Disney to cancel FPs if room is cancelled

[Marionnette]

You can thank all those people who thought using loopholes and abusing the system was a great idea. I’ve railed about this for years. Eventually Disney was going to put a stop to it and a lot of people who are legitimate onsite guests would pay the price. Just like when they stopped the DS to park busses, one of many conveniences on site guests have lost due to off site guest abuse.

Disney doesn’t do anything that costs them money unless it makes them money. Mark my words...This was done in anticipation of expanding the paid-for FP plan that is currently offered to CL guests. They didn’t do this because it was unfair or because people were booking but not using campsites, or making then canceling leading reservations. There’s money to be made by selling a FP advance booking advantage. But if people can bypass it for free by exploiting those loopholes, they won’t pay for it.

 

[Iowamomof4]

I'm really surprised that Disney would disincentivize split stays like this. A lot of people do it to spend time at a resort they couldn't afford to stay at for their whole vacation. You'd think Disney world love that behavior.

Maybe they'd rather have people take that money and buy "experiences" instead. Like after hours, EMM, dessert parties, etc...

 

[saskdw]

Is there an award for fastest moving thread?

 

[PrincessWithABlaster]

Maybe they'd rather have people take that money and buy "experiences" instead. Like after hours, EMM, dessert parties, etc...

Maybe. If the margin is higher, maybe that makes sense. But I don't know if that's the case

 

[Party.Of.4-NY>>>FL]

Another thing, setting up my November split stay in about a month and half. So I'll be pleasantly surprised or sad come September.

Also they said if you went from an 8 night stay at Polynesian then switched to 4 nights at Polynesian followed by 4 nights at Grand Floridian after setting up your fastpasses you will lose the 4 days of fastpasses that were moved to the Grand Floridian.

I wouldn't be so sure, based on what they told @crvetter It sounds like if you booked FPs using a window opened by a reservation, it won't matter when you cancel, you'll lose the FPs.

Im probably missing something, but if this is true, what would be the point of the “2 day grace period” to rebook at another on-site resort?

 

[SouthFayetteFan]

Im probably missing something, but if this is true, what would be the point of the “2 day grace period” to rebook at another on-site resort?

#FakeNews??


...too soon?

 

[tlmadden73]

Disney doesn’t do anything that costs them money unless it makes them money. Mark my words...This was done in anticipation of expanding the paid-for FP plan that is currently offered to CL guests. They didn’t do this because it was unfair or because people were booking but not using campsites, or making then canceling leading reservations. There’s money to be made by selling a FP advance booking advantage. But if people can bypass it for free by exploiting those loopholes, they won’t pay for it.

I could see that. I am frankly surprised they haven't done it sooner.

My hope is that maybe they just start tiering it based on your resort type (Deluxe = 90 days, Moderate 75 days, Value 60 days).

But ya .. Disney is leaving money on the table if they don't start selling the 90-day "bonus" time to any guest. People will gobble that up .. just how they are gobbling up the Early Morning Magic (which is essentially a way to pay to get 3+ specific fast passes).

 

[Iowamomof4]

Im probably missing something, but if this is true, what would be the point of the “2 day grace period” to rebook at another on-site resort?

I think the point is that you have to book a new reservation that covers the SAME period in ONE reservation.

 

[TheFloatingBear]

Im probably missing something, but if this is true, what would be the point of the “2 day grace period” to rebook at another on-site resort?

I think it would be like in the example above if you change the reservation to another resort altogether - like change the 8 day poly to an 8 day YC, you get the grace period? But if you split it, you lose the "new" part. But in some ways, it doesn't make sense to me that it would work that way, since either way, new resort or split, you're creating new reservations...

 

[TheFloatingBear]

Maybe. If the margin is higher, maybe that makes sense. But I don't know if that's the case

The margin may be getting quite a bit higher soon!

 

[jhoannam]

If the split stay situation, as we understand it today, is disruptive..................call Disney and let them know. The voice of the customer might be able to influence some wiggle room.

What’s the best number/email to voice our opinion and frustration?

 

[crvetter]

Im probably missing something, but if this is true, what would be the point of the “2 day grace period” to rebook at another on-site resort?

That is if you cancel the reservation. While dropping days to do a split stay is modifying the existing. They told me to change resorts I better add it to MDE quickly and needed to have the same dates. They didn’t confirm the 2 days they said I just better add it quickly if I did.

