TJA
DIS Veteran
- Joined
- Oct 8, 2000
- Messages
- 6,110
We've been to disney many times (AP holders), but this was the first trip using the DDP. We are 2 adults and 2 kids. Overall, we liked the DDP. But we did run into some "issues" which I'd like to write about. Perhaps someone who reads this has experienced similar issues.
First: we had a very hard time with CS meals. We rarely sat down and got 2 child and 2 adult CS meals all in one sitting -- it was more like whenever someone was hungry we'd get 1 or 2 CS meals and some snacks and split among us. Well, the receipts did not let us know how many child and how many adult meals we had left -- it's just a merged number of total CS meals. We asked at several CS locations if they could tell us our balance of child versus adult, but they just read basically what the receipt said of a merged total. So by mid to end of our trip, we gave up trying to keep track (child versus adult). So in conclusion, I have NO idea if this part of the DDP was a value to us because I have NO clue how many child and how many adult CS meals we used. I wish the receipts would show the break-down between child and adult because it took away from our trip trying to keep track and eventually we just gave up.
Second: we ended up charging the tip to our room by using our room key. Well, at the end of the package part of our stay, we got our room charge print-out and I pulled out all of our receipts to compare and 4 out of the 7 TS meals were wrong! However it happened, a higher tip amount was taken off than what we wrote in and was on each receipt (we tipped $15 at every TS restaurant to keep things simple, and our room print-out showed $25 at some and $20 at others, and 3 were correct at the $15). Luckily I had all the receipts to show an error was made at the various restaurants. Long story short, the resort CM credited my account statement for all of the restaurant errors. The CM gave me advice for next time to write in big bold letters CASH in the tip section. He didn't say this, but he sort of gave me the impression that it's a common problem. Anyone else experience this? I was disappointed that it happened and I hope deep-down that people simply made mistakes but I don't understand how when the receipts have the correct tip amounts...?
Third: we just did the basic DDP, but gosh it seemed like a lot of food for us. We did like the psychological aspect that we could "order whatever we wanted," but by mid to end of the package, we were all burned out from all the desserts (!).
I *think* we'd do the DDP again in the future -- we really did like it overall. Anyone have any similar experiences as what we had? How do you keep track of CS meals (child vs. adult)? And I know there is a separate tipping thread, but I thought our issues would be well suited in this thread as it was a major part of our first experience using DDP.
First: we had a very hard time with CS meals. We rarely sat down and got 2 child and 2 adult CS meals all in one sitting -- it was more like whenever someone was hungry we'd get 1 or 2 CS meals and some snacks and split among us. Well, the receipts did not let us know how many child and how many adult meals we had left -- it's just a merged number of total CS meals. We asked at several CS locations if they could tell us our balance of child versus adult, but they just read basically what the receipt said of a merged total. So by mid to end of our trip, we gave up trying to keep track (child versus adult). So in conclusion, I have NO idea if this part of the DDP was a value to us because I have NO clue how many child and how many adult CS meals we used. I wish the receipts would show the break-down between child and adult because it took away from our trip trying to keep track and eventually we just gave up.
Second: we ended up charging the tip to our room by using our room key. Well, at the end of the package part of our stay, we got our room charge print-out and I pulled out all of our receipts to compare and 4 out of the 7 TS meals were wrong! However it happened, a higher tip amount was taken off than what we wrote in and was on each receipt (we tipped $15 at every TS restaurant to keep things simple, and our room print-out showed $25 at some and $20 at others, and 3 were correct at the $15). Luckily I had all the receipts to show an error was made at the various restaurants. Long story short, the resort CM credited my account statement for all of the restaurant errors. The CM gave me advice for next time to write in big bold letters CASH in the tip section. He didn't say this, but he sort of gave me the impression that it's a common problem. Anyone else experience this? I was disappointed that it happened and I hope deep-down that people simply made mistakes but I don't understand how when the receipts have the correct tip amounts...?
Third: we just did the basic DDP, but gosh it seemed like a lot of food for us. We did like the psychological aspect that we could "order whatever we wanted," but by mid to end of the package, we were all burned out from all the desserts (!).
I *think* we'd do the DDP again in the future -- we really did like it overall. Anyone have any similar experiences as what we had? How do you keep track of CS meals (child vs. adult)? And I know there is a separate tipping thread, but I thought our issues would be well suited in this thread as it was a major part of our first experience using DDP.
However, in your situation, I don't understand why the receipts (ones that show that they have been charged to your room and not the ones you have hand written the amount) shows an amount different than the one that's on the room account. I can understand if the CM made a mistake and keyed in the wrong amount, but that would show on your receipt. I could understand being charged twice for the same amount. Maybe the CM mistakenly did it twice on the system
Something is really wrong there. Hopefully someone could chime in and let us know. Now if there is some systems glitch, that could be the explanation. And maybe, all other guest had similar problems at that time.
