Deb T.
DIS Veteran
- Joined
- Sep 17, 1999
- Messages
- 3,531
Since I've already been able to book activities for this cruise, I just received this email from DCL:
We are truly glad that you will be sailing with us soon.
Our records indicate that you, or a member of your party, have already pre-reserved some of your cruise activities, including a relaxing spa experience onboard. We wanted to take a moment and let you know that at the time of the spa services, an 18% automatic gratuity will be applied to the service check.
As you may know, it is customary in the spa industry to give gratuities in recognition of service, and we have at our Guests' request established this guideline. As a convenience, the gratuity will be automatically added at the completion of your spa service.
Should you wish to review or make modifications to your pre-reserved cruise experiences, please visit the My Cruise Plans section of our website at www.disneycruise.com/plan.
Again, we look forward to sailing with you soon and trust that you will have an exceptional voyage aboard Disney Cruise Line.
Sincerely,
The Cast and Crew
Disney Cruise Line
This is a brand new policy. The 18% gratuity is now a mandatory minimum amount, applying to each and every spa experience. You can add additional gratuity, but you won't be able to give less. From personal experience, we've always tipped at least 20% because we've always received exemplary service!
We are truly glad that you will be sailing with us soon.
Our records indicate that you, or a member of your party, have already pre-reserved some of your cruise activities, including a relaxing spa experience onboard. We wanted to take a moment and let you know that at the time of the spa services, an 18% automatic gratuity will be applied to the service check.
As you may know, it is customary in the spa industry to give gratuities in recognition of service, and we have at our Guests' request established this guideline. As a convenience, the gratuity will be automatically added at the completion of your spa service.
Should you wish to review or make modifications to your pre-reserved cruise experiences, please visit the My Cruise Plans section of our website at www.disneycruise.com/plan.
Again, we look forward to sailing with you soon and trust that you will have an exceptional voyage aboard Disney Cruise Line.
Sincerely,
The Cast and Crew
Disney Cruise Line
This is a brand new policy. The 18% gratuity is now a mandatory minimum amount, applying to each and every spa experience. You can add additional gratuity, but you won't be able to give less. From personal experience, we've always tipped at least 20% because we've always received exemplary service!
