Disney to cancel FPs if room is cancelled

[jlundeen]

Wow. They must be associating each FP with the resort reservation number that it was booked under.

so assuming that's true, the way I change my mind about where and when to stay (adding or removing days, changing onsite resorts, split stay, etc, etc) will probably see all my early morning 60th day fretting over just the perfect park plans go poof!

Somehow, it seems to me that an awful lot of legitimate changing can cause some very unhappy consequences....

 

[jhoannam]

Another thing, setting up my November split stay in about a month and half. So I'll be pleasantly surprised or sad come September.

Also they said if you went from an 8 night stay at Polynesian then switched to 4 nights at Polynesian followed by 4 nights at Grand Floridian after setting up your fastpasses you will lose the 4 days of fastpasses that were moved to the Grand Floridian.

That's just crazy!

 

[SouthFayetteFan]

If you cancel the onsite portion over 30 days out, my guess is you'd lose any that weren't length of stay. Under 30, I'd hope you get to keep them as anyone can book 30 days out.

I wouldn't be so sure, based on what they told @crvetter It sounds like if you booked FPs using a window opened by a reservation, it won't matter when you cancel, you'll lose the FPs.

Yeah - this doesn't appear to be about if your FPs are ok today. This seems to be about "is the reservation that opened your FP window still intact".

 

[marsh0013]

I mainly come at this from the dvc side of things, and so many waitlists are filled inside of 60 days. If they really are going to cancel fp if you make a change, that's a huge blow.

 

[crvetter]

I wouldn't be so sure, based on what they told @crvetter It sounds like if you booked FPs using a window opened by a reservation, it won't matter when you cancel, you'll lose the FPs.

This is correct I asked a bunch of questions to get the true impact. They seemed well versed in the changes today and said they were briefed how the system would work. If you adjust down your stay all FP outside the new stay would be gone no matter when canceled. This would occur even if you were to be setting up a cash split stay. I got to this answer because of setting up a split stay. They said if I set up a split stay after my FP are reserved I lose them for the new segment since I canceled the days on the original reservation.

 

[crvetter]

I mainly come at this from the dvc side of things, and so many waitlists are filled inside of 60 days. If they really are going to cancel fp if you make a change, that's a huge blow.

They told me (see my post https://www.disboards.com/threads/d...elled-confirmed.3732429/page-35#post-60294383) that DVC would be handled differently when I talked to Member Services. They said as long DVC stays are continuous we should get length of stay at WDW not just length of stay at a resort which is how the cash side is handling it.

I'll be interested to see if Member Services was correct but they did bring someone from My Disney Experience on to verify this.

 

[JenniferYoung44]

It's one way, I suppose. But it's throwing the baby out with the bath water.

A LOT of people are going to be upset by this... (and I mean people that have never conceived of using a loophole).

If by ALOT of people you mean pretty much every DVC owner plus non DVC that like split stay....yup. Total BS and just because a DVC/DVC stay is safe doesnt mean much because lots of DVC do split stays that are half DVC half cash due to limited points or limited availability. This would squash that. I just changed my 7 night stay in may from all CB to 2 days YC, 5 days CB. I will be changing that back if this doesnt prove to be a glitch.

 

[Iowamomof4]

So...
1. You have a 10-night reservation at AKL with a 10-day hopper ticket purchased separately and make your fastpass selections at 60 days out like usual.
2. Something comes up and you need to drop down to a moderate resort because you don't want to or can't afford to spend that much on a deluxe.
3. If you switch to a 10-night stay at POR, no problem.
4. If no moderate resort has a 10-night stay available for a single reservation and you have to do a split stay (even staying at the same resort but switching room category part-way through the trip), you will lose some of your fastpasses that you made at 60 days because of this.

Wow.

 

[Shroog]

This is correct I asked a bunch of questions to get the true impact. They seemed well versed in the changes today and said they were briefed how the system would work. If you adjust down your stay all FP outside the new stay would be gone no matter when canceled. This would occur even if you were to be setting up a cash split stay. I got to this answer because of setting up a split stay. They said if I set up a split stay after my FP are reserved I lose them for the new segment since I canceled the days on the original reservation.

But, is this still true for reservations made over a year ago, and FP's made 2 weeks ago, before all these changes?

 

[cakebaker]

Somehow, it seems to me that an awful lot of legitimate changing can cause some very unhappy consequences....

