotel rooms by offering FP+ as a perk. Want to get 3 FPs? Before you would just grab them. Heck grab 9 in a day. Now you can't. You have to book a room. And then you only get 3, so they can save the rest for the next guy that will book a room and they'll have enough for all such people to get 3. And so on!

Huh? You don't have to book a hotel room to get FP+. Everyone gets three FPs per day booked in advance as long as you have a valid park ticket. The only perk onsite guests get in terms of FP is a longer booking window (60 vs. 30 days) and MBs.

And I booked 12 FP+s in one day in June of this year, way more than I ever got with paper FP. I still prefer the old system.
 
IMO-
Disney doesn't owe me anything. They have developed a great brand that people are passionate about, and that's great but doesn't mean they have to spend 2 billion on rides because I think so

The 2 Billion encompasses a lot more than FP+, the money wasn't spent for my personal enjoyment. I have no idea of all tech upgrades and computer upgrades that need to be made on an ongoing basis, I would imagine part of the funds while earmarked for this would have been spent anyway on technology because that is what you need to do.

It was spent (I'm assuming) to meet short term and long term goals of park mgt. Some of it will benefit me directly some indirectly and some of it not at all.

From a consumer side the updating of HS and EPCOT are long overdue and it would seem to make sense to update and upgrade. They probably could spend 2 Billion in EPCOT and not complete all things that need or should or as a guest i would want done, but its not my choice.

Whatever there strategic plan is I hope that the HS upgrades come quickly. I don't think I have heard of any plans for EPCOT, of course I don't get the whole Star Wars expansion. I do get the idea of the (unfortunately seems false rumor) of Cars Land. They seem to have been able to max profits there with Food and Wine and Flower shows while not investing in updating or reusing closed exhibits.

For me it is still a desirable experience. Staying on site, enjoying not just the parks but the hotels, grounds and all the non-park experiences as well. By the way as far as FP+ I do enjoy the pre-planning of a trip, but I rarely stick to the plan. For the most part I have been able to adjust FP on the fly or the night before or the morning of. We are going for our 4th trip in the past 12 months (this is not the norm for us). This one just is for a 4 day weekend. I like that on our first day we get off the plane at 10 AM and have our first FP is already set for a couple hours after we land. I like that on Day 2 (after being out late on the first day) that my Minetrain FP midday is set and that I don't need to be at the park at 730 AM to make sure I run to get a FP.

Disney didn't spend 2 billion to make me happy, but if I can get a little enjoyment out of it thats good with me. Now if they will only make future world about the future and not 1995!
 
I'm giving Disney the benefit of the doubt that they'll work out the kinks of fastpass+, and since I've had no major problems with it I'm ok with how things are now, though I know I'm in the minority.

Let's not forget that Disney has a lot of developments going on for major attractions right now, particularly in Animal Kingdom, Epcot, and (if rumors and common sense are to be believed) Hollywood Studios, so as far as Disney's spending goes this seems to be an "and" situation rather than an "either/or," and I'm fine with that.
 
Furthering their own cause? If they do right by the guest experience, they further everyone's cause.

The parks division is earning record profits, quarter after quarter. The places are crowded, which impinges on the quality of our trips. Disney doesn't have an obligation to reinvest much of those profits, in the parks?

Nonsense.

I agree wholeheartedly with your first point. But I don't really see where you're going with your second point. Disney is not obligated to reinvest profits in the way that you prefer. To paraphrase Fix-It Felix - they don't have to do boo. You - and everyone else - have the power to vote with your wallet. You are not obligated to go. If MM+ is the disaster that some posters claim and seem to be rooting for, it will be very apparent. And then the crowds will no longer impinge on the quality of your trips.
 
Nah, I'm not buying that. There are still lots of guests who show up with no plan & now they're facing longer standby lines, including long lines on rides that pretty much never had long standby lines.

