Disney Vacation Club adjusts 2010 Vacation Points charts

[jekjones1558]

Yeah, I thought it was pretty funny, and stole it!
Yours for the taking!

Thanks! I added it to my home e-mail signature! Now I have to make up an excuse to send out a group e-mail!

 

[Dean]

I agree with that Dean the way the OP put it was that a specific room could not increase in point over the year. The way that i took his comment was, for instance that this studio at ssr has to have the same point allocation as it did last year.

The truth is we have no way of knowing how they've done this correctly for each unit or if the technicalities balance out. And it really doesn't matter from a practical point as long as it balances as a resort unless you're trying to look for a place to put one's ax. But the gyrations trying to pin it to each unit size and each season is somewhat amusing.

 

[La2kw]

There is a clause that allows it, you are correct. Yes it could get real ugly, fast with all they can do.

Always knew they had a bag of hammers, just didnt think they would break them out all at once. That was until they took the mugs away and extended OKW. Then I knew they were not concerned about current members, only getting new ones to replace us.

Well said. This makes the mug issue seem downright silly- even though I was livid about that at the time. DVC seems to be all about finding new ways to screw with its members lately.

 

[LIFERBABE]

DVC has miscommunicated plenty.

Remember they lowered pool temps in the winter months and then tried to cite some non existent Red Cross requirement? Many of us wrote in and were flat out lied to before they changed their mind.

As recent as booting members from AKV Concierge and offering SSR and a gift basket. I told them to call me back when they came to their senses and to their credit, they did. That was "communicated" less than a week to check in.

The OKW extension. They sold 2042 contracts to the announcement and then turned around and charged those people $15 ppt to extend or sign more paper work to opt out. Threatened us with leins and then said they didnt when it was clearly spelled out in the paperwork.


All their announcements have been nothing short of raggedy, but some like to take the "alls well that ends well" view. DVC costs too much money to be such a raggedy, disorganized, disrespectful organization it has evolved to. I can be disrespected for free!

I would sell, but 1, Im borrowed out and 2, the resale market has enough contracts. So im 21 contracts and holding. The good news is, my massive investment affords me to roll with whatever they throw our way.

I'm sorry for all the families this negatively affects and not everyone thinks you should have a third eye and deep pockets to enjoy what you purchased and depended on.

We should all buy stock in Vaseline

 

[Muushka]

I read about 20 pages ago that there might be a mistake in the 2010 points chart. Has this been resolved?

If not, who exactly is everyone complaining to? Their guide? Member services? Thanks

 

[PMDR59]

No, you just paid attention and listened, instead of hearing what you wanted to hear.

I would wager that no guide ever told a buyer, that points for a specific room in a given season would never go up.

Couldnt have said that better myself. We fall in to both of those catergories. Luckily, my husband and I always balance each other out. ---

I was agreeing with alot of people since I remember our guide telling us that points for a week dont change yada yada yada........I did recall the changes if some dates fell into a different season

As I was discussing this thread with my husband.....he said our guide fully explained the possibilty of allocation to us (guess I wasnt paying attention at that point, the decision was already made to purchase, and we were on the Magic at the time, so I was probably wanting to go back to the Quiet Cove)


The point change affects is in no way that I can see.....we purchased enough to do what we wanted (our "normal" vacation pattern and accomodations) and knew we dont ALWAYS go the SAME time and knew that some years we would either bank (dont need to do Disney every year, no matter how much we love them) or borrow, or both to share with family and friends.

Also regarding the early December booking problems people keep posting about, I had no problem--we are going the end of this year from 11/28 to 12/5.......I booked this on 1/15. Since we are new to DVC and have been reading alot about changes in the booking to the check in-date + 7, frankly if it had been any other way I would have been annoyed. ANYTHING I have ever booked, hotel, timeshare, or cruise is by check in to departure. So this was just something I expected, it wasnt until I came on the Dis that I found out this was "new". Since the Dec trip is still a maybe it was not my priority (otherwide I guess I would have been on with MS on 12/28) I called on 1/15 to book 8/15 at SSR with out developer points. Again I had no problem making that reservation.

