I had the castle until 7:07 am EST, when I finally got in to MDE.. but it was showing I had no park tickets. Tried to refresh til 7:19.. gave up and set my phone down to take a quick shower, got out. My tickets are back.. i’m not being kicked out of MDE and can go to pages without error but can’t find any way of accessing park registration.
also: only attempted from browser on phone cause previous experience has taught me more issues when attempting to log in to the same account from multiple platforms.
Ok, figured it out. There is a secret code you have to enter when you see the castle the first time. If it blinks (refreshes) you have to start over. The code is:
I got through to reservations and was told they can not modify or cancel anything until June 24th and that since my resort won’t be open I would have to pay the difference to change to another.
I think the CM who told you that was wrong. If your resort won't be open, they will almost certainly move you somewhere else that is open without making you pay the difference. You just probably won't get to choose where they put you (if you want a specific resort, you'll likely have to pay the difference in that case). I'd give it a day or two and then call back. Clearly Disney didn't do an adequate job or preparing for this, and none of the CMs know what's going on right now (at no fault of their own).
Everyone is effectively DDoS’ing the system. The more browsers refreshing the worse it becomes. Using four devices hoping to get through is like sending 3 friends into different park entry lines to see who gets in first. But if everyone does this the line grows exponentially.
What the heck?! I just got an email from Disney with a gift card for $90. They amount doesn't equate to anything that could have been cancelled. Anyone else?!
Wish this thread could be set with an alarm once someone actually books a park - so I could go walk the dog or garden or something, until I hear the sound. (I know I can set it to send email every time someone posts.)
Yep. Came from the same email address as any other time I order a gift card from Disney. Logged into my account at disneygiftcard dot com and added the card number. Sure enough there's $90 there.
I have to admit I expected this - 90s computer technology and waaayyyy too many of us on multiple devices AND a new reservation system???? So we shall sit and wait.
Our last trip I had a meltdown because a lot of complaining was happening and I could not believe it based on the amount of work * I KNOW * I put into it. These spoiled people who get their trips planned for them think its just all easy breezy!
The first time I took my In Laws, and it was my twins first trip when they were 18 months old, we sat down for our first dinner...at O'hana's, and my MIL says, "Oh, look there's some fireworks." You have no flipping idea how much work it was to get Ohanas at the right time. Yes, yes, there's some fireworks.
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