Disney Wish. MAN OVERBOARD!

I was told it was a crew member that reported seeing what they thought was a person in the water and not the automatic MOB system, thus it was not really a "false alarm".

The captain announced around 9:40 pm that all crew members were to report to their assigned stations - this was necessary to marshal the passengers to their assembly stations once the general alarm was sounded, but also it provides an accurate head count as every crew member has an assigned station and must tap their badge at a badge reader close to their assigned station.

I think that the timing of the general alarm was intentional to allow the MDR crew members to complete the late meal service as well as the show in the main theater to finish.

As for guests not reporting to their assembly stations - this was the second day of the cruise and the third time that the general alarm was sounded (embarkation, crew drill in Nassau, and the MOB), so it may have caused some confusion among guests.

You could see that many passengers and crew members had either prepared or had already retired for the evening (wet hair, pajamas, and sleepy children) which could have caused more confusion. As I mentioned last night, there were several crew members that were still unaccounted for after the passengers were released from their assembly stations (their names were called out on the ship-wide PA) - so I if crew members can get "lost", it should be expected that guest, especially those that have not cruised before or speak a different language (the announcements were in both English and Spanish), will also get "lost" and not report to their assembly station in a timely fashion.

I, for one, miss the "virtual" muster drills that Disney used after Covid, but now I completely understand the reason that Disney went back to the in-person embarkation drills.

As for passenger compensation: all passengers had to spend almost one hour at their assembly stations. I was fortunate that our assembly station was in the Disney Theater (seats for everyone and air conditioning). It was very warm and humid outside, so I can imagine it was extremely uncomfortable for those passengers on the open decks with little or no seating, especially the elderly and those families with small children. For those families with teens, I am sure that there were parents franticly searching for their children around the ship when they first learned of the MOB. So, I do personally feel that some level of compensation is reasonable (but not required), and it was a nice gesture from Disney.
 
I was on a flight home from Tokyo when, four hour into the flight, the pilot decided to turn us around and go back to Tokyo because one of the toilets wasn't working and that was a "human rights issue". By the time we all got off the airplane, back through immigration, and to our hotel rooms, it was 3:30am. We had to be back on the airplane at 10:00 to fly out again. No compensation!
Was that a Japanese airlines?
 
My issue is not with awarding compensation in this case, it is in not awarding compensation to folks that were dealing with sewage floods on the Magic... But maybe they also received it and I just don't remember hearing about that.
 

My issue is not with awarding compensation in this case, it is in not awarding compensation to folks that were dealing with sewage floods on the Magic... But maybe they also received it and I just don't remember hearing about that.
It certainly wasn't an act of God like the airlines like to say.
 
Im so glad it was a false alarm but DCL is all over the place with compensation for ship issues- A false alarm gets $150 but when the Magic had the leak in the atrium they were given nothing?? The Magic Atrium Leak lasted longer and impacted more of the sailing... If it had been a MOB I assume nothing would have been given. Strange choice.
It’s ultimately the captain’s choice
 
It shouldnt be. There should be common sets of rules that all parties are privy too before a cruise ticket is purchased. Not random choices of someone after the fact.
There is a cruise contract that all parties are privy to, which indicates that DCL is not liable for mechanical issues or deviations from the scheduled itinerary. Disney Cruise Line does not have to provide any compensation for events such as ceiling leaks and emergency alarms. If they choose to, they are going beyond the requirements of the contract.

I agree that DCL is arbitrary in deciding when to provide compensation, but I would rather have compensation provided in some but not all situations than have DCL stick to the contract and never provide any.
 

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