Disney converting hotel rooms into 'princess,' 'health' suites

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http://www.orlandosentinel.com/busi...y-princess-hotel-rooms-20110425,0,89771.story

By Jason Garcia, Orlando Sentinel
11:59 p.m. EDT, April 25, 2011

Walt Disney World is converting some of its 25,000 hotel rooms into moderately priced, princess-themed rooms and high-end, "health-and-wellness" suites, in a bid to carve out new niches from within its existing hotels.

The overhauls are part of a directive across the Walt Disney Co.'s theme-park division to develop more specialty hotel rooms that appeal to targeted demographics. The initiative includes the company's first new hotel in Orlando in nearly a decade: Disney's Art of Animation Resort, in which more than half of the roughly 2,000 hotel rooms will be basic suites aimed at budget-conscious families.

"We are really putting significant focus and intensity and resources into driving that strategy," said Mark Rucker, vice president of lodging for Walt Disney Parks and Resorts.

The emphasis on niche hotel rooms comes as Disney seeks ways to lure new visitors to its U.S. theme parks. Disney World and Disneyland in Anaheim, Calif., draw close to 70 million people a year combined, but experts say they could struggle to grow further unless they are able to tap into new pockets of travelers.

Disney also expects the specialty rooms to deliver higher nightly rates than conventional hotel rooms by attracting vacationers willing to pay a premium for select amenities — be it a Princess-and-the-Frog-themed headboard or an in-room yoga session.

"The more segmented you can become, the more you can match the segmentation of consumer demand," said Bill Carroll, a senior lecturer at Cornell University's School of Hotel Administration. "That gives you the opportunity to price differentially."

With the new hotel rooms, Disney is, perhaps not surprisingly, placing its biggest bet on the company's well-known lineup of princesses.

Disney says it plans to transform about a quarter of the 2,000 rooms in the "Riverside" section of Disney's Port Orleans Resort into "Royal Rooms." Billed as rooms that the princesses themselves have stayed in during vacations, they will include many nods to the animated heroines, from bathroom faucets in the shape of Aladdin's genie lamp to the footstool that came to life as a dog in Beauty in the Beast.

It's a concept Disney has dubbed "storybook" hotel rooms — rooms that are more lavishly themed than conventional hotel rooms and are devoted to key company franchises. The company previously converted a wing of rooms in Disney's Caribbean Beach Resort to a pirates theme, and those have proven so popular that the resort has been able to charge a $30-a-night premium for them.

Disney says the 512 Royal Rooms will open to guests in February or March of next year. They will debut the same year that Disney World begins opening a multiyear expansion of the Magic Kingdom's Fantasyland section, in which central additions will be based on The Little Mermaid, Beauty and the Beast, and Snow White and the Seven Dwarves — all princess movies.

In addition, Disney is banking on the princess makeover to ensure that travelers remain willing to pay a premium to stay at Port Orleans, which, like Caribbean Beach, is priced as a "moderate" resort, Disney's middle tier. Those rooms will be among the most vulnerable to losing business to the new Art of Animation Resort, a lower-priced, "value" hotel. Art of Animation, which will have 1,120 family suites and 864 regular rooms, will open in phases beginning in May 2012.

In another move designed to prevent trading down, Disney says it is also replacing the full-sized beds that had been standard in all Port Orleans rooms with queen-sized beds. Disney's deluxe hotels — its most expensive category — already have queen beds.

"We really wanted to focus on our moderate product," Rucker said.

Rucker said Disney is also developing new plans for the suites in its deluxe hotels — beginning with 23 in Disney's Contemporary Resort that will be refurbished to attract health-conscious travelers. Disney says it will convert the entire 14th floor of that hotel to a health-and-wellness theme, complete with a private yoga studio, custom-designed menus, and concierge services.

The rooms themselves will be outfitted with amenities such as bamboo floors, low-allergen pillows and mattresses, exercise equipment and massage tables. Disney says it expects the suites to open by November.

Some experts think those rooms may prove a tricky sell, even for Disney.

"For them to carve out any inventory and specialize in those kind of rooms, I'm not sure they're going to see a lot of returns," said Scott Smith, a lodging instructor in the University of Central Florida's Rosen College of Hospitality Management. "It seems to me that it's such a small, niche market, whereas families going to Disney who like princesses or pirates are huge."

Disney says it views the Contemporary suites as a pilot program. "This is a test for us," Rucker said.

Disney officials would not say how much they are spending on the specialty rooms. Rucker said only that it is "quite a substantial amount above and beyond" what the company spends on its routine refurbishment programs. Disney hotels typically undergo "soft" renovations — in which bedding, curtains and other fabrics are replaced — every six years, and "hard" renovations — replacing fixtures and such — every 12 years.

jrgarcia@tribune.com or 407-420-5414
 
I thought of you when I read that article. I'm guessing the non-suite club level rooms will remain the same as always at CR and only the suites are getting the makeover? Won't that be odd if a guest books a suite and the adjoining standard room together and the decor is totally different? I would think they should just do all the rooms on the 14th floor the same, since there are so few standard rooms up there.

