Lisa,
It was an easy transaction, all done over the phone, they didn't have anything available at the time, so we had to go on the wait list and pay the $75 fee.
They called back about 2 months later and said they had availability on one of the resorts we had requested. Just went through details of party size etc then and had booking sent through 2 weeks later.
I was really concerned that we would never get anything matched, maybe we were lucky, only time will tell as we will try to do Disney every 2-3 years and somewhere else in between.