Fired CP's

[ZeroToHero]

Oo, I have a question now. I forget if it's been asked at some point before, but I am curious.

When you check in, how does that work? Do you have a sort of Fastpass machine that you put your ID into? Or do you have to be a particular place at a particular time? Or is a computer you punch an ID into?

And then, when doing this - do you only have 60 seconds to clock in? If you're scheduled at 8:00, you have to clock in between 8.00:00 and 8:00:59? Or can you clock in early, but you won't start getting paid for your shift until it hits 8:00? I know at other jobs, you had 2 minutes on either side to clock in, but for Disney you'll get a half-point if you clock in right as the time changes to 8:01, is my understanding from previous posts.

 

[glendalais]

If you call in sick for three or more consecutive days (I believe that's the timeframe anyway) and bring a note from the doctor, you will only get points for calling in one day. But you need to have a note from an actual MD doctor. And you have to call in each of the days you are out and scheduled to work.

As mentioned above, when it comes to CPs, this is a bit of an iffy, maybe sort of thing.

It's important to remember that many of the working conditions that apply to Full Time and Casual Regular Cast Members do not apply to CPs. FT and CR Cast have their working conditions regulated by a Collective Bargaining Agreement. As such, there are all sorts of things that FT/CR Cast are able to do that definately don't apply to CPs (Call-Dependent, Call-Free, Using Vacation Time/Sick Pay in lieu of Points, etc.).

In talking to non-CP Cast, CPs should remember that these things don't apply to them, and that it's just best to come to work when you're able; and stay far away from Disney Property when you're not.

Oo, I have a question now. I forget if it's been asked at some point before, but I am curious.

When you check in, how does that work? Do you have a sort of Fastpass machine that you put your ID into? Or do you have to be a particular place at a particular time? Or is a computer you punch an ID into?

And then, when doing this - do you only have 60 seconds to clock in? If you're scheduled at 8:00, you have to clock in between 8.00:00 and 8:00:59? Or can you clock in early, but you won't start getting paid for your shift until it hits 8:00? I know at other jobs, you had 2 minutes on either side to clock in, but for Disney you'll get a half-point if you clock in right as the time changes to 8:01, is my understanding from previous posts.

It depends on the workplace. Many areas in the Theme Parks and Downtown Disney Area utilize the Cast Deployment System, which requires that Cast Members clock in and out for their shifts by entering their Personel Number into an assigned computer. Most other areas utilize electric timeclocks which you swipe your Cast ID through.

In Florida, you can actually clock in up to 15 minutes early for your shift, per Company Policy. So if you have a shift that starts at 8:00, you could clock in from 7:45:00 to 8:00:59 without getting a tardy notation. In California, it's a 5 minute grace period, so you could clock in from 7:55:00 to 8:00:59 without getting a tardy notation. In either case, you don't start getting paid until your scheduled start time.

 

[Soarin08]

Oo, I have a question now. I forget if it's been asked at some point before, but I am curious.

When you check in, how does that work? Do you have a sort of Fastpass machine that you put your ID into? Or do you have to be a particular place at a particular time? Or is a computer you punch an ID into?

And then, when doing this - do you only have 60 seconds to clock in? If you're scheduled at 8:00, you have to clock in between 8.00:00 and 8:00:59? Or can you clock in early, but you won't start getting paid for your shift until it hits 8:00? I know at other jobs, you had 2 minutes on either side to clock in, but for Disney you'll get a half-point if you clock in right as the time changes to 8:01, is my understanding from previous posts.

You use a time clock kinda like this- http://www.timeclockplus.com/Images/Products/Hardware/rdt/BIO-RDTANGLEx320.gif

You may clock in 15 minutes prior to the shift starting and clock out up to fifteen minutes after it ends.

Some managers won't apply the half-point, especially if it is a bus issue. Just tell them if there's a legitimate reason you're late and they won't penalize you.

 

[BabyPiglet]

Is there ever a bus to this urgent care center you talk about? If not, how would a person without a car get there?

 

[glendalais]

Is there ever a bus to this urgent care center you talk about? If not, how would a person without a car get there?

If you call the Lake Buena Vista CentraCare, they'll send a car out to get you and bring you back.

