Posted this on another Elsa dress thread, but wanted to put it here as an update. There is another follow up post, which I will also try to copy here:
I finally caved and bought the Elsa dress from the
Disney Store off eBay. I know, here comes the flaming...but I feel I am wasting way too much time chasing something that Disney is not able to deliver. We leave in just a few weeks, and I will have one Anna in her coronation dress and no Elsa! I have really tried, Disney, to buy this directly from you, and to not support scalping on eBay. I have called no less than 4-5 Disney stores every single morning for the last 2 months, to no avail (though I did score the Anna coronation dress this way from the Times Square Disney store last month, when they were still shipping dresses, which I hear they are no longer doing, even if they have them in stock). I go to my Disney store at least once a week for an in person beg, and I call them every day before they open as above. Nothing. I have called the Parks Merchandising line numerous times over the last months, either resulting in "we don't have any in any park" to the current "we won't ship any Frozen merchandise from the parks due to demand." I've inquired with a Disney Personal Shopper: no dresses in the larger sizes in the parks, and CMs tell her they have no way to know when more are coming. Waking up by alarm every morning at 2AM my time to check the website to see if they restock (didn't know about this until after the morning of the DVD release, when they did have the dress in stock online from 2-4AM). And that has been a resounding "no" on stock of the dress.
I feel I have more than exhausted all of the avenues to get this dress. I don't love the JCP dress, and I want a higher quality than the Target ones. Not that my JCP has had them at all either.
Since I don't have any confidence that Disney can, in the next two weeks, get this dress into a store where I can buy it, since they have basically only managed to get in on the website for a grand total of 2 hours in the last several months, I bought it on eBay. It is 4.5 months after the movie release, and Disney has managed 2 hours of online availability in the recent several months. I don't know who does their supply chain management, and I know that they don't want to overbuy and be stuck with merchandise, but I still believe this is unacceptable as a consumer. On the site currently, there are 7 articles of Frozen clothing. Five of those are only available in a size 2; the other two are only available up to size 4. Two others are there but are sold out in every size. I don't know how complicated it is to get some tshirts screen printed...
Ok I'll end my rant here. This is months of built up frustration and wasted time. I wish every one super pixie dust in finding their Elsa dresses!!!!!!