Hi,
I'm wondering how everyone feels about whether using a TA affects room assignments/upgrades.
-- Do you find that with a TA you are more or less likely to get a free upgrade?
-- Do you find that with a TA you are more or less likely to get a room type/ or location that you want? Do you find that these requests are easier to make through a TA?
It would be helpful for me to hear from folks who've done it both ways and how your experiences compare. I'm most interested to hear specifically about your experiences at Y&BC/other Deluxe resorts. But don't let that stop you -- it's enjoy reading replies from anyone!
I've stayed at the BC about 10 times and I've never used a TA. I always book my room/package myself, over the phone. The only request I ever make is to have a room above the 1st floor (after a not-so-pleasant critter invasion the one and only time we stayed on the 1st floor -- never again!). I've been upgraded two times: once to a "deluxe" room (that's the one that's got additional square footage) and once to Concierge/5th floor (and wowzer!, that was for 28 nights!). I've never asked for an upgrade, but I may try this year, just to see. It can't hurt, right?
About half the times I've stayed at the BC, I have gone back down to the desk to make a courteous request to change our room after seeing it -- sometimes to request something closer to the elevator, and sometimes to change to something with a full-sized balcony (I think those little 2 foot-by-2 foot balconies are terrible!). They've accommodated me every time except once. That time, the hotel as booked solid, but they offered to switch me to a "better" room a couple days later. I passed because I didn't feel like doing the unpacking/packing/unpacking on a fairly short stay. Other times I've agreed to this, since we were there long enough.
Huh. I sure am long-winded...
I guess I'm just wondering if I'd have a better chance of getting a preferable room (as in, I really don't want to look at dumpsters) if I used a TA.
Please let me know what you think! Share your opinions and experiences!
Thank you!!
-dannie
That, combined with the fact that I hate to talk on the phone and DU or Small World (who I also emailed for a quote) can do it all for me means it's probably worth it to me!
Good luck!
