Discovery Cove- just got email with discounts!

[zilp]

I just bought our 2014 tickets . I paid $219 pp for the dolphin swim and $149 for regular park tickets. So excited!! Not sure if there is a special code, the email just linked to the booking page and prices were reflected on the calendar.

Here is the fine print:

Packages are available with and without Dolphin Swim Experience. Valid for Discovery Cove reservations in 2014. Dates subject to availability. Blackout dates apply March 17 - April 21, June 1 - August 31. Restrictions apply. Not valid on previously booked reservations or in combination with other offers. Must book Discovery Cove reservation by December 25, 2013, valid for visits in 2014. *14-day unlimited ticket to SeaWorld® Orlando and Aquatica, SeaWorld's Waterpark" valid on visits surrounding your Discovery Cove day. Offer valid for US residents.


ETA, SeaVenture was an additional $49 pp

 

[Wish I lived in Fl]

I just bought our 2014 tickets . I paid $219 pp for the dolphin swim and $149 for regular park tickets. So excited!! Not sure if there is a special code, the email just linked to the booking page and prices were reflected on the calendar.

Here is the fine print:

Packages are available with and without Dolphin Swim Experience. Valid for Discovery Cove reservations in 2014. Dates subject to availability. Blackout dates apply March 17 - April 21, June 1 - August 31. Restrictions apply. Not valid on previously booked reservations or in combination with other offers. Must book Discovery Cove reservation by December 25, 2013, valid for visits in 2014. *14-day unlimited ticket to SeaWorld® Orlando and Aquatica, SeaWorld's Waterpark" valid on visits surrounding your Discovery Cove day. Offer valid for US residents.


ETA, SeaVenture was an additional $49 pp

Thank you for posting.
We are going Presidents week and discount is showing up Friday and Saturday but prices higher the rest of the week.

 

[Gina-Gina-Bo-Bina]

OH FOR THE LOVE OF PETE!!!!!! (and yes....I'm yelling...but geez Louise!)

Why is SeaWorld excluding everyone but US residents from their park sales?!?!?!

This could have potentially saved me $160 plus tax.

 

[Gina-Gina-Bo-Bina]

zilp.....I just sent you a PM .

 

[zilp]

Thank you for posting.
We are going Presidents week and discount is showing up Friday and Saturday but prices higher the rest of the week.

OH FOR THE LOVE OF PETE!!!!!! (and yes....I'm yelling...but geez Louise!)

Why is SeaWorld excluding everyone but US residents from their park sales?!?!?!

This could have potentially saved me $160 plus tax.

Maybe it's worth a call? That really stinks, sorry Gina

 

[Gina-Gina-Bo-Bina]

Maybe it's worth a call? That really stinks, sorry Gina

Thanks zilp. I did give their customer service department a call tonight, and no luck . Canadians excluded. Again.

I intend to send my (constructive) thoughts off to SeaWorld Parks & Recreation later tonight. I am just one voice, but hey. I think they need to know how international visitors feel about their promotion policies lately.

 

[zilp]

Thanks zilp. I did give their customer service department a call tonight, and no luck . Canadians excluded. Again.

I intend to send my (constructive) thoughts off to SeaWorld Parks & Recreation later tonight. I am just one voice, but hey. I think they need to know how international visitors feel about their promotion policies lately.

I think it's a good idea to write and complain. If it was me I would probably do the same. You should mention that you are a prolific poster on the DisBoards and a huge fan of SW and their parks. You certainly helped me when I was planning my SW/BG trip last year. I am sure you have helped a lot of other posters plan their visits to their parks- they should be thanking you!! Good luck Gina

 

[twentyco]

How do you get signed up to receive this email? I am planning to go to Discovery Cove next year and would love to take advantage of this deal. Any help would be appreciated --- thank you!

 

[zilp]

How do you get signed up to receive this email? I am planning to go to Discovery Cove next year and would love to take advantage of this deal. Any help would be appreciated --- thank you!

Go to discoverycove.com and look up near the top of the page, click on "email sign up".

 

[Gina-Gina-Bo-Bina]

I think it's a good idea to write and complain. If it was me I would probably do the same. You should mention that you are a prolific poster on the DisBoards and a huge fan of SW and their parks. You certainly helped me when I was planning my SW/BG trip last year. I am sure you have helped a lot of other posters plan their visits to their parks- they should be thanking you!! Good luck Gina

Well, I sent them off a little note summarizing my thoughts....in a constructive way, I promise . I think consumer feedback is a valuable tool for any business, so I tried to provide them with constructive criticism on their recent promotion exclusions. Something tells me it may all fall on deaf ears but at least I can say I tried. I will keep ya'll posted if they happen to reply with anything other than a canned "thank you for your feedback".

 

[Gina-Gina-Bo-Bina]

Oh....and for zilp (or anyone else who got the email and can get the link to actually show discounted prices)........would you be able to tell me what August 25th, 2014 is showing as a rate for the dolphin swim? Just wondering if its blacked out or if the discount applies. (I am currently booked at $259 pp)

Thanks a bunch . I just want to torture myself with what might have been .

 

[wdwnomad]

It is excluded. Price is coming up as $259 pp for August 25.

