FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

[hiroMYhero]

I saw in the sticky at the beginning that FP booking for those staying on-site starts at 7AM, but I just wanted to clarify - it is no longer midnight?

Thanks!

Yes, the Sticky is correct. Updated in April when the FP system changes went into effect.

 

[quilt03]

Hi, I don't think I saw this question. I had a party of 9 going. I got fast passes. We now have 2 more coming, yet when I go to get them a fast pass it says there are no more available for that time or near that time. Is there a way to get them on with us?, is there a cast member at each line you could ask, or are they out of luck?

 

[Cluelyss]

Hi, I don't think I saw this question. I had a party of 9 going. I got fast passes. We now have 2 more coming, yet when I go to get them a fast pass it says there are no more available for that time or near that time. Is there a way to get them on with us?, is there a cast member at each line you could ask, or are they out of luck?

Unfortunately, you'll just need to keep checking. Or try booking singles with overlapping times.

 

[quilt03]

Unfortunately, you'll just need to keep checking. Or try booking singles with overlapping times.

Thank you! I can't even get a single. It says something about standby.

 

[Cluelyss]

Thank you! I can't even get a single. It says something about standby.

Keep checking. Just like ADRs, people change plans and they will open up all the time. Good luck!

 

[JoJoGirl]

Question:

My husband and I are visiting WDW in December, yay! I currently have a new 5-day hopper linked to my name in MDE with all fastpasses booked. Now my daughter and I have decided to plan another trip for next May, double yay! With this in mind, I would like to purchase a new AP for myself and transfer the 5-day hopper to my daughter through MDE. (She is listed as a family member on my account so I'm pretty sure I can do this.)

My question is: If I do this, will my existing fastpasses remain intact, since I will still have a valid ticket (the AP) attached to my name? Or will they be wiped out when I transfer the hopper?

Thanks for any help you can give. I really don't want to have an Oops! moment and lose all my fastpasses, lol!

 

[Cluelyss]

Question:

My husband and I are visiting WDW in December, yay! I currently have a new 5-day hopper linked to my name in MDE with all fastpasses booked. Now my daughter and I have decided to plan another trip for next May, double yay! With this in mind, I would like to purchase a new AP for myself and transfer the 5-day hopper to my daughter through MDE. (She is listed as a family member on my account so I'm pretty sure I can do this.)

My question is: If I do this, will my existing fastpasses remain intact, since I will still have a valid ticket (the AP) attached to my name? Or will they be wiped out when I transfer the hopper?

Thanks for any help you can give. I really don't want to have an Oops! moment and lose all my fastpasses, lol!

Make sure you purchase the AP first and link it prior to transferring the 5 day ticket. As long as there is active ticket media linked to your name, you won't lose the existing FPs.

 

[JoJoGirl]

Make sure you purchase the AP first and link it prior to transferring the 5 day ticket. As long as there is active ticket media linked to your name, you won't lose the existing FPs.

Thanks you so much! That is what I hoped to hear!

 

[CarolynFH]

DH & I have DVC Gold APs. We check into BWV on Jan. 1 with DD & DSiL. I booked FP for all of us at 60 days, but because our Gold APs are blacked out on Jan. 1 & 2 I could book FP only for the two of them. Our plan is to upgrade to Platinum APs when we're at WDW in early December, but in the meantime we just bought 2-day hoppers and linked them to DH and me, so that we'd have valid admission media for Jan. 1 & 2 and could make FP for those dates. (Then when the time comes we'll use the 2-day hoppers to renew our APs.)

I finally completed the purchase of the 2-day hoppers (that was an adventure in itself) and linked them to MDE. But when I try to make FP for us for Jan. 1, I get the message that both DH and I have reached our FP limit. I get that message no matter whether I try to update DD/DSiL's party or just to make new FP for DH and me.

Any ideas? I just bought and linked the 2-day hoppers this afternoon, so do I need to wait until tomorrow for the system to recognize we have tickets for Jan. 1 & 2? On MDE under My Reservations and Tickets the 2-day hoppers (and our APs) are linked to DH and me.

TIA!

 

[hiroMYhero]

DH & I have DVC Gold APs. We check into BWV on Jan. 1 with DD & DSiL. I booked FP for all of us at 60 days, but because our Gold APs are blacked out on Jan. 1 & 2 I could book FP only for the two of them. Our plan is to upgrade to Platinum APs when we're at WDW in early December, but in the meantime we just bought 2-day hoppers and linked them to DH and me, so that we'd have valid admission media for Jan. 1 & 2 and could make FP for those dates. (Then when the time comes we'll use the 2-day hoppers to renew our APs.)

I finally completed the purchase of the 2-day hoppers (that was an adventure in itself) and linked them to MDE. But when I try to make FP for us for Jan. 1, I get the message that both DH and I have reached our FP limit. I get that message no matter whether I try to update DD/DSiL's party or just to make new FP for DH and me.

