Disney Genie Is Now Live Post Your Hints and Tips

[mommabo]

This has always been the case. If the line builds to the outdoor queue then using FP and now LL was worth it.

What I am noticing more than anything is that LL and ILL at this point does not seem to make Stand By lines all that much longer.
Before with free Fastpass/MaxPass, this wasn't the case as more people were using the service. Not as much when you are asking people to pay.

So far, I’d agree with you regarding not making standby lines worse. Yesterday at DCA, we virtually walked on all 5 rides we used LL. They basically stopped standby and let us right on then resumed everyone else. There weren’t very many people using LL so little effect on standby. Of course that will change as more people buy Genie+, but the 64K question is will standby go back to before times? Hard to say for certain since back then both MaxPass and free FP woukd have resulted in a higher number of people in FP lines and it remains to be seen what the Genie+ numbers will look like.

If I was a betting woman, I’d say let’s not hold our breath. People may not like the no free option and may gripe about the cost (and it will go up), but I anticipate if they’ve made the decision to visit the parks, they will fork over the money. The notable exception likely to be locals who visit frequently. While those numbers are sizable, I think the less frequent visitors still make up a big enough chunk of people who will pay for the convenience of LL and it will negatively affect standby. This will feed on the perceived need for Genie+ thus fueling more purchases.

 

[Wedgeout]

I think standby will not be as bad as before. At least not for a little while as genie+ and extra lightning start to feel like the new normal. It still all comes down to the trip budget of each guest. Feel all want it but all can’t afford it. This genie+ type system is currently not available with any of the Annual Passes (Keys) like before. Plus guests loved free fastpasses and grabbed those until the kiosks ran out. Buying into Genie+ is better at Disneyland because of all the photos you can get. That alone should spark more interest.

 

[bcassidy]

I’ll post if they ever respond in the support chat that I started yesterday at 7:30 AM!

Well, after over 48 hours, support got back to the chat and here was their response: "It should be working. I will go ahead an send in a ticket to our IT team to look in to this. Please check back later to try again."

 

[MissouriTink]

At 1045 Rise showing 60 minute wait. Doubt it is that long.

I got in line for Rise at 11:00 this morning and it had a posted wait time of 60 minutes. 2-1/2 HOURS later I finally made it to the pre-show.

 

[JC1984]

I got in line for Rise at 11:00 this morning and it had a posted wait time of 60 minutes. 2-1/2 HOURS later I finally made it to the pre-show.

Yikes did it go down?

 

[Rich M]

I got in line for Rise at 11:00 this morning and it had a posted wait time of 60 minutes. 2-1/2 HOURS later I finally made it to the pre-show.

This is why I will pay the $20 if I want to go on.

 

[SOCALMouseMommy]

I got in line for Rise at 11:00 this morning and it had a posted wait time of 60 minutes. 2-1/2 HOURS later I finally made it to the pre-show.

That’s too bad. It must have gone down.

 

[MissouriTink]

Yikes did it go down?

I don’t think so. I never noticed it saying that it was down on the app (it had been down earlier in the morning though) and the line was moving for the most part. It was just moving very slowly. The end of the line started at the entrance to the ride then went all the way down to Hungry Bear and then wrapped back around again. There were a few brief moments when it stopped moving but not for very long. There was a huge line of people in the Lightning Lane though so I think that was the problem.

 

[MissouriTink]

This is why I will pay the $20 if I want to go on.

I would definitely do this next time.

 

[MonocularVision]

I am starting to feel more hopeful about G+. With these changes:

• One use per ride, per day
• No free option
• No Magic Key add-on

You can get the following benefits:

• Closer return times
• Less impact on Standby

Because you have far fewer folks using it. It really caters to the folks who are making a more rare trip and want to hit everything in a short amount of time.

Of course, this is still very early. We will see how this fares during the week of Christmas/NYE.

 

[Wedgeout]

If you observe the ROTR line headed in any way towards the railroad bridge and critter country and back keep walking. Wait until later.

