I used Dollar Fast Lane on my last trip in Nov.2000. It did save only a couple of minutes as there were only a couple other people in the regular line. What Dollar does is have a separate lane for Fast Lane people and you get to go ahead of the people in the "regular" line once there is a Customer Serv Rep available. It didn't appear Fast Lane people had their own exclusive check-in counter, you just jumped ahead of the others. They still went over a bunch of the paperwork stuff with me, even the credit card info, even though they had all that from when I enrolled. Maybe because I always decline any extra insurance??? You then have to go the garage and get your assigned car, just like everyone else. I'm sure if there's alot of people waiting to rent, you could save a good chunk of time. I was really quite pleased with my rental experience with Dollar. Of course, this next time I'm going with National due to my great rate and I don't qualify for EA as I'm only getting a compact. Back to the line!!!