 

[OilSlinger822]

I had a friend who got termed because she kept using her cell phone on stage...why she kept doing it, i have no clue. u'd think she'd be able to stop texting for a few hours lol...then I had a coworker get termed because she cussed on stage. there were a bunch of kids around and a mom heard and told our manager....well.....next day she was gone but hey that was a definite no-no though lol

 

[ZeroToHero]

You use a time clock kinda like this- http://www.timeclockplus.com/Images/Products/Hardware/rdt/BIO-RDTANGLEx320.gif

You may clock in 15 minutes prior to the shift starting and clock out up to fifteen minutes after it ends.

Some managers won't apply the half-point, especially if it is a bus issue. Just tell them if there's a legitimate reason you're late and they won't penalize you.

...What happens if you clock out late? Do you get a point for not clocking out on time? What if your back-up doesn't show up? Or does that not happen at Disney? (So many questions, I apologize.)

Thank you to glendalais and Soarin for answering.

 

[glendalais]

...What happens if you clock out late? Do you get a point for not clocking out on time? What if your back-up doesn't show up? Or does that not happen at Disney? (So many questions, I apologize.)

Thank you to glendalais and Soarin for answering.

Failure to adhere to Clocking Guidelines is a violation of Company Policy and would result in a Record Card notation (.5 Points/Violation in Florida; 0 Points in California, if I remember correctly). Repeated violations of this policy results in the implementation of Progressive Discipline, much like Attendance Violations.

If there's a valid reason as to why the Clocking Guideline wasn't followed (Guest assistance/situation, late Bump Out, etc.), Cast Members just need to inform their Salaried Leader. In most cases, their Leader will change their shift times in the Company's Time Recording system to ensure that they don't receive a notation (and that they receive extra pay for the extra time they were made to work).

 

[kmg148]

...What happens if you clock out late? Do you get a point for not clocking out on time? What if your back-up doesn't show up? Or does that not happen at Disney? (So many questions, I apologize.)

Thank you to glendalais and Soarin for answering.

If you clock out late (by more than 15 minutes) you get a half of a point. If there is a reason you had to clock out late (you were extended or something) and it shows up as a .5 on your record card, let your managers know and they should be able to get it removed. I think the computer does it automatically if they don't go in manually and fix the hours. Something happened at work one night and I clocked out 30 minutes late, yet it shows up on my card that I never clocked out since no one wrote down I left late. I honestly always forget to bring it up and since it was a year ago from this Sunday I don't worry about it!

Sometimes your backup (I'm assuming you mean if you switched shifts and someone didn't show up for you) may not show up, but it's not your fault. Since all transactions are encouraged to go through the Hub so they can be approved in the computer automatically, your shifts are switched and therefore appear on your schedule. For example, if you have say a shift 8:00 to 16:00 (4pm) on Thursday and off Wednesday, but watch to switch with someone who works that time on Wednesday and has Thursday off, once you've put it through the Hub and it's been approved your schedule will reflect that, so it's the responsibility of you and whoever you switched with to show up at those times as it is reflected on your schedule. Does that make sense?

 

[Soarin08]

Failure to adhere to Clocking Guidelines is a violation of Company Policy and would result in a Record Card notation (.5 Points/Violation in Florida; 0 Points in California, if I remember correctly). Repeated violations of this policy results in the implementation of Progressive Discipline, much like Attendance Violations.

If there's a valid reason as to why the Clocking Guideline wasn't followed (Guest assistance/situation, late Bump Out, etc.), Cast Members just need to inform their Salaried Leader. In most cases, their Leader will change their shift times in the Company's Time Recording system to ensure that they don't receive a notation (and that they receive extra pay for the extra time they were made to work).

If you clock out late (by more than 15 minutes) you get a half of a point. If there is a reason you had to clock out late (you were extended or something) and it shows up as a .5 on your record card, let your managers know and they should be able to get it removed. I think the computer does it automatically if they don't go in manually and fix the hours. Something happened at work one night and I clocked out 30 minutes late, yet it shows up on my card that I never clocked out since no one wrote down I left late. I honestly always forget to bring it up and since it was a year ago from this Sunday I don't worry about it!