 

[avalon451]

If you observe the ROTR line headed in any way towards the railroad bridge and critter country and back keep walking. Wait until later.

I was there a week ago, and the line STARTED just past Ronto Roasters (with the accompanying guy holding the sign “Line for Rise of the Resistance starts here” went all the way through the entrance, looped ALL the way down to Hungry Bear and back. I stood in it. (With a blue milk and crossword puzzles on my phone). I was into Rey’s ready room 50 minutes later and off by 65 minutes. The line had been posted on the app as 90 minutes.

 

[SOCALMouseMommy]

I don’t think so. I never noticed it saying that it was down on the app (it had been down earlier in the morning though) and the line was moving for the most part. It was just moving very slowly. The end of the line started at the entrance to the ride then went all the way down to Hungry Bear and then wrapped back around again. There were a few brief moments when it stopped moving but not for very long. There was a huge line of people in the Lightning Lane though so I think that was the problem.

Sounds like a case of a inaccurate wait time listed. When I rode on Wednesday and the wait time said 55 minutes the end of the line was inside the line entrance point (not spilling out and wrapping to Hungry Bear). That day we got to the Rey preshow in 17 minutes.

 

[mommabo]

Because you have far fewer folks using it. It really caters to the folks who are making a more rare trip and want to hit everything in a short amount of time.

Of course, this is still very early. We will see how this fares during the week of Christmas/NYE.

I agree or does seem aimed more at the less frequent visitors which I tend to agree with. Those of us on the boards and locals who know all the ins and outs have been at an advantage for years. I have overheard more than a few conversations from first time visitors overwhelmed by the masses and underwhelmed with their experiences. Having said that, it may be aimed at a more positive experience, but it certainly is starting out very confusing. As a semi-frequent visitor and one who learned all types of systems across both WDW & DL, so far this is very clunky and not at all intuitive. Now I admit I’m getting older and my adult children tease me regarding my lack of tech-savviness. But when it comes to Disney, it make a bit longer than it used to, but I learn it eventually and usually end up with an A in the class. Less frequent visitors probably will give up long before then.

 

[dieumeye]

I am starting to feel more hopeful about G+. With these changes:

• One use per ride, per day
• No free option
• No Magic Key add-on

You can get the following benefits:

• Closer return times
• Less impact on Standby

Because you have far fewer folks using it. It really caters to the folks who are making a more rare trip and want to hit everything in a short amount of time.

Of course, this is still very early. We will see how this fares during the week of Christmas/NYE.

My guess is that it will be like a lot of things at Disney when they were new (MaxPass, Mobile Order): It’ll be awesome in the beginning because not many people use it, but down the line when it becomes common, “too many” will use it and the advantage of quick access will start to disappear.

 

[MonocularVision]

My guess is that it will be like a lot of things at Disney when they were new (MaxPass, Mobile Order): It’ll be awesome in the beginning because not many people use it, but down the line when it becomes common, “too many” will use it and the advantage of quick access will start to disappear.

I think it they keep the current limitations in place, it should retain its value. I get the feeling that Disney will ruin it though by offering it as a MK add-on.

 

[Wedgeout]

I think it they keep the current limitations in place, it should retain its value. I get the feeling that Disney will ruin it though by offering it as a MK add-on.

I would just like the photopass part back on my Key.

 

[dieumeye]

I think it they keep the current limitations in place, it should retain its value. I get the feeling that Disney will ruin it though by offering it as a MK add-on.

You just know there’s a memo somewhere with “GenieMAX” written on it!!

 

[JC1984]

I posted this in another thread. A MUST WATCH

 

[DonnerB]

Here today and comparing to our visit 11/27, I DO notice a negative impact on standby lines (and posted wait accuracy). Especially in DCA, the standby lines are crawling. The lines look and are physically shorter than they were two weeks ago, but they are not moving nearly as well. My waits on this side have all been 15-30 minutes longer than the posted wait. Still not enough to make me fork over $20 unless I’m with people who aren’t Magic Key holders and don’t visit regularly…