I was hoping for August dates too but was disappointed.

 

[greenclan67]

I am also CDN and have booked this same deal the last two years via an email. I knew that these emails usually come out around the 15th of Nov. I haven't gotten one yet. I wouldn't be surprised if we still got an email. Gina now you can understand my frustrations I was having being Cdns with SW parks!!!

 

[Gina-Gina-Bo-Bina]

It is excluded. Price is coming up as $259 pp for August 25.

I was hoping for August dates too but was disappointed.

Well, that stinks for both of us then. Thank you for checking for me . (And I just read zilp's original email, and saw that the entire summer from June 1 to August 31st is considered a black-out period. Holy moly!)

I am also CDN and have booked this same deal the last two years via an email. I knew that these emails usually come out around the 15th of Nov. I haven't gotten one yet. I wouldn't be surprised if we still got an email. Gina now you can understand my frustrations I was having being Cdns with SW parks!!!

You are more optimistic than I am, my dear!! I am betting that we won't see a similar offer, if the $50 SeaWorld weekday ticket is any indication (we were fully excluded from that promo, too). Not that it will make any difference for this coming vacation....we still have our DC tickets purchased, and we'll still be going (despite their crappy business practices these days, we still love the SW parks) but Universal is looking mighty appealing for 2015.

 

[greenclan67]

Yes Gina, I tend to be an optimist. You are probably right. They email the last few years has been in an Xmas theme. We have always booked our DC day through it. Like you, we already have our tickets bought and paid for. I have sent an email to customer services as well. Not happy with their business practice as of late. 27 in my March Break group last year, teachers we travelled together and we all booked through this email special last year. All cdns. Too bad. Univversal it will be for us as well.

 

[Gina-Gina-Bo-Bina]

Responses from:

Discovery Cove:

Dear B Family,

Thank you for contacting Discovery Cove. We appreciate hearing from our guests, especially when they suggest ways in which we may improve the services we offer.

At SeaWorld Parks & Entertainment, we strive to provide our guests with quality entertainment, enriching education, and outstanding world-class service. We take great pride in how our guests are treated, and how they perceive our park.

Your comments were forwarded to our Management and Marketing Teams so they can share your concerns with our staff. Your feedback is valuable to us, offering us the opportunity to improve our services, and correct potential problem areas.

I apologize that the current promotion you are interested in booking is not available to you. Our Promotions team works very hard to provide various promotions for all guests from around the world. Unfortunately not all promotions can be made available for all guests. Different geographical regions may receive different offers based on many factors including time of year, park availability and various vacation seasons from different regions.

At this time the current promotion is valid for U.S. residents only. However, we recommend checking periodically online at our website www.discoverycove.com, or you may find us at www.facebook.com or www.twitter.com, to keep up to date with any new promotions or special booking offers.

I hope this information was helpful and do apologize for any inconvenience you have encountered. Please do not hesitate to contact us if we can be of further assistance.

And from SeaWorld:

Dear Mrs. B,

Thank you for contacting us at SeaWorld Parks & Entertainment®. We appreciate your questions as they are valuable in helping us improve the high level of service that we strive to provide for our guests.

When we offer our promotions, they are at times designed to target a certain market. We offer many items that are available only to Florida residents, offers that are exclusive to residents of the US and Puerto Rico, offers exclusive to Canadians, offers exclusive to our International Guests and items available only through a travel agent in a particular area. It is never our intention to insult a particular demographic area when excluding them from any one offer and I apologize for any inconvenience our current promotion has caused.

Nevertheless, your concerns and suggestions about our special promotional offers were shared with the Senior Marketing Management Team for future consideration.

Thank you again for taking the time to contact us. We do hope to see you at the park soon!

 

[Fellowship9798]

I'm Canadian and was holding out hope for this special as well for our March trip, but even if we were American our dates are excluded.

There is currently an American Express deal that extends into January. Maybe if I wait a bit longer that may push into March or beyond?

 

[Gina-Gina-Bo-Bina]

I'm Canadian and was holding out hope for this special as well for our March trip, but even if we were American our dates are excluded.

There is currently an American Express deal that extends into January. Maybe if I wait a bit longer that may push into March or beyond?

I will be waiting and watching (and hoping!) right along with you .

 

[wrmiller13]

Gina, what about an american express discount? we are going in less than a month and my "father in law" called and got the am ex deal for us...it did save us a significant amount. We got the resort day (not dolphin swim) for 159 dollars and we were allowed to use it on X-mas day. I don't know if the am-ex deal is limited to the US only... just an idea

 

[Gina-Gina-Bo-Bina]

Gina, what about an american express discount? we are going in less than a month and my "father in law" called and got the am ex deal for us...it did save us a significant amount. We got the resort day (not dolphin swim) for 159 dollars and we were allowed to use it on X-mas day. I don't know if the am-ex deal is limited to the US only... just an idea

Unfortunately, while it appears it is open to Canadian residents, it does not work for my dates (the offer expires January 31st. and we are going in August ). But for any other Canucks out there who might be visiting before the end of January and who also have an Amex card, it might be worth posting the link once again:

http://discoverycove.com/CP/?page=American Express

Hopefully there will be another Amex offer released which encompasses more of 2014 .