HopperFan
"It's a bug-eat-bug world out there, princess."
- Joined
- Sep 6, 2003
- Messages
- 27,852
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The best way to resolve this is print the kids menu on all the regular menus and just stop giving out the activities unless a diner asks for them for the kids to do while waiting for food to come out. OR if it happens, put the kids menu to the side (that is what we do) and share the main menu and let it go.
As for the OP ~ if one really wants to address this and get change, write to corporate/owner of the restaurant. OR stop eating there or anywhere else that is offensive. I don't go back to places that I feel lack customer service.
And the question doesn't even apply here because no one is providing ID of how old anyone is for menus. The staff just glances at the party, sees if there is anyone who may be within use of the kid's menu (many adults wish they could order the kids menu for volume and price) and they make a quick judgement on what menus to hand them. Nothing to do with actual age but with presentation of self.You did get answers. But most people thought there was really no exact set age.
Below are your questions from your original post. Again, I think many people addressed these questions In their replies to you.
My question for you is: what age ranges do you think that restaurant staff should assume that the family wants a kids menu and at what point should they ask the preference. Or should they ask at all and wait for the parents to ask?
Maybe next time, include a poll.
The only way to make a judgement is how do the guests present themselves? Menus should be in hand at seating so decisions on ordering can be made. I agree with you, a wait until parents ask policy but then you probably will upset those parents who weren't given from the moment they sat down and now have to wait. No win situation for servers.Restaurant staff should not assume based on appearance. It is better to ask after seating the family or wait for the parents to inquire about a kids menu.
The best way to resolve this is print the kids menu on all the regular menus and just stop giving out the activities unless a diner asks for them for the kids to do while waiting for food to come out. OR if it happens, put the kids menu to the side (that is what we do) and share the main menu and let it go.
As for the OP ~ if one really wants to address this and get change, write to corporate/owner of the restaurant. OR stop eating there or anywhere else that is offensive. I don't go back to places that I feel lack customer service.
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