Sometimes your backup (I'm assuming you mean if you switched shifts and someone didn't show up for you) may not show up, but it's not your fault. Since all transactions are encouraged to go through the Hub so they can be approved in the computer automatically, your shifts are switched and therefore appear on your schedule. For example, if you have say a shift 8:00 to 16:00 (4pm) on Thursday and off Wednesday, but watch to switch with someone who works that time on Wednesday and has Thursday off, once you've put it through the Hub and it's been approved your schedule will reflect that, so it's the responsibility of you and whoever you switched with to show up at those times as it is reflected on your schedule. Does that make sense?

Exactly! Managers are good about removing those sorts of things, especially if it is their fault your are clocking out late. Many times I clocked out far later than scheduled, but since my leader knew I was doing so, I wasn't penalized.

Just ALWAYS FOLLOW UP though! I got a point for not clocking in one day when it was recorded manually that I did (malfunctioning ID). By the time my manager found it, it was too late to take it off.

 

[graygables]

Some managers won't apply the half-point, especially if it is a bus issue. Just tell them if there's a legitimate reason you're late and they won't penalize you.

Be aware, however, that many managers will call to make sure that the bus was actually running late and not that the CP simply miscalculated time and took the wrong bus.

 

[ZeroToHero]

Sometimes your backup (I'm assuming you mean if you switched shifts and someone didn't show up for you) may not show up, but it's not your fault. Since all transactions are encouraged to go through the Hub so they can be approved in the computer automatically, your shifts are switched and therefore appear on your schedule. For example, if you have say a shift 8:00 to 16:00 (4pm) on Thursday and off Wednesday, but watch to switch with someone who works that time on Wednesday and has Thursday off, once you've put it through the Hub and it's been approved your schedule will reflect that, so it's the responsibility of you and whoever you switched with to show up at those times as it is reflected on your schedule. Does that make sense?

I meant bump-out, I think, by what was said above, but this actually answers another thing I was worried about, so thank you! I hoped this was the case, and it's good to see that it is. I would hate for their failure to show up be blamed on me, and I'm relieved that if it goes through the computer, it won't be.

Thanks!

 

[PennyLou]

Also never clock in or out from someone else, you'll get termed.

Pleople during my program took tolet paper from the MK closet rather then paying for it for the apt and got termed

its pretty much follow the rules and don't be stupid and you'll be ok, deffinitly don't test the rules you will get cought and its not worth it.

 

[DisneyLover0526]

Please note, THIS IS NOT THE CASE FOR CPs! For CPs, a call in is a call in (no differentiating between "sick" and "personal") and you CANNOT use your ID to shop, enter a park, or anything else. This is a common misconception that gets folks into trouble pronto.

This is not true...for CP's..there is a difference between a "sick" call in..and a "personal"...CP's do get personals...a personal day is a day when you just dont feel like coming in to work..and just want to hang out...yes you do get a point for a call in..no matter what...but you don't get in trouble...I called in personal once...I had to work...and my family was visiting for the day..so I called my job and told them that I was calling in PERSONAL...I even used my ID to get them into the park...and didn't get in trouble at all....one thing that you MUST do is be specific when you call in...you need to say if you're calling in SICK or PERSONAL...if you just say that you're "calling in"...they would automatically think that you're calling in sick...I even know other CPs that called in personal and still hung out in the parks..and didnt get into trouble for it....

 

[BabyPiglet]

How do you get an 'attendance violation'?

 

[graygables]

This is not true...for CP's..there is a difference between a "sick" call in..and a "personal"...CP's do get personals...a personal day is a day when you just dont feel like coming in to work..and just want to hang out...yes you do get a point for a call in..no matter what...but you don't get in trouble...I called in personal once...I had to work...and my family was visiting for the day..so I called my job and told them that I was calling in PERSONAL...I even used my ID to get them into the park...and didn't get in trouble at all....one thing that you MUST do is be specific when you call in...you need to say if you're calling in SICK or PERSONAL...if you just say that you're "calling in"...they would automatically think that you're calling in sick...I even know other CPs that called in personal and still hung out in the parks..and didnt get into trouble for it....

I don't want to be argumentative, but I want people to have clear facts and not "this is what I did and I got away with it" I have confirmed from several sources, for a CP, a call-in is a call-in is a call-in. There is no longer the 3 day consecutive call-in except on a rare, case-by-case basis. Any call-in, the CP should NOT be using his/her ID for any reason. If you are too sick to work, you should be too sick to go to a park or shopping on property. "Excessive attendance notations may be subject to discipline, not excluding termination OUTSIDE (emphasis mine) of the attendance matrix". What that means is if you are absent more than your leaders think you should have been at 21 days into the program, you could be going home, attendance reprimands or not.

