DVC Rental Store price match

[snowwite]

I did. The one where the deposit was paid, the member never responded or finalized. It was last minute, but the bad thing was I had $4k I had to get refunded. Thankfully we weren't dependent on that money for the trip and in fairness, they refunded quickly.

That’s good but that left you scrambling for a room.

 

[Cyberc1978]

They were awful, and David's probably got the worst black eye of all of them. At first they wouldn't do anything (David himself was reportedly cruising around Hawaii at the time), citing their "no refunds" policy. Then they settled on a policy of demanding that the owners pay David's back whatever amount they had received, but instead of refunding that amount of money to the renters, they issued them "credit certificates" good for two years for the amount of money the renter had paid, with the caveat that when they booked their new stay, if the price had gone up in the meantime, the renter had to pay the difference. There is a very long thread back in the archives, plus a number of shorter ones. David's wasn't the only agency to have problems, of course, but its name seemed to come up in more posts here, both from owners and from renters.

Their current contract policy with an owner basically states that in case of anything going wrong the owner should refund David’s. I would be fine had it not been that renters won’t get money back if the resorts close again they will only get a gift certificate.

So as an owner I’m never ever going to use David’s.