This is for everyone who received the rejection letter from the Everest Ride Competition...
I submitted my team's application on Sunday, Feb 12 before 10pm PST. I then received an e-mail from VMK stating that my application was not accepted. I sent a letter through the VMK home page asking why exactly our team was disqualified. I did not receive an e-mail back, so I called Disney On-line and was transferred to speak with someone with player support for VMK. I explained the situation and assured her that we did absolutely nothing wrong and didn't break any rules. She said that she would look into it and get back to me.
Today, an hour and a half before the competition, she gets back to me and explains that my application was submitted to the web site after midnight PST which is completely untrue. I am positive that I sent in my team's application before 10pm on Sunday, Feb 12. I have two "witnesses" who play VMK who helped me submit it and were with me at the time. The woman I spoke with from player support said she can have them look at their computer stystem and possibly it is a bug, but nobody else complained stating that they really had submitted their application before 10pm and if they had, maybe there really could have been a bug.
I think it is difficult for people to get a hold of someone from VMK in the first place. Second of all, with their very vague rejection letter e-mail, I am sure that people just assumed that one of their team members were on another team or they "dictionary danced" and would not think that it could be a techinical glitch and did not pursue it further. For all of you who did receive that rejection letter, please contact VMK and let them know that you did submit your application before the deadline of 10pm PST on Sunday, Feb 12th. Also, they really should have accepted applications up until 11:59 because they only stated in their "rules" that applications need to be submitted on Sun, Feb 12th and technically any time between 10pm and 11:59pm is still Sun, Feb 12th. She told me that she will question them again, but she probably wouldn't hear back from them until Monday which is after the competition is over.
I am very put off by this whole situation among other ways that VMK is run. I don't mind at all that I can't fairly be judged for the competition, but I feel awful for my 13 other team mates because they can't fairly be judged after putting in many hours of their time and spending thousands of credits on their rooms. I am very sorry that I dissapointed them...all because of a computer glitch with VMK's system. Has anyone noticed that a lot of the time the "am's and pm's" are mislabeled on the VMK Calendar page? Is that another time glitch they have?
Good luck to all of you who are actually entered into the competition. I am looking forward to seeing your rooms. I know I will have fun just helping to run our ride and talking to everybody in VMK. Everyone should come check out Base Camp Everest Time Journey because I think my team members came up with awesome looking rooms and I know you all with love their rooms too!
Here is a copy of the letter I received regarding my initial application...
Hello!
Thanks for your interest in the Everest Ride Competition. We are not able to
accept your registration at this time, due to one or more of the following
reasons:
* your team's registration was received after the deadline; registration ended
at 10:00pm on February 12.
* your team has already been registered by your Expedition Leader
* you are already a member of another Expedition Party. If you withdraw from the
other Expedition Party, they will not be able to participate in the competition.
* a member of your Expedition Party is already registered with another team.
* your Expedition Party does not meet the size requirement. Each Expedition
Party is to consist of no less than 6 and no more than 20 members.
* you did not include the names of all rooms on your team's ride
* the name of your team and/or the name(s) of room(s) are not within the VMK
dictionary or contain a "dictionary dance"
* you did not register using the correct link and therefor it was not received
within the specified timeframe
* the name of your Base Camp room did not comply with the rules
Regards,
--
VMK_Babs
Player Support
VMK