Karin1984
DIS Veteran
- Joined
- Feb 5, 2012
- Messages
- 9,375
For those to say, they will not do something that complicated...
Yes, the customer wants simplicity. However, there is no one size fits all. As soon as you implement something simple, there will be tons of complaints from all kinds of people, those who like to plan, those who don't, morning people, evening people, first timers, experienced guests, and so on.
"Hey, but this isn't fair, what about me?"
To accomodate as many as possible, they have to keep a lot of things in mind.
Disney has to look from all/many perspectives, the guest only one.
Yes, the customer wants simplicity. However, there is no one size fits all. As soon as you implement something simple, there will be tons of complaints from all kinds of people, those who like to plan, those who don't, morning people, evening people, first timers, experienced guests, and so on.
"Hey, but this isn't fair, what about me?"
To accomodate as many as possible, they have to keep a lot of things in mind.
Disney has to look from all/many perspectives, the guest only one.