 

[cakebaker]

Disney doesn’t do anything that costs them money unless it makes them money. Mark my words...This was done in anticipation of expanding the paid-for FP plan that is currently offered to CL guests. They didn’t do this because it was unfair or because people were booking but not using campsites, or making then canceling leading reservations. There’s money to be made by selling a FP advance booking advantage. But if people can bypass it for free by exploiting those loopholes, they won’t pay for it.

I don’t think that this is costing them money from the get go. I always thought the argument that Disney was somehow making money off someone who booked a one night campsite, got free parking and 10 bands for free was ridiculous. They were losing money and having guests who wanted to stay on site and spend all their money at WDW, not be able to stay because there wasn’t availability. Does Disney care about guest satisfaction? Of course they do. Not because they love us, but because any business has to in order to be successful.

I don’t believe in getting up in arms over pure conjecture and the notion that Disney is going to a paid for FP is just that. There’s nothing in this fix to suggest that. They may indeed expand the ability to buy bonus Fp’s as they do for CL now, and in that case, I’m all for it. But they’re never going to a full pay to play. At least there’s not a single hint that would lead anyone to that conclusion.

 

[Gentry2004]

That's just crazy!

I will be shocked if this turns out to be true. The phone people are not always right.

 

[Gentry2004]

If this truly ends up being as far-reaching as rumored it will affect our Ideal trip a lot. Do I abandon a split stay (which I love)...or do I keep the split stay and then risk not getting the FPs I want to make my day successful. And we have often adjusted our trip by a day or 2 if flight costs come in lower or if work necessitates it or such...do I risk losing all of my FP over a 2 day change once I'm inside 60 days. So much stress added to what should be a happy trip.

I miss the days when this thread just discussed tasty garlic dressed shrimp I figured there was some teeth to this rumor but I NEVER could have fathomed it would be as restrictive as it's now rumored...

I agree. It’s their dumb fault we have to plan everything so far out anyway. I blame FP+! Bring back the paper.

 

[SouthFayetteFan]

...Mark my words...

The irony between this statement in your comment:
- Mark my words
and this statement in your signature:
(Opinions, suggestions and comments are based on my own experience and should not be regarded as the absolute and only possible outcome of any situation....Your mileage may (and probably will) vary....
is definitely not lost on me!

 

[anomamatt]

That is if you cancel the reservation. While dropping days to do a split stay is modifying the existing. They told me to change resorts I better add it to MDE quickly and needed to have the same dates. They didn’t confirm the 2 days they said I just better add it quickly if I did.

But this isn't consistent with your previous post:

Also they said if you went from an 8 night stay at Polynesian then switched to 4 nights at Polynesian followed by 4 nights at Grand Floridian after setting up your fastpasses you will lose the 4 days of fastpasses that were moved to the Grand Floridian.

I'm not putting this on you, but just pointing out the classic Disney "consistency" at work here.

 

[rteetz]

Is there an award for fastest moving thread?

That’s usually the D23 Expo announcement thread

Or an opening day event.

 

[Marionnette]

I don’t think that this is costing them money from the get go. I always thought the argument that Disney was somehow making money off someone who booked a one night campsite, got free parking and 10 bands for free. They were losing money and having guests who wanted to stay on site and spend all their money at WDW, not be able to stay because there wasn’t availability. Does Disney care about guest satisfaction? Of course they do. Not because they love us, but because any business has to in order to be successful.

I don’t believe in getting up in arms over pure conjecture and the notion that Disney is going to a paid for FP is just that. There’s nothing in this fix to suggest that. They may indeed expand the ability to buy bonus Fp’s as they do for CL now, and in that case, I’m all for it. But they’re never going to a full pay to play. At least there’s not a single hint that would lead anyone to that conclusion.

Software development costs money. Blind testing costs money. The time that CMs will now be spending on the phone explaining to guests why they can’t book 60+10 FPs , when their first half of a split stay ends on 60+5, costs money. Call center time spent dealing with a guest who moved their stay back by a day or two and lost all my of their FPs is going to cost $ AND customer satisfaction.

I’m not getting up in arms over paid-for FP advantages. I just see the direction that Disney has taken when it comes to enhancing customer experiences.

Winter is coming.

 

[BridgetBordeaux]

That’s usually the D23 Expo announcement thread

Or an opening day event.

That credit card thread over on the Budget board moves pretty fast!