We are very seasoned Disney travelers and have been able to use the old fastpass system quite to our advantage...I would say 6-8 on any given day (plus some grandparents tagging along who don't do the thrill attractions but we used their FP's). To only use three (which I just learned is fully implemented) is quite disappointing especially during President's week.
I booked at the Swan 4 months ago with SPG points. I have ten day hopper non expiration tickets I bought around the same time. Earlier today I set up MDE. There was an option to link my hotel reservation, I clicked on it and selected Swan from the hotel drop down menu...encouraging. Then I entered the confirmation number for my reservation. I get an error message that they can't match the confirmation number and to call Disney. I call and the rep says that because I booked through SPG, I couldn't get wrist bands or reserve my FP's until I check in, but once checked in I could reserve them for my entire stay. I decide to call the Swan direct and ask them if this is accurate and they tell me no, that they do not participate in FP+ or wristbands and I can only do it the morning when I enter the park. I explain that the Swan is an option on the Disney site and she said she is aware but not sure why they have it when the Swan is not available for FP's.
This is very disappointing to have to wait until each morning (I'm sure this will waste valuable time at rope drop). Also, Disneys site is very deceiving. If you were to read it you would think the old FP was still available. As it says in many places that not everyone is picked to participate in FP+ at this time.
My last gripe...now in MDE when I click to pick reserve FP+ it says I can't reserve until April 14th 2014. I don't have a reservation after next week?
I linked my three ADR's and my family's tickets to MDE and downloaded the app. So far, we are very disappointed to have to deal with this during a very busy time. If anyone has advice...I'm all ears.
I booked at the Swan 4 months ago with SPG points. I have ten day hopper non expiration tickets I bought around the same time. Earlier today I set up MDE. There was an option to link my hotel reservation, I clicked on it and selected Swan from the hotel drop down menu...encouraging. Then I entered the confirmation number for my reservation. I get an error message that they can't match the confirmation number and to call Disney. I call and the rep says that because I booked through SPG, I couldn't get wrist bands or reserve my FP's until I check in, but once checked in I could reserve them for my entire stay. I decide to call the Swan direct and ask them if this is accurate and they tell me no, that they do not participate in FP+ or wristbands and I can only do it the morning when I enter the park. I explain that the Swan is an option on the Disney site and she said she is aware but not sure why they have it when the Swan is not available for FP's.
This is very disappointing to have to wait until each morning (I'm sure this will waste valuable time at rope drop). Also, Disneys site is very deceiving. If you were to read it you would think the old FP was still available. As it says in many places that not everyone is picked to participate in FP+ at this time.
My last gripe...now in MDE when I click to pick reserve FP+ it says I can't reserve until April 14th 2014. I don't have a reservation after next week?

I linked my three ADR's and my family's tickets to MDE and downloaded the app. So far, we are very disappointed to have to deal with this during a very busy time. If anyone has advice...I'm all ears.