 

[ashbradnmom]

The truth is we have no way of knowing how they've done this correctly for each unit or if the technicalities balance out. And it really doesn't matter from a practical point as long as it balances as a resort unless you're trying to look for a place to put one's ax. But the gyrations trying to pin it to each unit size and each season is somewhat amusing.

Yes, and by reading all of the post that is what some people want to do. Not alot of them but some.

 

[LIFERBABE]

TJ, I really do not want to get into a back and forth between just us, as we obviously disagree. I have already voiced my complaint to DVC.



See to me the things they do that they know will be well recieved by the membership they do a good job of letting us know about it.

They definitely do a good job about anything that involves spending money with them.

But things that might not be well received by the membership, the $95 fee change, the banking changes, the removal of glassware, the lowering of water temps in pools, and this one, and I am sure there are others, that have slipped my tired mind, they seem to try to just slide it past us and hope we don't notice and put out that disclaimer of "due to member feedback".

I would suggest anyone that is unhappy with the change for whatever reason, be it the actual change or the manner in which it was presented, contact them.

I know they are reading here, but they really need to hear from us personally.

The one thing that I don't understand in this thread is that it does not bother me that some are glad about the change or don't even care one way or the other, but it does seem it bothers some that others are not happy with the change.

I agree Sammie. I would never presume to tell someone they should not be upset that their dream is now out of reach. For many DVC was a dream, something they waited for, saved for and even begged their DH for

I try to put people first and it has served me well. People have a valid right to be upset if they are, and it is insulting to tell them otherwise. Im glad for those it helps (me included) but I also realize that many of my fellow members did not fare so well and were unfairly treated, or downright ripped off with BLT.

 

[MELSMICE]

I never understood why DVC didn't just give point values to specific "seasons" (ie. value, dream, etc.) per week & then just divide them by 7, meaning each night would be worth the same amount of points.

Scenario: 2BR at OKW during Dream Season = 210 points or 30 points per day.

That would be too easy though.

 

[kimberh]

Well, it has taken 3 days but I have read this entire Thread! We travel both ways, Sun-Thur in a Studio and Thur-Mon in a 2 bedroom villa. The weekend points just kill me. I usually have to except a major transfer for my Home Resort for this trip... for me to take my Married Children, I had to do this. In this instance (2 bedroom) I am glad some relief has come. For the studio trips, I have to say that I am shocked at how much the points have went up. They are now more in line with BLT (which I had no interest in because they were high to me.)

I am disappointed with the Lack of Communication. If we ran our business this way, we would be Bankrupt! DVC really needs to work on this skill or they really just do not care how it affects us. I am really starting to wonder about this.

For those that have pointed out all the Guide has said, I bought 3 resale contracts, then 2 contracts over the phone through Disney. I have never met my Guide. I signed all my paperwork, one sheet after the other, then boxed it up and FedExed it right back. My guide never said anything to me, but excepted my CC infor. My information has come off of this Board.

I will say that I am through buying. I have just seen too many changes in the few years that I have owned. I didn't drink the koolaid, We are business minded, I think the best should be done, but I think DVC management is doing what is best for them. They really don't care if we use our points or not. We have bought and paid for those points.

50,000 jobs were lost today from Major companies. The economy is in a downward turn, money is tight. I don't think this was a good move for this time frame in our economy right now. Disney's stock is right at $20.00... the yearly high was $35.00. I think the last thing DVC management needs to do is make it where DVC owners are having a harder time using their points to make their vacations. JMHO.

I get that they have the right, It's just where is the fact that we should matter, we are in a horrible economy, tickets, meals, etc...

 

[Dean]

I never understood why DVC didn't just give point values to specific "seasons" (ie. value, dream, etc.) per week & then just divide them by 7, meaning each night would be worth the same amount of points.