IMO, FP+ is working best for those who über plan - and for the most part, those are the same people who used FP- effectively.

:thumbsup2

We were never legacy FP uber users. I didn't even know there was a ranking system or I would have tried harder. :confused3 I have never held 10FP in a trip much less in a day before FP+. We never needed them except for TSMM and PP. Now we have to use it whether you want to or not because everyone else is, even for rides that don't even have a line. Why are you using a FP for Nemo at 10AM? The scheduling part sucks. First timers and non-planners will always be at a disadvantage unless they are willing to invest the effort to maximize it. How many first timers know they need to do that until they get there? In addition, 2 of the 3 FP's at Epcot are pointless, we threw them away. For 1/2 our group that didn't do Frozen, 2 DHS FP's were useless. The other half threw away 1 at DHS. We threw away A&E and 7DMT FP's at MK because the super dooper, life-changing most awesomness reservation system ever wouldn't let us change them, kept throwing errors. I went to the kiosk at Epcot after all our FP's were used or expired just to see what was available. Because we didn't use all our FP's, it wouldn't let me do anything but modify the one s that weren't used even though they were expired. The CM couldn't figure it out either she just kept pushing buttons saying "It's expired". Yeah, no kidding, just forget it. Sigh.....

I understand why some people like it, it's the Kohl's effect. I'm going to buy this toaster at Kohl's because it's marked 30% off even though the sale price is the everyday price at Target. It's on sale, obviously its a better deal. Kohl's rocks!!!
 
Nah, I'm not buying that. There are still lots of guests who show up with no plan & now they're facing longer standby lines, including long lines on rides that pretty much never had long standby lines.

IMO, FP+ is working best for those who über plan - and for the most part, those are the same people who used FP- effectively.

I know one anecdote does not =proof, but I'm not sure this is true. I'd say I'm a planner, but not an uber-planner (except on my most recent trip with a big group). FP+ benefitted me on this trip, and I *think* it seems like it will work well in my touring style on future trips with a smaller group. I was NOT an efficient user of FP-, other than knowing it existed and using it for 1-3 rides per day, we definitely didn't maximize its use.


On all the FP tips and debates threads, I'd say it seems opposite - that good FP- users DISlike FP+, planners who didn't maximize FP- like FP+, and non-planners or fly-by-the-seat-of-your-pants folks don't do particularly well under either (but worse with FP+)
 
I have not been back to WDW since FP+ was implemented, so I can't give a first hand account regarding whether I like it.

But I do find it disappointing that all that time, manpower, money, and effort was spent overhauling the FastPass system, while, at the same time, the BackLot Tour, The Great Movie Ride, Country Bears, Soarin', Carousel of Progress, and The Body Pavilion are all in desperate need of TLC.

The Yeti still doesn't freakin' work. We have a new FastPass system, but we still don't have a working Yeti.

It's the same way I feel about the FantasyLand Expansion that took so darn long. All that work and what did we get out of it? A new restaurant, two new rides (one of which is a replacement for a closed ride), and some meet and greats. What a waste!
 
…. But Walt designed and envisioned WDW as a RESORT with muti-use from the get go.[/QUOTE] he was beginning to design a prototype community of tomorrow. Did he ever use the word resort? I will research that.
 
.[/QUOTE] he was beginning to design a prototype community of tomorrow. Did he ever use the word resort? I will research that.[/QUOTE]


Absolutely he did…ya can see it on film multiple times in the 'Florida Project"
 
Guys, no one is ever saying that FP+ is better for someone who efficiently used FP-. Those few ppl who did use FP- to ride many rides are clearly way worse off. But, MOST guests, and Disney, are better off, because those who used to be better off under FP- are now only equal.

I know it sucks if you loved FP- but you have to look past how FP- was great for you cuz you used it and most everyone else didn't... to now see that most guests are using FP+ to get on a few rides quick. They're not getting on 9-10 rides quick like you used to, but they're getting on 3, which is 3 more than they used to.

