AScooter4U is who I always use. The owner answers his own phone after hours, or if he's already on a call and it goes to voice mail, he
will call back as soon as he possibly can.
As a matter of fact, the first time I ever called there, I was in a different state, and didn't realize it was after business hours in CA, until I heard it go to voice mail. I just hung up, without leaving a message, because I didn't think an after-hours call back would be appropriate when what I was trying to do was get a quote and possibly arrange a future rental. I figured I'd just call back the following day.... Well, not two minutes later, my phone rings with an Anaheim phone number on the caller ID ... I hesitantly answered, never in a million years guessing who it could be...
Guess what?— it was the owner. He said he was calling me back, even though I didn't leave a vm, because he was concerned that I might be someone having a problem with a
scooter, and he didn't want to take a risk that I was stranded somewhere with a dead scooter. That's great customer care if you ask me!
When I told him that no, I was just calling to get a quote, but that I could call back the following day... He wouldn't hear of it, he told me all about the options and prices, and offered to take the reservation right then. He did have his receptionist call me the next morning to do the credit card, but only because another call came in.
His rates were comparable to the other place I'd called, but knowing that the owner was personally concerned about the
people who were
using the
ECVs he rents, would have made it worth paying a little more for it. (I wish I could remember the owner's name-- unfortunately, I'm awful with names, ugghh.)
I can't remember for sure off the top of my head, and the paperwork is packed away right now, but I
think that I had it for either 4 or 5 days, and I wanna say the total was in the neighborhood of $110-115. I might be off, or prices could have changed... But it's worth a call for sure. There was no charge for delivery to my hotel the night before my first park day, and they planned for pickup on the day I was checking out of the hotel. I just left it with the front desk staff.
Oh, another bonus— after our first day there, my sister's stubborn streak gave way, and she decided to call to get a scooter also, rather than limp along in misery for the rest if the trip (she's got severe arthritis, but hates to admit that it affects her). When she called to see if they could get her one for the next day, the owner insisted on delivering one that evening, but not starting the charges until next day... He even offered to bring it to DL park if we wanted. And we got a discount on both rentals... 5%, IIRC.... (I asked my sis, and she thinks it might have been 10%-- honestly, I remember 5%) Again, just stellar customer service that really went above and beyond. I can't recommend them highly enough.
Have a great trip.
