Disney Phones Aren't working this morning!

[samnbilly]

still on hold-I Am Aggravated-over 20 minutes after getting cut off today 5 times

 

[Longsx3]

Hi Everyone I am still on hold too, 26 minutes and counting. I got discounted 4 times this morning plus 3 all signals are busy....I am calling from Germany and I thought that maybe that was the problem apparently not! I am hoping for an AP rate at POP but if not I will sticke with the SOG rate that I have at ASMu.

 

[airjoe]

Phone problems are due to call volume.

 

[Longsx3]

Wow I can't believe it I was on hold for an 1hr 15min when I decided to try the 1877 number from my other phone even though it isn't free from Germany. I got thru within 30 seconds. I was able to get the AP rate for the POP dec 17-23 for 3 rooms at 55 a night that is 11 dollars a night cheaper than ASMu With the SOG overflow rate. So I am saving 33 a night ! Plus we get to stay at POP. I can't wait this going to be a great trip before my Dh Deploys!

 

[DisneyFreaks]

Gosh, sorry to hear everyone is having such a horrid time getting through. I have a question...I know CRO opens at 7am but what time can you book until? Closing I mean? Maybe waiting later would be easier getting in?

 

[airjoe]

Phone lines are open 7:00 am to 11:00 pm.

 

[wanna-b-Tink]

Originally posted by Longsx3
Wow I can't believe it I was on hold for an 1hr 15min when I decided to try the 1877 number from my other phone even though it isn't free from Germany. I got thru within 30 seconds. I was able to get the AP rate for the POP dec 17-23 for 3 rooms at 55 a night that is 11 dollars a night cheaper than ASMu With the SOG overflow rate. So I am saving 33 a night ! Plus we get to stay at POP. I can't wait this going to be a great trip before my Dh Deploys!

yea! I bet it is frustrating having to call from overseas.

Thank you to your husband for working to keep my family safe here at home!

 

[verchad]

Went through the process like most - called - busy - called - disconnected - called - got through - disconnected - then finally got through after trying for about 30 minutes. My CM Virgil tried getting stuff for me. Had me on and off hold for some time, then came back and said, computers are down, could I call back in TWO HOURS! Yeah right. I hung up kept trying on three different lines. Eventually got a good CM ( Vida or Vada ) and changed from ASMovies preferred at regular rate ( no pref. rooms left by 7:30 Central time ) to ASMovies standard with BAT for our October stay. Saved us $385.

Scenario had I waited and called back after 2 hours like good old Virg said:

CM: Sorry there is nothing left for your dates.

Me: What, I missed out on the AP yesterday and now I missed out today. But Virgil said I could call back and everything would be okay.

CM: snicker, snicker, laughing, I'm sorry but thank you for calling WDW and have a magical day.

 

[Longsx3]

Originally posted by wanna-b-Tink
yea! I bet it is frustrating having to call from overseas.

Thank you to your husband for working to keep my family safe here at home!

Definitely frustrating but in the end it was just worth it because I got my dates


It is always nice for people to recognize our Military, my DH as well as all Airman, Soldiers, and Sailors work very hard serving and protecting their country.


Kelly

 

[PartyofSix]

I called the 877 number and the person picked up asap no hold nothing unfortunely no discount still on the WL for 10/8-10/11 I tried AP, BAS and BAT codes. BTW the BAS code is the code on disney world web page for those deep discounts listed under Fall S[ecials i have'nt seen anyone mention it yet. So try BAS too i could work for you and your dates.

 

[DisneyFreaks]

Originally posted by airjoe
Phone lines are open 7:00 am to 11:00 pm.

Thanks airjoe. I'm correct in thinking this is 7 days a week. {I hope.}

 

[airjoe]

Seven days a week, 365 days a year.

Think of me on Christmas.