Any ideas? I just bought and linked the 2-day hoppers this afternoon, so do I need to wait until tomorrow for the system to recognize we have tickets for Jan. 1 & 2? On MDE under My Reservations and Tickets the 2-day hoppers (and our APs) are linked to DH and me.

TIA!

You'll need to wait until the system updates and recognizes your 2-day tickets.

Try a little later this evening.

 

[CarolynFH]

You'll need to wait until the system updates and recognizes your 2-day tickets.

Try a little later this evening.

Thanks - I appreciate the reassurance that our plan will work!

 

[familyfirsttimer]

Just one clarification, please. I have read many things and I just want to make sure that I understand this correctly so I can relay it to my party.
I cannot request any FP on the day of @the kiosks until all 3 of my FP+ are used or expire? When I am in AK, we want to do the safari in the dark as we have never done that do I made a fp+ reservation for @6pm. Therefore, there is no way that day I will be able to get any more fp, correct???

Thank you for your help with making sure I fully understand all these changes.

 

[hiroMYhero]

Just one clarification, please. I have read many things and I just want to make sure that I understand this correctly so I can relay it to my party.
I cannot request any FP on the day of @the kiosks until all 3 of my FP+ are used or expire? When I am in AK, we want to do the safari in the dark as we have never done that do I made a fp+ reservation for @6pm. Therefore, there is no way that day I will be able to get any more fp, correct???

Thank you for your help with making sure I fully understand all these changes.

Kiosk visits are no longer necessary to book your 4th FP and beyond, but, yes - you do need to use all 3 FPs before booking the 4th.

As soon as you get beyond the FP touchpoint for FP #3, use the app and book FP #4.

 

[PennyInPink]

6 of us traveling together. Basically 3 couples. Right now all are on my MDE account. After we all use the first fast passes, and individuals wish to get more, if they use the MDE or a kiosk, can they get the 4th for just them selves? Or does it make a 4th for everyone on the account?

 

[hiroMYhero]

6 of us traveling together. Basically 3 couples. Right now all are on my MDE account. After we all use the first fast passes, and individuals wish to get more, if they use the MDE or a kiosk, can they get the 4th for just them selves? Or does it make a 4th for everyone on the account?

Anyone can pick and choose whoever they want. Everyone needs to be careful not to delete anyone else's FP.

What you can do is after you book all the initial FPs for your trip, unlink the others from your MDE account if they have their own MDEs. In that way, they can only manage their own FPs without messing up anyone else's.

 

[SilSprBea]

6 of us traveling together. Basically 3 couples. Right now all are on my MDE account. After we all use the first fast passes, and individuals wish to get more, if they use the MDE or a kiosk, can they get the 4th for just them selves? Or does it make a 4th for everyone on the account?

You don't need to book the same fast passes for everyone in your party. We are traveling in December and have some fast passes that are the same for all of us, but some that are just for me and DD and some for my DH and DS.

 

[mcurrence]

Good morning all! Was just wondering if anyone else had this come up.

My 60 day window opens up on Dec. 4 for a one day Value ticket (arriving 2/2) onsite).
Normally I would be able to go in and see the 30 day window (to "practice") but I wasn't able to. When I called in the CM verified that all my info was linked and correct but stated that since my ticket was a Value and the following 30 days out are Regular/Peak tickets, it's not allowing me to see the window?? -Does this sound right? Has anyone else experienced this since the new ticket tiered pricing happened?
Hoping for the best on Sunday since we're only doing this one park day!
TIA!

 

[hiroMYhero]

Good morning all! Was just wondering if anyone else had this come up.

My 60 day window opens up on Dec. 4 for a one day Value ticket (arriving 2/2) onsite).
Normally I would be able to go in and see the 30 day window (to "practice") but I wasn't able to. When I called in the CM verified that all my info was linked and correct but stated that since my ticket was a Value and the following 30 days out are Regular/Peak tickets, it's not allowing me to see the window?? -Does this sound right? Has anyone else experienced this since the new ticket tiered pricing happened?
Hoping for the best on Sunday since we're only doing this one park day!
TIA!

That sounds correct. The one-day ticket is highly restricted so it won't open FP booking for higher priced days. Plan on booking at exactly 60 days out.

 

[mcurrence]

That sounds correct. The one-day ticket is highly restricted so it won't open FP booking for higher priced days. Plan on booking at exactly 60 days out.

 

[spookymickey]

Hey everyone! I have a quick question. Our FP+ window opens this morning and I wanted to know if anyone had a good idea about this. We have an ADR at Akershus for 8am, there is EMH's starting at 8am that morning but only for Future world since the park doesn't open till 9am for the rest. Would we be safe in having our breakfast then at 9am walk right out the door and over to FEA since it's right there? And not have to use a FP? Then I could use it on Soarin or TT? Or am I risking it and should still make that our Priority 1? Thanks for any suggestions!