Disney Tsum Tsum

My data got wiped and I had a really good collection of tsums. My friend said to switch to Line and I thought that information would transfer... But it didn't!! So now I'm looking for friends to add me so I can recollect tsums.

My ID is sweetbrypie
 
Make sure that you all submit a support ticket and explain the situation. That the login to line crashed and you've lost everything. It's the best chance we have to get our game back.
 
I got lucky that I switched over from Guest to Line with only two days worth of playing. I made sure my daughter knew to sign up through Line so she wouldn't have the same problem.

Line ID: fuszychick
 
I got lucky that I switched over from Guest to Line with only two days worth of playing. I made sure my daughter knew to sign up through Line so she wouldn't have the same problem.

Line ID: fuszychick

That is lucky! Thanks for being so active and sending hearts regularly, you are a handy Tsum Tsum friend :)

So far since losing everything I feel like I'm getting better Tsums this time so that's good. I got Maleficent this time around and she's amazing! I was at level 30 and I'm halfway back.
 

I got lucky that I switched over from Guest to Line with only two days worth of playing. I made sure my daughter knew to sign up through Line so she wouldn't have the same problem.

Line ID: fuszychick

Fuszychick's daughter here! I'm trying really hard to get the Baymax Tsum currently, and I'm accepting all friends! I'm good about sending hearts out as often as I can. Also, due to two Tsum Tsum players being in our house, it's doubtful I'll drop off.
LINE: PixieWithAGun
 
Hey all! I was just wondering if anybody knows why my daughter can't link her Line account to the Tsum Tsum app? She wanted to be able to have friends and not be a "Guest" or just a "Player" anymore. I deleted her Tsum Tsum app three times and it still doesn't show the "Friends" icon on the bottom right. I deleted the Line app and made sure that her account was verified, etc. Anybody know what's going on?

Also, please add me! My name is NaUTiKZ.
 
Hey all! I was just wondering if anybody knows why my daughter can't link her Line account to the Tsum Tsum app? She wanted to be able to have friends and not be a "Guest" or just a "Player" anymore. I deleted her Tsum Tsum app three times and it still doesn't show the "Friends" icon on the bottom right. I deleted the Line app and made sure that her account was verified, etc. Anybody know what's going on? Also, please add me! My name is NaUTiKZ.

How old is she? My DD is 8 and when she put that in when first installing the app the friend icon would not show up. I reinstalled for her entering my age and it worked. I think the friend link only works for ages over 13.
 
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Yes, that worked, thank you! I didn't think the age mattered since the fine print stated purchases made from the app only. ^_^
 
Make sure that you all submit a support ticket and explain the situation. That the login to line crashed and you've lost everything. It's the best chance we have to get our game back.

Any idea how to do that? I have looked all over.
 
So upset. Wish I would have read this thread earlier. I too fell into the trap of signing up for LINE trusting my data from Guest play would not be lost and it is all gone... Anyone have any luck from submitting an inquiry? What steps need to be taken to get it back... Play every day and don't want to start from scratch... Had way too many leveled up premium tsums to start over...

FYI, Inquiry is found by clicking Help, then inquiries, then inquiries again, then scroll down and click on blue underlined inquiries, then you have to click an I agree (Proceed to inquiry form) button... Agree it is not easy to find...
 
So upset. Wish I would have read this thread earlier. I too fell into the trap of signing up for LINE trusting my data from Guest play would not be lost and it is all gone... Anyone have any luck from submitting an inquiry? What steps need to be taken to get it back... Play every day and don't want to start from scratch... Had way too many leveled up premium tsums to start over...

FYI, Inquiry is found by clicking Help, then inquiries, then inquiries again, then scroll down and click on blue underlined inquiries, then you have to click an I agree (Proceed to inquiry form) button... Agree it is not easy to find...

Here's the response they have sent me so far. I don't have my game back yet and I'm hoping that it can be fixed. But I don't honestly know what will happen.


Thank you for the information you have provided.

We would like to assure you that we are looking into the issue that you reported, and if we find that a problem exists then we will be sure to fix it promptly.

Please understand that our investigation may take a while.

If we have anything to report we will contact you using this email address.

If you require any further information, please feel free to contact us again via the inquiry form.

Once again, we apologize for any inconvenience this may have caused, and appreciate your kind understanding and continued patience.

We hope you continue to play and enjoy LINE:Disney Tsum Tsum!

Kind regards,

LINE GAME Support
 
Add me pls, line ID grandadmlstrife

I added everyone back from the last few pages, but I see a few are no longer on LINE?
 
Hey ! I need friends so we can send hearts to each other ! My line ID is elsasalsa187 . Thanks please add !!!
 
I'm still playing. I'm also a very active player and give hearts often. So add me if you're active too! dduck59
 














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