In the past, we had good dinners at Storytellers. We always went on a weekend night when they had the buffet and it was always a pleasant experience.
In March 2009, when we went there, it was on a weeknight and they had no buffet, so we had to order from the menu. It was not a busy night, with many empty tables and some waitstaff with very little to do (mostly hanging with each other and chatting). We had the worst food and the worst service.
Worst food example: My fish was overdone on the outside, tasted "fishy" and was raw on the inside. Everyone's meal (our group of 7 family members) was mediocre, the food just tasted "off". You would expect decent to spectacular for the prices we paid.
Worst service example: Our waiter lied about our daughter's ravioli dish, was surly and rude when we called him on it, took away my meal and never gave me back a meal, disappeared on us all night, and no-one was available to hand us our bill, when we got so fed up with the lack of service and just gave up on the place.
There's more, but I'll stop here, because I don't want to rehash the negative experience. But you get my drift. We'll never go back to Storytellers.