For most guests, and for Disney profit, FP+ is awesome.

I very much get what you are saying here Fuzzy, though I disagree with your assessment. It is, in the end, a utilitarian argument, but there is nothing wrong with that.

If what was said in a pervious post, only "about 50%" of people are using MBs ... I don't know what percentage are using FP+, though I would hope that stat is kicking around here somewhere ...

Anyway, if the it really was the small minority of people who were using FP- to its fullest advantage, then they would be having very little impact on the wait times for rides. Of course I don't really think this is true, I though I had read that something like half of people used FP- ... either way, the result is the same.

One of two scenarios is the outcome:

1) The old system - a very small minority of WDW enthusiasts, loyal and repeat customers, were able to really take advantage of the system and get a whole ton done, with very little impact on overall wait times.

2)The old system - half the people were using the system, and were using it to minimize ride time where they could. This put additional pressure on wait times for the few rides that had FP as an option. Half the people benefitted while the other half paid the price so to speak.

In both cases, the result is the same:
The new system - the advantage to the FP maximizer is relatively gone, now more people are using the system, on more attractions, with a higher distribution rate of FP:SB rides. The FP maximizer is no longer gets to ride as much as they once did, but since this was only a very few people, the wait time savings (that they once took up) now distributed to everyone doesn't make much of a difference, however, the rest of the half of people, who now are competing with a larger pool of FP users, they have to sacrifice their wait times savings with everyone else who is now using FP+.

With more FPs available and more attractions using FPs and having increasing SB wait times as a result. Best case scenario, the loyal few have significantly increased wait times, while everyone else (on average wait time at least) breaks even. Worst case scenario, half the park population is now having to wait longer for rides, or ends up doing less.

Now if you want to make the ultimate utilitarian argument, and say but average wait times don't change, except with increased crowd levels or rider rides, if you spread everything equally (because capacity doesn't change) ... ok fair enough, but the experience does change.

So if I used to wait 15 mins for each ride, riding 2 rides in a half and hour Great and not bad at all. If now I ride one ride instantly, and then have to wait for 29 mins for the second ride ... not nearly as happy. The average wait is the same, but the experience is not.
 
Another note that I don't get: To the FP+ maximizer who thinks the system is better.

I constantly see the complaint about FP- that "we needed a runner" or it sucked to have to walk across the park or spend the day split up, etc etc (as if the 5 mins it took to grab FPs for a party meant you spent the day "split up")

Basically, it took too much work to maximize FP-

I wonder how, legitimately, you think this.

We have maximized both, though to be fair in mid-low season (February after presidents day and early may over the last 5 years)

We did a heck of a job with FP- ... tons of rides, never really waited on much of anything, grab an FP walk to a nearby ride (or head to some other ones) then head back in that direction to use the FP when you could.

We also did a heck of a job with FP+ ... but this took MUCH more work. First you pick your 3, and I will gladly admit those first three are in some ways much easier to get than the old FPs were, if you were the type to run and grab them at least, for the most part, we just grabbed stuff as we walked by. And I agree that arrival day is much better with FP+ as well.

But beyond that, way more work. The whole Kiosk concept is far, far worse and takes much more effort than they FP stations at the attractions. You are standing by SM, and think the SB is too long, in order to grab a FP you have to trek halfway across the park to even check if FP is available for it, AND, you have to drag your whole family now incase its not and you want to change plans. On top of that, when you get there, you might have to wait in what are sometimes significant lines.

IF (due to low enough crowds and high enough FP availability) you can maximize FP+, it takes much more work than the old system did.
 
Are we really complaining about IT infrastructure that is/will/forever shall be necessary to operate a business in the modern era?

Do any of you in your personal life have discussions like "well I could get that (insert body part) surgery that I really need, or I could get 5 vacations!!!" ?

Do you complain that your bank spent a bunch of money on online banking instead of putting huge tv's in all of their branches?

