The Gondola system is made up of many different moving "lines". There are the "station" lines, and the "Main line". Notice the cars move at slower speeds when in the station than when they are on the main line. The station lines obviously move at much slower speeds for loading and unloading. There is also another seperate line in each station for the
ECV loading. The cars transition from the station lines to the main lines every time it enters and leaves a station. The problem happened when a car was moving from the station line to the main line.
This problem was NOT caused by the ECV loading station. This happened at a CLOSED station.
The cause of this was a power spike/failure. The Rivieria station lost power for a brief moment. That caused a car that was about to be loaded onto the main line to lose it's connection to the main line and stop moving. When the other cars on the Rivieria station line kept moving, that's what caused the crash. Once the first car stopped, 3 other cars kept moving and bumped the stopped car. Once the station attendant realized that this was happening, they pushed the emergency stop , which stopped the whole line. To be honest, the fail safe on the emergency system worked. The issue is Power and what happens when they have a spike or failure. Plane and simple: This was caused by a power spike issue, not in the construction or use of the system. I'm sure that this was an isolated incident. This system has been up and running now for 3 months.
In closing, I think that this incident opened up a few eyes @ Disney and Dopplemayr. They got to see a "real-world" problem and thought they had enough procedures in place to deal with it. This alerted them to the fact that it is NOT an easy thing to unload these cars while still in the air. The procedure they have in place to rescue people from the cars over the IG @ Epcot is just plain NUTS! A zip line? Really? Although they didn't have to USE the zip line, can you imagine being in one of those cars and they tell to Strap on a zip line? As far as the temp in the cars, like a previous poster said, they are lucky that this happened at night. There are many video's that show the temp in the car during the day between 85 and 90 degrees. In direct sunlight, the temps are even higher. This could be an issue with somebody with health problems if they become stuck in a non-moving car. This needs to be addressed by Disney and Dopplemayr.