DVC Site Down

[disneybirds]

I checked last night and again today, but the DVC site shows that it is down on my computer. I even checked two different browsers. Anyone else having the same issues?

Thanks!

 

[erionm]

Working for me (currently).

 

[disneybirds]

Thanks! What url are you using?

 

[n2mm]

no problem here. Even booked a reservation this morning.

 

[erionm]

Thanks! What url are you using?

https://disneyvacationclub.disney.go.com/home/

The above link will make you log on first and then will show the 'Dashboard'.

 

[Dean Marino]

Yup dead again.... 16:30 - 17:30 EST, 10-3-2016. CALL CALL CALL CALL - until they get so TIRED of this, and the operator expense, that they put up a REAL Website.

Oh - if you have the technology? Also hit the site with a constant PING .

 

[ScubaCat]

The website is indicative of any Disney product offering these days. A couple of pretty pictures and attractions designed by some top tier people, masking a sea of mediocrity and incompetence just beneath the surface.

Take a look at the box below. Your browser is handed all kinds of unencrypted information in cookies when you visit the member web site. (This should NEVER happen on a publicly accessible web site that holds any kind of private data.) Let me reiterate that this is IN YOUR BROWSER and you can view it easily with the debug feature. All I did was browse to disneyvacationclub.disney.go.com.

So they use PHP 5.4.22 (deprecated but could be patched.. who knows.) See that "BIGipServer"? That's from the F5 load balancer and contains the internal IP address encoded right there. There's literally a checkbox (as in "click" it's checked) and that would be encrypted and effectively useless to me. But instead, I now know what product they're using for load balancing and that the back-end server IP I'm currently pointed to is 10.198.114.154 on port number 56680. Nice work there, security team. And just to top it off, that "persistence cookie" as it's called doesn't even "persist" properly throughout the session. Ever noticed your name disappear and you just get "Welcome home !" at the top, then various pages don't work? That's why.

Very, very sad.

The point I'm trying to make is that this is CLEARLY a website (with a few pretty graphics) that was cobbled together quickly, announced as a great new feature, and then almost entirely abandoned as far as development or improvements (other than to disable membership card request for people who buy resale). I work for a fairly small company, and I assure you we'd have been out of business years ago with this type of work. Since it's clearly not important to DVD's business, this is what we get.

HTTP/1.1 200 OK
Date: Tue, 04 Oct 2016 00:53:35 GMT
X-Powered-By: PHP/5.4.22
Set-Cookie: PHPSESSID=sp2r22tcgj0a8593sat07hmk96; path=/; secure; HttpOnly
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-Cookie: dvcgz=60126%7C630%7Cusa%7C-500%7Cy; Expires=Tue, 11-Oct-2016 00:53:3
5 GMT; Domain=go.com; Path=/; Secure
Vary: Accept-Encoding
Connection: close
Content-Type: text/html; charset=UTF-8
Set-Cookie: BIGipServer~WDPRO~pool-WDPRO_DVCBOOKING6-56680=2591213066.26845.0000
; path=/
X-UA-Compatible: IE=edge

 

[Sammie]

It's working for me. What area are you trying to get into?

 

[Splashboat]

I've been having problems using google but can get in with firefox. You might want to try another browser or to clear your cookies/cache. It is a pain so I have been using Firefox.

 

[rlduvall]

Both DVC and the Disney World site are down for me right now using multiple browsers. Both on a desktop and using MDE on my iPhone. Typical!

 

[KAT4DISNEY]

Both DVC and the Disney World site are down for me right now using multiple browsers. Both on a desktop and using MDE on my iPhone. Typical!

This is one time they are both working for me. Been on both and booked some dining on MDE 30 minutes or so ago although that was on my Android phone. Just logged back into DVC on my iPad though.

 

[Dean Marino]

Update 10-4-2016, 18:30 EST.....

Try hitting this URL:

https://disneyvacationclub.disney.go.com/sign-in/?appRedirect=/vacation-center/index?

It appears that some junior Brainiac forgot to remove the REDIRECT from the DVC home page. We are less than impressed .

 

[disneybirds]

Thanks to all the replies. I was eventually able to get in the site. Thanks!

 

[PoohsFan1]

I just tried to get on ME and I was unable to get on. I tried earlier in the day and it wouldn't let me on then either.

 

[APiratesLifeForMe2]

I seem to be having problems with it today.

 

[DenLo]

I just had trouble logging it to the DVC website. It just sat there. Suddenly after my third attempt of closing my browser and starting over, it opened up and worked fine.

 

[PoohsFan1]

So the last couple of days I have been trying to log onto MS and each time I go to do it, I see the Seven Dwarfs with the message that they are working on the problem. This is really getting annoying, my 7 month window is coming up really soon and I hope this gets resolved before then or I will be forced to call ME directly...not that this is a bad thing, but I would like to check availability and manage my points, etc before I call.....GRRRRR!!!! Thank your for letting me rant

 

[paults]

I just tried and I didn't get the train, my screen just keep flashing site not available at this time.

 

[APiratesLifeForMe2]

So the last couple of days I have been trying to log onto MS and each time I go to do it, I see the Seven Dwarfs with the message that they are working on the problem. This is really getting annoying, my 7 month window is coming up really soon and I hope this gets resolved before then or I will be forced to call ME directly...not that this is a bad thing, but I would like to check availability and manage my points, etc before I call.....GRRRRR!!!! Thank your for letting me rant

I believe the hurricane was to blame for a lot of problems last week but it seems like things should be back up and running this week. I was trying to book a vacation this weekend when it was going in and out and one of the dates/rooms I needed was available right before it went out and was gone by the time it came back up! This of course happened outside of member service hours so had to move on to plan B. Definitely frustrating.

 

[PoohsFan1]

I believe the hurricane was to blame for a lot of problems last week but it seems like things should be back up and running this week. I was trying to book a vacation this weekend when it was going in and out and one of the dates/rooms I needed was available right before it went out and was gone by the time it came back up! This of course happened outside of member service hours so had to move on to plan B. Definitely frustrating.

That makes a lot of sense, I didn't thing about the Hurricane causing some of these problems. I'll just keep trying .