I just booked us a few chairs at the Tropicante. Here is the email I got from Steve if you want to look into this. I saw it on the disboards. You just have to eat there and you can use his chairs and I heard the massages were awesome.
We plan to head that way around 10am. He has free wi-fi. Hoping to take our tablet with us that day. you can also use his phone for free!
I emailed last night and he got back today.
As for how to find us, you can catch a taxi from outside or inside the port facility and we recommend you take the outside taxis. Shuttles and taxi vans from inside charge $3 (they can be talked down the $2 if you say you are going outside) but the real problem is they drop you at specific spots in town and all the aggressive vendors and restaurant hustlers hang out at these locations. Getting out of the taxi/shuttle is like jumping into a pool of sharks! If you leave the port, that means you walk out of the building area, across a courtyard and out a chain link gate, you can then walk just a couple hundred yards to a real taxi stand in front of the Hard Rock Cafe. These guys charge $2 per person and do specific point drop offs, so just ask the driver to take you to the Tropicante. Takes 3-4 minutes. They will drop you at Calle Cherna, next to the football field and you walk toward the ocean 50 yards to the Malecon. Turn left and we are the second place. Very easy and most drivers will point you the right way too. When you are ready to leave, the taxis will be lined up next to my place to get you right back to the port just as fast.
If by some chance they drop you someplace else, and they might still drop you at their cousins place, hey its Mexico, it is not really a big deal. The downtown beach is only about 6 blocks long so you'll find us. My sign is large and easy to see. If you have to find us, many will tell you we no longer exist or even worse, that their restaurant used to be the Tropicante, a new trick many are using. Laugh it off, we do, and don't worry, you'll find us. The locals can be a little tricky like this but they are seldom unfriendly and you should have absolutely no safety concerns while you are in Costa Maya. We are a very small and friendly town, everyone knows everyone, so you can move about without concern. Mahahual, the name of our town, means Mayberry in Mayan!
If you have not seen my site yet, be sure to check it out
http://www.sandalsandskis.com/Tropicante.html
for photos, menu and general info. Also lots of links for activities like snorkel, massage, fishing and so forth, that are right on our beach. If you need help with any activities, your waiter will get those set up for you the day you arrive. No need to reserve the massage. I have 3 tables so you seldom have to wait and never more than the time it takes to finish your drink. If you want to see what we really look like, check out this You Tube 1 minute video.
http://www.youtube.com/watch?v=_RVNMeaij4s
Come hungry, we really do have the best food in town, and get ready for the best beach day of your trip! Let me know if you have other questions and Ill look forward to meeting you guys December 21st. Cheers!
Steve Uhl 719-387-8115 (US call that rings here in Mahahual)