This is not a THIS or THAT budget argument. It's a business that is preparing itself to be competitive for another century and spending money on internal infrastructure, regardless what anyone thinks about FP+.

Furthermore, speaking as someone in the less than 30 crowd, I require the businesses that I work with to be tech savvy. I don't like having to call an office or visit a desk when I can press 3 buttons on my phone to book something.
 
Are we really complaining about IT infrastructure that is/will/forever shall be necessary to operate a business in the modern era?

Do any of you in your personal life have discussions like "well I could get that (insert body part) surgery that I really need, or I could get 5 vacations!!!" ?

Do you complain that your bank spent a bunch of money on online banking instead of putting huge tv's in all of their branches?

This is not a THIS or THAT budget argument. It's a business that is preparing itself to be competitive for another century and spending money on internal infrastructure, regardless what anyone thinks about FP+.

Furthermore, speaking as someone in the less than 30 crowd, I require the businesses that I work with to be tech savvy. I don't like having to call an office or visit a desk when I can press 3 buttons on my phone to book something.

That right there is pretty funny. Great one!!. I cancelled several ADR's a week before we left for WDW. I kept getting email reminders not to miss my cancelled reservations. So I had to keep calling dining to make sure we didn't get charged for our cancelled reservations. On our Epcot day I moved our dinner reservation 1 hour out via the app. Everything went ok I though until I checked our plans and realized it didn't cancel our original reservation and we were double booked and I couldn't cancel via the app because it was less than 2 hours away. So another call to dining to fix the wonderful, cutting edge, life changing technology glitches. As I mentioned before, we threw away coveted A&E and 7DMT FP's because we couldn't change them in the park, the app kept giving us errors.

It's not revolutionary that a resort has an online reservation system, it's expected. I can get on a dozen different websites and check availability and book a reservation for just about any hotel on the planet, but I can't schedule a dinner reservation at Epcot via Disney's own app without issues? I don't think it's the fact that they are trying to enter the 20th century, I think it's that they are doing such a poor job for a $billion company.

Edit: and I am all about technology. I have been doing this stuff probably as long as you have been alive.
 
This is not a THIS or THAT budget argument. It's a business that is preparing itself to be competitive for another century and spending money on internal infrastructure, regardless what anyone thinks about FP+.

:worship:

The attractions have been coming, and will continue IMO. Increasing the amount of FP+, removing tiers, allowing repeats etc.
 
Are we really complaining about IT infrastructure that is/will/forever shall be necessary to operate a business in the modern era?


If Disney quietly spent $2B on IT infrastructure, I don't think most people would care. I think what has people up in arms is that they spun it as a $2B enhancement to guest experience.

Some people ARE seeing an enhancement and others aren't. The thing is, is that money was always going to be spent on IT infrastructure, but people are seeing it as $2B taken out of entertainment. Which it is not.
 
Another note that I don't get: To the FP+ maximizer who thinks the system is better.

I constantly see the complaint about FP- that "we needed a runner" or it sucked to have to walk across the park or spend the day split up, etc etc (as if the 5 mins it took to grab FPs for a party meant you spent the day "split up")

Basically, it took too much work to maximize FP-

I wonder how, legitimately, you think this.

I don't, I'm totally lying. :upsidedow jk

When FP- was the only gig in town I liked it a lot, even though I was always the FP runner. I honestly only tried to maximize FP at Epcot and DHS, at MK we mostly just grabbed them as we saw them. It was a bummer, especially at Epcot, to run across the park for Soarin FPs while everyone else went to Test Track. And it wasn't necessarily fun to be the ticket keeper. These things weren't deal breakers, but I do feel the new system is an improvement in that area. Now that I don't have to bother with tickets, paper FP, and being the FP runner I don't want to go back to doing it the old way. I doubt we'll use the kiosks, if we're near one we'll try it, if not I'm not going to bother with it.
 












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