I think the makeover for POR sounds great. I'm guessing it will mostly encompass the Mansions area and not AB. I'm all for anything that makes a value or moderate room feel more like a resort than the average hotel.
 
The Princess ones will likely do well. Tons of people will want a Princess room for their little Princess. :) Not me, which is great. Love it when the more expensive rooms are the ones I don't want, anyway.

I don't really "get" the health ones. What makes them more healthy than regular rooms? Do they all have massage tables in them? What are the hours that people will come to the room and do the massage?

I work out several times a week, but never do on vacation. I don't really need an elliptical in my room.
 
I'm surpised they are converting the 14th fl of the CR. This is where the large suites are. Lot's of celeb's, etc. stay here.
 

it is surprising that it took this long to add Princess (or Girly) special rooms since the addition of the Pirate rooms. I agree with the previous poster, though: the Health rooms are somewhat baffling to me. If it wanted a pricey Spa vacation, I would go to Canyon Ranch, a spa resort. I wouldn't go to the Contemporary...:confused3
 
They'd do better to make the Deluxe hotels ture Deluxe hotels then to try a silly gimick!

I like that they're converting the beds to queens at POR but don't like that they're going to charge more for the princess theme. The moderate hotels are already more expensive then they should be (talking rack rate here).
 
/
I love the upcoming rooms at POR! I'm sad though because the resort is a hidden gem in my mind, and for sure it will become much more popular and busy. Still hoping they will accomodate 5, as it's the only non-deluxe resort that does besides the cabins at Fort Wilderness.

The wellness rooms must appeal to someone~ Disney did their research I'm sure. I do remember getting a couple of surveys that asked in depth specifically about this topic. I had no interest personally, but obviously some did for them to spend the money to convert the rooms. I'm sure there will be people who will love it.

A lot going on next year!
 
Ok, so 1/4 of the Mansions, that means 1 whole building, so anyone care to venture a guess as to which building it will be. It will likely be the least desireable mansion building, to help draw attention to it. That theory worked well at CBR, they took the furthest set of buildings (South Trinidad) and made it into a money mogul with the Pirate Theme. So which mansion building is likely to be the least requested? Probably not Parterre Place as that is the 1st one they are beginning work on (and according to papers filed that should begin any day now), and they are giving a deadline for the Princess Rooms for the openning of Fantasyland which is in 2012. I am really curious.
 
I love the upcoming rooms at POR! . . . Still hoping they will accomodate 5, as it's the only non-deluxe resort that does besides the cabins at Fort Wilderness.

1) The internal rumor is the elimination of 5-people rooms at POR.
2) Since they have family suites at AoA, they can charge more for POR rooms.
3) Especially for the princess rooms.
 
We will definitely stay in both types of new room. My girls will love the Princess rooms so I'm sure we will stay there at least one night and the new "health" suites at the CR look beautiful. I only wish they were ready this summer so that we could stay in them sooner!
It's way past time that they renovated the suites at the CR. They looked like a set decorator from Miami Vice did them in the 80s and Disney never changed them (I know that isn't true but it's how they looked to me). Those rooms also had thick layers of paint over chipped walls and always reminded me of the phrase "lipstick on a pig" so they were not our favorite rooms. Can't wait to book a health suite for next summer!
 
I'm just kind of heartbroken that the Princess rooms are going to be a reality and not the Haunted Mansion ones:sad2: Those would have been so much cooler.
 
Will be interesting to see just how well the new room concepts work once the actual bookings begin.

I think the idea of the princess rooms will probally do well, I wish I had a daughter or granddaugher so I could stay in one of the princess rooms:rotfl:

Not sure how I feel about the 14th floor health suites in CR, Disney is a vacation spot where I like to head to and enjoy the expierence of having good food , splurgeing eating things I might not normally eat, I do not think of it as a place to restrict myself I want to indulge and throw caution to the wind for one week a year.
 
CR Fan, I thought of you when I saw this! What do you think? I kind of like the idea, even though I would probably never stay there.

I will say that my in-laws are very into this sort of thing. The last time they came with us to Disney, they were very gracious but it was NOT their thing. I wonder if this sort of perk would be appealing to them? They do these sort of "spa" vacations and like most parents, want to take their kids to WDW even though it doesn't really do much for them personally, so in theory they could combine the two.
 
oh good, more princess stuff :sad2:

This.:rolleyes1
I mean I suppose that we have the Pirate rooms for boys. But they're at CBR. And I don't like CBR or want to stay there. And I *do* like POR so I would have been much happier to see neutral themed rooms here like the Haunted Mansion ones that were talked about.
Oh well. All the more reason to stay in AB and not pay extra for these rooms I suppose.
 
Thanks for the info!

If we go to WDW next year we were planning on staying at the new AoA resort...but now that they are going to have princess rooms we may have to re-think that!

As the mom of two princess:princess: I am really excited about the new rooms at POR :yay: and my girls will be in :cloud9:
 
I was planning on staying at A of Animation next year, but the princess rooms have totally changed my mind.
 

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