Just wanted to give my honest opinion of my experience with the food after my recent visit to
Epic Universe.
I sampled some of the foods from various themed restaurants at
Epic Universe and on a number of occasions I was disappointed in the food I was served.
I will give the influencers a pass on their food experiences as maybe on their visits to the various restaurants their experiences were vastly different from mine.
There is without a doubt an issue with quality control with the food coming from the kitchen to the table.
There needs to be consistency in the product ie….food you are sending to the table.
Food is one thing I’am not willing to give a pass on even if you are a new restaurant.
The kinks should have been worked out before you open to serve food to the paying costumer.
I come from era that when someone comes in and uses their hard earned money to buy your product, they should get what they are paying for and sadly this was not the case on a number of occasions.
The theming of the restaurants are phenomenal. So incredible to anything I have experienced in the past at a theme park. Hats off to Universal.
Here goes the food
The Garlic Stake I had from Burning Blade was good. It was slightly crispy on the outside and had the nice soft center of a good pretzel. It was seasoned well and although I tried the dipping sauce the pretzel did not need it.
The Forager salad from
Das Stakehouse. The mushrooms in the salad were mushy. The acorn squash was cold and wilted and dry to the point it could not be cut.
The staked chicken was cold and the salad was drowned in the dressing. If you enlarge the picture you can see the dressing dripping off the lettuce. After a couple of bites I had a sweet vinegar after taste in my mouth and I was done.
I had ordered a side of fries and while they had a good flavor they were lukewarm.
At pizza Moon I ordered the Rigatoni Meteor Melt with homemade meatballs.
The pasta serving is small and thats ok with me. What was not ok was the dish was served to me dry as bone. I had to ask a passing serving if he could be kind enough to get me a little more sauce to put on top.
He told a lady who I’am guessing was the manager in charge of the servers and I heard her tell him she would do it, but she never did. When that nice young man passed me again he saw that I had not received the sauce he went and got it for me.
After adding the sauce and doing a little mixing it was very good. The sauce they created is delicious. They need to use that sauce on their food to their advantage. The meatballs were very good and tender.
I also, as someone posted above saw a lot of uneaten pasta and a significant amount of leftover pizza on the tables next to me. Some of the pizzas appeared evenly cooked and some burnt.
Next up Cafe L’air De La Sirene-The Baguette Ratatouille Provencale-roasted tomatoes, zucchini, squash, eggplant, topped with picked red onion and arugula, drizzled with basil piston served on a warm crusty baguette.
This sandwhich was a mess. There were not enough vegetables spread out on the baguette and the baguette was cold and hard. I thought I had cracked a tooth after the first bite. I took the top off to at least see if the bottom of the baguette was any better. I was able to take a bite of the bottom of the baguette and the vegetables. It was tasteless and cold as were the fries. It took forever to get the food and there was hardly anyone in the restaurant.
I also ordered the Crème Brûlée and it was also tasteless and mushy. I was expecting the lovely crunchy top sugar layer and the creamy flavorful custard.
The only thing I enjoyed here was the beautiful interior decor of the restaurant and the lemonade.
Like the poster above I ordered some barbecue at the Oak & Star Tavern. This is a beautiful restaurant. They had opened the restaurant 3 hours late do to an event that was being held there the day I visited.
Then when they opened it back up to park guests we were all herded into the seating area in the bar area and on outside patio that soon was overflowing with people.
It does not specify on the menu that you get the little mini mango loaf included with your meat platter. So I too ordered a side of the mango bread. So don’t make that mistake.
I had heard about the 14 hour smoked brisket and was looking forward to trying it. I had the two meat platter. I had the slow smoked brisket and the pulled pork and chose the fries as my side. The platter also comes with the pickles. There are various barbecue sauces provided on the table to sample with your meats. This is a very nice touch and the sauces were nice.
The meal arrived Lukewarm. The pulled pork was very good, but the brisket was tuff, chewy and hard to cut even with the provided knife. The fries were lukewarm and surprising the mango bread even though it was cold was the star of the show.
I had the buffet breakfast at Flora Taverna and it was very good. I had the best fluffy made to order omelet ever. They had nice fresh ingredients to choose from and the other options on the buffet were good. Service was very attentive and there was plenty to choose from off the buffet.
I realize on any given day and time as the food is being prepared and served there can be different experiences with the various foods.
That being said, no matter what time you order your food there is no excuse for subpar food to be served to a paying customer.
The servers at the various restaurants I visited were very nice and were very busy. They were running their legs off to get the food out to the diners. They were wonderful.
There has to be some increased quality control on the food that is leaving the kitchen.
I hope with honest feedback, the restaurants at Epic that are having issues can perfect the problems with their food so everyone can enjoy consistent, quality food when they visit.
Did the food situation ruin my visit to Epic Universe, absolutely not. I had a wonderful time and I will be back, but a better experience with the food I tried would have been the cherry on the cupcake so to speak.
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