Scenario: 2BR at OKW during Dream Season = 210 points or 30 points per day.

That would be too easy though.

Without a priority for booking a full week, the weekends would get taken and the weekdays left fairly empty. EVERY points system I know of that allows shorter bookings has a higher total for weekends vs weekdays, some more than others.

 

[disneynutz]

I know some folks were openly cynical about the "due to member demand" comments regarding the booking windows...but look what happened. It actually worked and people really DO seem satisfied with the change!

Are they really satisfied or are they doing what all us DISers should do? Accept what DVC dishes out and move on because we have no other choice.

I guess we could sell, but in todays market, who wants to take the loss.

 

[Chuck S]

Someone inquired earlier about the original 1991 OKW point chart. I scanned it, but it was over a Mb, and I didn't want people on slower connection to have to wait to load it, so I did a spreadsheet. Look at the weekday to weekend differences.

 

[BeccaG]

We have to both concede that neither of us knows, nor will we ever know, What DVC's intentions were with respect to banking and borrowing when the rule was put in place.

My belief is that is was so members could save during the rainy season and borrow during the sunny season.

I don't believe the system was ever put in place with the expressed intention of affording someone the opportunity to buy 1/3 of a year's points to bank and borrow to use exactly that number of points every 3 years. Sorry. I just don't buy it. Can it be used that way? Certainly. But when it doesn't work anymore, I think it's safe to say that wasn't what DVC designed it into the system for but that's just my opinion.

Underline is mine. . Why I see what your point is, I think the fact that they used the banking and borrowing thing as a sales pitch, a pitch I have heard repeated on this board as a suggestion numerous times, would indicate that it was at some point part of their plan/intention. Just like it was part of some guide's sales pitches to dance around the whole "your points will never change" bit. I am guessing the banking and borrowing was probably part of the plan to make DVC, "not the typical timeshare" but the bottom line is we will never know.

 

[BeccaG]

I agree Sammie. I would never presume to tell someone they should not be upset that their dream is now out of reach. For many DVC was a dream, something they waited for, saved for and even begged their DH for

I try to put people first and it has served me well. People have a valid right to be upset if they are, and it is insulting to tell them otherwise. Im glad for those it helps (me included) but I also realize that many of my fellow members did not fare so well and were unfairly treated, or downright ripped off with BLT.

I second and third!

 

[jecpva]

I read about 20 pages ago that there might be a mistake in the 2010 points chart. Has this been resolved?

If not, who exactly is everyone complaining to? Their guide? Member services? Thanks

DVC has a Satisfaction Team, you can send them an Email. The address is: DVCMEMBERSATISFACTIONTEAM@DISNEYVACATIONCLUB.COM
Not that they will do anything, but the more formal complaints/comments they get, the more that they will realize there is a problem with part of the group that "bought a piece of the magic".

 

[ashbradnmom]

Someone inquired earlier about the original 1991 OKW point chart. I scanned it, but it was over a Mb, and I didn't want people on slower connection to have to wait to load it, so I did a spreadsheet. Look at the weekday to weekend differences.

Good post in most cases it was 2.5 x the weekday rate so it there was no reason not to change it. If i bought in then i too would not go on weekends.

But i am pretty sure if i did buy in then i to would be complaining when they changed the charts in 96 the same way they are complaining now. I do remember one post saying that the disboards did not even exist then. i wolud imagine that if it did it would be just as busy if not more.

So i totally understand that some people are upset and they have every right to be, especially BLT owners.

 

[Chuck S]

Good post in most cases it was 2.5 x the weekday rate so it there was no reason not to change it. If i bought in then i too would not go on weekends.

But i am pretty sure if i did buy in then i to would be complaining when they changed the charts in 96 the same way they are complaining now. I do remember one post saying that the disboards did not even exist then. i wolud imagine that if it did it would be just as busy if not more.

