focusondisney
DIS Legend
- Joined
- May 7, 2009
- Messages
- 16,882
I had to call because our reservation was showing no rooms available for our already booked package. The CM I got was able to add it by adding a day. She said call in a few days to remove the extra day. She also said other CM’s were having trouble doing it on existing reservations and she was having luck doing it.
This is nothing new. Room or discount availability has changed depending on length of stay or check in date for years. Resorts use an algorithm to prevent single open room nights. That’s why being flexible with dates & length of stay can help get what you want. Before Covid, Disney was cracking down on the ability to book longer stays to get the rate then drop unwanted dates later. But since 2020, they seem to be much more accommodating. So that’s pretty much all the CM did… just checked expanded dates. You probably would have seen it yourself if you knew to look at a longer stays.