Don't Give up, keep dialing!!!

[Tigger2ntinkerbell]

I have been re-dialing MS to get in contact with Disney Cruise Dept. It took me 2 hours,45 mins. just to be able to be in the queue, but Im on hold for DC Dept. !!!!!

So don't give up know matter what you are tying to accomplish today. Dig in your heel(boots for guys). JUst keep trying.
Good luck to all you do

 

[Tigger2ntinkerbell]

I was able to re-book my cruise. Better category, better room location and no extra money or points

 

[jkips]

I’ve been trying for about an hour and have gotten nothing but busy signals. It’s bad today.

 

[Tigger2ntinkerbell]

It took everything I had to keep re- dialing. But I was able to accomplish what I set out to do. Even though it was very frustrating, I hung in there.
Jkips I wish you lots of pixie dust

 

[WilsonFlyer]

Horse manure. This is on them. I don't have the time and they won't pay my hourly rate. They need to get this fixed.

 

[Tigger2ntinkerbell]

I agree they do need to fixed it.
They should have done it weeks ago.
But I was simply giving encouragment not to give up(if you have the time).
I wonder if Disney/DVC is going to listen to all the complaints

 

[b1gbc]

I managed everything over chat facility very helpful but still had to wait

 

[karrit2000]

Can't get through at all on the phone, I either get the obnoxious Busy signal that really is a can't connect signal or a recording that my call can't be completed. I've triedto use chat but it is always "Currently unavailable" whenever I try to use it. I sent an e-mail but it will probably be a few weeks before anyone responds to that.