You can thank all those people who thought using loopholes and abusing the system was a great idea. I’ve railed about this for years. Eventually Disney was going to put a stop to it and a lot of people who are legitimate onsite guests would pay the price. Just like when they stopped the DS to park busses, one of many conveniences on site guests have lost due to off site guest abuse.

 

[SL6827]

I figured Disney would try to do something to curb the "leading"reservations because why would they want people who intend to stay for a shorter amount of time (like myself) the opportunity to gain the most desirable fast passes? I mean they could sell you those fast passes with a CL room, but if you can get them without that why wouldn't you. If you can get all the hard to get fast passes, why buy into DAH or EMM? This is the way of the future, and with visits to the parks in the future this is probably how we will have to adjust, to do hard ticket events.

 

[crvetter]

But, is this still true for reservations made over a year ago, and FP's made 2 weeks ago, before all these changes?

What they said is you switch your reservation and the window made to make those FP was due to the reservation then your FP will be effected.

So cases I covered
1) Split Stays - All reservations in a split stay will be treated exactly like the ADR where the FP reservations need to be made separate for each reservation and no longer to be continuous.
2) Shortening Reservation - If after the FP were made any dates that you have FP for that are not covered in the modified reservation would be canceled.
3) Creating Split Stay after FP - If you do this only the original reservation number would have FP maintained under the same rule as #2. The fact you covered the dates dropped into a new reservation would not save your fastpasses.

They told me this was always how the system was supposed to work and any effect we saw outside of this was an abuse of the system that Disney was missing or had not been catching.

However, Member Services and My Disney Experience, when contacted through them, said that for DVC members split stays and modifications would function exactly as they always have. So if you do a split stay you get continuous treatment. And any modifications wouldn't drop your fastpasses as long as you have the dates covered with a room.

 

[SL6827]

If this stays this way we will be better off ditching our DVC and just staying moderate with agency exclusive rates with a TA. I saved close to $225 plus on our tickets because I was able to buy them through a TA with a one night stay. Plus I saved a little on the room as well.

But for those who don't want to purchase their tickets through a TA or have an AP or sorts, it won't make much difference.

 

[crvetter]

If this stays this way we will be better off ditching our DVC and just staying moderate with agency exclusive rates with a TA. I saved close to $225 plus on our tickets because I was able to buy them through a TA with a one night stay. Plus I saved a little on the room as well.

They are claiming for DVC members split stays are registered as continuous. That is what Member Services told me. I would encourage you to contact them directly to verify but about 30-60 mins ago I was told this. They seemed well aware of why I was asking and brought My Disney Experience in the call.

 

[JenniferYoung44]

They are claiming for DVC members split stays are registered as continuous. That is what Member Services told me. I would encourage you to contact them directly to verify but about 30-60 mins ago I was told this. They seemed well aware of why I was asking and brought My Disney Experience in the call.

but what about a DVC stay with a cash stay attached to either end. Those would still be screwed.

 

[anomamatt]

They are claiming for DVC members split stays are registered as continuous. That is what Member Services told me. I would encourage you to contact them directly to verify but about 30-60 mins ago I was told this. They seemed well aware of why I was asking and brought My Disney Experience in the call.

I worry MS is wrong (wouldn't be the first time...). After all, the ADR system didn't recognize split DVC stays as continuous. So if they are now making the FP system work like the ADR system, I bet these changes will happen regardless of whether the stays are DVC or not.

 

[JETSDAD]

So another selling feature to DVC rentals can be the continuous stay aspect on making FP's for split stays.

 

[SL6827]

They are claiming for DVC members split stays are registered as continuous. That is what Member Services told me. I would encourage you to contact them directly to verify but about 30-60 mins ago I was told this. They seemed well aware of why I was asking and brought My Disney Experience in the call.

Well my stay at the end of March is a split between a cash reservation and a DVC reservation. But maybe they will work with people on this. Maybe they won't be screwing over people with legitimate split stays. Now I do admit, I did use a leading reservation to get my fast passes for my short trip, but I knew that it would mostly likely be the last time I could because I knew the loophole would be closed. And that is fine.

 

[JenniferYoung44]

And also what about when you have a cash stay booked and then your DVC waitlist comes through under 60 days (which happens all the time) so you ditch the cash stay for the DVC?? This change will devalue DVC is multiple ways.

 

[SL6827]

And also what about when you have a cash stay booked and then your DVC waitlist comes through under 60 days (which happens all the time) so you ditch the cash stay for the DVC?? This change will devalue DVC is multiple ways.

If they don't do something it very well could.