Please do not risk it. I promise you, the park will still be there on your next scheduled day off. It really isn't worth getting caught and it really is as simple as a quick email for your leader to find out. Hear me now and believe me later. I want everyone to have a successful CP and not get sent home for a bad decision!

 

[kmg148]

How do you get an 'attendance violation'?

That is the term for any of the notations. So that includes clocking in and out and calling in.

For example, on my record card I have 1 point.

.5 for not clocking in (forgot my ID in my car)
.5 for not clocking out (something happened at work, I stayed past my shift to clean up, my managers were busy when I left and I forgot to let them know and the system gave me a half of a point.)

 

[jewjubean]

Why are you guys worried about this!? When and if you get accepted when you show up they will explain all of this to you.

 

[DisneyLover0526]

I don't want to be argumentative, but I want people to have clear facts and not "this is what I did and I got away with it" I have confirmed from several sources, for a CP, a call-in is a call-in is a call-in. There is no longer the 3 day consecutive call-in except on a rare, case-by-case basis. Any call-in, the CP should NOT be using his/her ID for any reason. If you are too sick to work, you should be too sick to go to a park or shopping on property. "Excessive attendance notations may be subject to discipline, not excluding termination OUTSIDE (emphasis mine) of the attendance matrix". What that means is if you are absent more than your leaders think you should have been at 21 days into the program, you could be going home, attendance reprimands or not.

Please do not risk it. I promise you, the park will still be there on your next scheduled day off. It really isn't worth getting caught and it really is as simple as a quick email for your leader to find out. Hear me now and believe me later. I want everyone to have a successful CP and not get sent home for a bad decision!

I'm hearing everything you're saying...but you're not really listening to me...I just left my College Program (I came back in January)...when I first got to Disney...i had my trainers and new managers tell me the difference between a call in sick and a call in personal...they told us that if you call in sick...you CANT use your ID for any reason..because you're "sick"....but if you call in PERSONAL...that's your personal day off....so you're free to do whatever you please...with no circumstances..(except for the fact that you do get a point)...but sometimes..you need a day off...including with my role...i would usually get scheduled 6 days....so it would have been nice to use some personal days off to myself...free from working...but i didnt because if i did..i would have gotten a point....on my record card to this day..i only have 3 points...2 of those points i had to call in sick because i had the flu..and the other point was because i called in personal so i can spend time with my family in the Disney parks....and now I'm seasonal with the company....maybe when you were working...things were different...but managers and my trainers told me this information last May...and i highly doubt that things have changed so quickly...including since most CM's do it all the time...

And if a CP wanted to go shopping or have fun in the parks...thats what a PERSONAL day is for...its for a time that the CM can have a PERSONAL day to themselves...without the hassle of work

 

[ZeroToHero]

I'm hearing everything you're saying...but you're not really listening to me...I just left my College Program (I came back in January)...when I first got to Disney...i had my trainers and new managers tell me the difference between a call in sick and a call in personal...they told us that if you call in sick...you CANT use your ID for any reason..because you're "sick"....but if you call in PERSONAL...that's your personal day off....so you're free to do whatever you please...with no circumstances..(except for the fact that you do get a point)...but sometimes..you need a day off...including with my role...i would usually get scheduled 6 days....so it would have been nice to use some personal days off to myself...free from working...but i didnt because if i did..i would have gotten a point....on my record card to this day..i only have 3 points...2 of those points i had to call in sick because i had the flu..and the other point was because i called in personal so i can spend time with my family in the Disney parks....and now I'm seasonal with the company....maybe when you were working...things were different...but managers and my trainers told me this information last May...and i highly doubt that things have changed so quickly...including since most CM's do it all the time...

And if a CP wanted to go shopping or have fun in the parks...thats what a PERSONAL day is for...its for a time that the CM can have a PERSONAL day to themselves...without the hassle of work

You know, this could just be your managers.

If that's the case, then it's up to each person to find out from their work location what the policy is.

But isn't it better to go in expecting the strictest policy, so you don't inadvertently get anyone terminated? Because I'm sure that was not your intention, but it could happen.