So I booked my cruise directly through
Disney Cruise Line agent, and they had a deal for adding hotels and park tickets (which were a little cheaper than booking the same hotel nights and tickets through Disney World agent).
So I went ahead with that.
Few days later when I tried to add a dining plan and put a request early check in they said I have to call Disney World to do that since the Cruise agents can't do it. I called Disney World agent and they said they cannot access the info to do the change and to call the cruise agent again.
I've gone back and forth for over a week now with each
Disney Cruise saying it can only be done by Disney world agent, and Disney world agent saying it can only be done by Disney Cruise agent.
Finally the agent last night said why don't I just cancel my reservation with Disney cruise and re-book it with Disney world. Well not only did the AoA Little Mermaid prices go up but now they're not even available to book via Disney world for those dates.
It's frustrating how to parts of the same company can't figure out how to add dining plan and request a 2 pm check in without me having to cancel my reservation and risk not getting the room for those dates.
Anyone have a similar experience, or anyone have any tips (without having me to cancel what I've already booked)?