Back from a great Christmas stay at POR. We requested near food court, ground floor. They put us in building 16 ground floor. Very happy with the location. We had a parking lot view which is what I like actually since we drove & it was easy to unload & load the car. Also nice as we used it to store some extras rather than keep everything in the room. As a family of 5, the room is a bit cramped with us & all our bags but we were just fine. The pullout bed was great since my 3 kids will not sleep in the same bed. Our DD is 5'3" & she was very comfy on the murphy bed. My DS slept on an air mattress by the door (lots of space between the bed & the door for this), & my youngest DD got a bed to herself. DH & I were on the other bed which was comfy enough when you are Disney tired but the pillows were pretty hard. Foodcourt was great. Lots of options and 2 large drink stations so there wasn't much of a wait to fill up our mugs.
NYE we spent enjoying Bob Jackson's show. We have been before but it was extra special since we rang in the new year with him. So much fun. Of course River Roast was crowded and we stood for the entire 1st show, then got a seat for the 2nd. We had some nachos, cheese balls, & buffalo wings there which were all good. The pimento cheese balls were so good.
Housekeeping was awful. I usually clean the room when I get there so it wasn't a big deal. The room was very dusty. They went days without giving us toiletries (I brought my own so again no big deal for us). 2 days in a row I asked for extra bath towels, both times they left us 5 bath mats. :/ The last day they did give us shampoo & soap when we asked, it was thrown on the bed. Not sure what there problem was but it didn't damper our stay.
Buses were great. Never more than a 10 minute wait the entire week we were there. Even at the parks, we seemed to luck out as a bus was always either there or just a short wait away. Folks were very polite on the bus. My kids gave up their seats for moms & tired babies and so did a lot of people we rode the bus with. Very pleasant.
Even with the madness of the holiday crowds we had an excellent stay at POR. Just loved it!