So i totally understand that some people are upset and they have every right to be, especially BLT owners.

Maybe, maybe not. Minimum buy-in was 230 points, so most of us had a buffer. And we early purchasers got free park admission for 1/2 the capacity of the room (2 passes Studio/1 bedroom, 4 in a 2 bedroom and 6 in a GV) until the year 2000...we didn't have a lot to complain about.

I think the biggest mistake DVC made was dropping the minimum buy in to 150, and encouraging people to buy "just enough" pints for their travel habits. Our guide in '92 explained that the charts could change, and suggest we purchase more points in case that happened. And we did do 3 add-ons at OKW during the first few years.

 

[tjkraz]

TJ, I really do not want to get into a back and forth between just us, as we obviously disagree. I have already voiced my complaint to DVC.

You're right--it's probably not worth discussing further.

I will admit that others brought up a few things that I had forgotten. DVC communications certainly are not the best. I'm pretty certain that I beat you to the punch in sending off some negative feedback regarding the manner in which this latest announcement occurred.

Still I do think some posters are wildly unfair when they paint DVC management in broad strokes. A couple of days ago you held current management responsible for changes that occurred 10-12 years ago! (stackable washer/dryers, rooms smaller than OKW, plain bathtowels, etc.) Even you have to admit that's a bit extreme. And setting aside the issue of communications, I hope we can agree that current management has done a LOT of very good things for members in recent years.

My sense is that there is actually a rather small number of regulars here who really have a bone to pick with management, but it's also a vocal contingent. And in many cases, the anger seems to be more personal than really based on specific facts or policy changes--almost of the "Jim Lewis ran over my dog" vein.

I picked on you because I was trying to see what sort of facts lie behind your own ire. And I do to a certain extent.

I'll concede that DVC communications (probably Disney as a whole) are not the greatest. Although I'm still unclear as to how it has deteriorated from the days when members got their news every 3 months from Vacation Magic. That model certainly wouldn't fly in 2009.

The one thing that I don't understand in this thread is that it does not bother me that some are glad about the change or don't even care one way or the other, but it does seem it bothers some that others are not happy with the change.

I can only speak for myself but I don't see posters frequently attacking each-others feelings. Personally I've approached this thread from a very analytical standpoint--trying to relay my understanding of the basis for the changes. I don't see anyone saying "you are wrong to be upset about this--you should be happy!" People's emotions will obviously come into play, but that shouldn't prevent us from having intellectual discussions about the nature of the changes.

 

[MiaSRN62]

tjkraz : I can only speak for myself but I don't see posters frequently attacking each-others feelings.
I don't see anyone saying "you are wrong to be upset about this--you should be happy!"

Unfortunately Tim...I've not only seen this frequently (and I have read this entire thread), but in fact, I've been the brunt of some of it (you not included in this comment).

I've gotten several PM's over the past couple days of people saying they notice it and feel some are quite snarky in their replies. I've heard from some DIS'ers that they are reading this thread and honestly, shying away from posting because of the rudeness or snideness of some posting here. So it's definitely noticeable to me and others (some who just won't bother posting because of it).

Honestly, in general, it's those that aren't being too affected by this whole thing whether it's because they have enough points or they have alot more flexibility than some, that just don't get or want to understand why *some* of us are running high on emotions. I've actually seen from a couple posters here over the past few day, a touch of "nah, nah na na nah" attitude towards those of us taking a blow.

And I've seen some posters pretty much chastise some of us for our emotional vents. Actually insinuating that we're dense or something for not reading the fine print---or not paying attention. I can assure u, the majority of us I am sure did. We're entitled to this for pete's sake....this is all brand new and hitting us square in the face. For some, it's affecting the way we have been able to vacation for almost a decade. I think alot of us deserve a few hours, days, weeks whatever to digest all of this.

So respectfully Tim....I guess I'm seeing and experiencing things a tad differently than you.