Does online booking have taxes included in it?

[mdetloff]

O.K. I am getting sick of this. Every CM you talk to tells you something different. Called to tonight to switch our reservation from POFQ to POP to save some money. Have a pin code for 30% off room,(which I was told when we booked POFQ that it was not available to use there. There were no discounted rooms left at the time.) I have been checking code online and it looked like some rooms at POP opened up with the code. So called to switch. CM quoted me over $200 higher than online quote for POP. I asked her if she was including the insurance and she said no. I told her it was cheaper online and she got very snotty with me and said that I should just book it online then and she would cancel my reservations. Then she told me that when I hit the BOOK NOW button that the price online would go up to include the room taxes afterwards. I have never booked online, so is this true? Sorry to rant but I am about ready to book off site. I have never had so many issues with Disney CM's being rude lately. I was very nice on the phone and did not even ask for a free dining code, which we would rather have.

 

[disneybliss2]

We recently had a price quoted higher to us on the phone verses online. I specifically stated I did not want the travel insurance. The next day I called to double check something else regarding the package and noticed the price difference. I guess with the initial excitement of booking, I didn't notice the difference but discovered it the next day. It was the added insurance that I specifically said I didn't want that had raised the price. Arg! It was easily taken off. As far as taxes and such, I'm uncertain if it's added afterwards.