disabilities assistance Abuse

[Disneylvr]

Just sayin, I’ve seen plenty of “das” families waiting in long lines for another ride while awaiting a das return time, waiting in long food lines, waiting over an hour for shows, etc. So they’re essentially treating the program like a FP program snd they obviously have the ability to wait in line.

You follow and monitor “das families” while you are in the parks?

 

[DisneyOma]

Most often it is about the structure of the queue. My DS has become very patient in lines but it is the structure of the line and our proximity to other guests that create the issue. If it is a primarily outdoor queue where sound isn't trapped or a large indoor line with no switchbacks he does okay. But if we are always smack up against other guests in a situation where you are sardines like BTMR or Frozen or FOP, and it is difficult to escape - then he can't be trapped that long. It's not he can't wait time wise, it's he can't handle the environment - and that is what DAS is for.

BTMR - I almost didn't make it onto BTMR this past trip, even using the DAS because the part where you go down into the "bowels" of the mine, where the walls are high and you are in two lines, makes me incredibly anxious. I even hate how you can look down from above and see that part of the queue so I try not to look. I think that's the worst queue in WDW for me after Peter Pan's Flight.

 

[Ember]

Right. I think everyone acknowledges that every system will have some abuse. I just don’t think it’s that much compared to the people with a legitimate need. So then you have to weigh any extra security measures, and is it more likely to hurt people legitimately using the system. If the abuse is not rampant, then it doesn’t make sense to add measures that will create more harm than good.

I agree - at the current time. When Disney puts the ability to pre-book attractions in place… that will be a different story. Whatever screening method they use, I really hope it’s up to the task of managing the people who will try to “hack” the system.

I’m with the previous poster. The huge number of people who happily lie about their child being younger than they are to save the price of a ticket (who totally don’t view this as stealing in any way), are the same people who will gleefully lie for a chance to use this system.

I am all for the pre-registration call. That’s a great idea. I think the pre-booking 2x attractions/day is a terrible idea that will absolutely end in masses of people lying for access.

 

[OurBigTrip]

I agree - at the current time. When Disney puts the ability to pre-book attractions in place… that will be a different story. Whatever screening method they use, I really hope it’s up to the task of managing the people who will try to “hack” the system.

I’m with the previous poster. The huge number of people who happily lie about their child being younger than they are to save the price of a ticket (who totally don’t view this as stealing in any way), are the same people who will gleefully lie for a chance to use this system.

I am all for the pre-registration call. That’s a great idea. I think the pre-booking 2x attractions/day is a terrible idea that will absolutely end in masses of people lying for access.

Yep. Pre-registration is awesome, two preselected rides not so much.
And the pre-registration will be pretty meaningless unless they track those who are rejected for DAS before and then reject them if they try again in person as well.

 

[DisneyOma]

Yep. Pre-registration is awesome, two preselected rides not so much.
And the pre-registration will be pretty meaningless unless they track those who are rejected for DAS before and then reject them if they try again in person as well.

What if the situation for those people change? What if the first request is denied because an ECV or wheelchair works better, but then something else comes up?

 

[OurBigTrip]

What if the situation for those people change? What if the first request is denied because an ECV or wheelchair works better, but then something else comes up?

If they come into the park and can’t make it work without a DAS, then they should do what people do now who are denied - go back and tell Guest Services that they tried without but it didn’t work.

 

[SueM in MN]

If they come into the park and can’t make it work without a DAS, then they should do what people do now who are denied - go back and tell Guest Services that they tried without but it didn’t work.

And, be ready to explain what they tried and what issues they had with it

 

[Lizgistix]

BTMR - I almost didn't make it onto BTMR this past trip, even using the DAS because the part where you go down into the "bowels" of the mine, where the walls are high and you are in two lines, makes me incredibly anxious.

Heck, I can only imagine. Would you be able to ask to use the wheelchair/ecv entrance instead? It loads at the exit outside and the line is usually very short.

 

[DisSurfer878]

They have accommodated a family of 8 with only two adults in the past. But a party of 20 would rarely be in the same ride vehicle, more like taking up 5-10 of them, so there's no real "together" except in the queue. What people can do is have the party members not using DAS get in the queue, and then the DAS party would be able to keep in contact and coordinate the return so that they could meetup at the front. If the SB queue is moving faster than the allotted time on the DAS, the family could step aside and wait for the rest if it was that important for them to ride together.

That sounds really easy on paper. The likelihood of it really working out that way though? Not so easy.

 

[tobikaye]

Just sayin, I’ve seen plenty of “das” families waiting in long lines for another ride while awaiting a das return time, waiting in long food lines, waiting over an hour for shows, etc. So they’re essentially treating the program like a FP program snd they obviously have the ability to wait in line.

I know you pretty much have had plenty of responses and you might just possible have wanted to , but seriously, you sound like the type of person that many of us fear will say something to us or the person we love about the need for a FP.

My sister is very good at waits, it is the environment of the wait that is an issue for her. Even with the DAS, there are some attractions she loves that she cannot do any longer because of the queue situation, even in the FP lane.

I know many in this board get a DAS for an issue I have though I have not yet needed the DAS. I have just been lucky that my bad flair ups have not happened during a trip. There may come a time when I will need to use a disability pass. Based on my flairs, I probably could still wait in some main queues, but not the longer queues where you cannot get out quickly or safely.

Please just remember that not all, as you say, “das families” are just using it for FP. I do know that there is abuse use of the DAS, but how do you know which are just because they can wait in a long line in some situations?

 

[OurBigTrip]

One thing that would be interesting to see would be how many times, if ever, does a DAS user get a return time for a long wait ride, say SDMT, then immediately go into the same standby queue, wait the one to two hours to ride, then immediately redeem their return time to ride again.

 

[CBMom01]

One thing that would be interesting to see would be how many times, if ever, does a DAS user get a return time for a long wait ride, say SDMT, then immediately go into the same standby queue, wait the one to two hours to ride, then immediately redeem their return time to ride again.

I had to read that twice to understand what you were asking.

I see that as a very unlikely scenario

 

[BadPinkTink]

One thing that would be interesting to see would be how many times, if ever, does a DAS user get a return time for a long wait ride, say SDMT, then immediately go into the same standby queue, wait the one to two hours to ride, then immediately redeem their return time to ride again.

I would say it happens more often than people realise, by the people who are gaming the system. I used to do something similar all the time, not with DAS but with single rider and the normal Fastpass. I would get a normal Fastpass for Radiator Springs Racers. Then about 20 minutes before the time window of the Fastpass I would do Single Rider, then use my Fastpass, then go back in Single Rider. I could do Radiator Springs Racers 3 times this way in the same time it would take people in the standby line to do the ride once.

If I worked out how to combine single rider and Fastpass, I'm sure that doing the same with DAS would be one of the hacks the not genuine people would also do. After all if they get a DAS without a genuine reason, then of course they are going to use it to get as much worth out of it as possible.

 

[CJN]

Oh, good grief. Using single rider line back-to-back with a FP doesn’t even come close to the level of gaming the system. And it doesn't have anything to do with DAS.

This thread seems to have devolved into an odd conversation - people worried about DAS being abused are seemingly shouting out to the world how to (supposedly) abuse DAS. And doing so before the new changes are even implemented. Let’s see how it works first.

 

[mamabunny]

Also, for those with fears about people potentially "gaming" the system, let's stop for a moment, and consider this:

Anyone who *geniunely* needs that DAS won't be running the standard queue if they have a DAS for that attraction, ever. The reason is simple - if you have a DAS for that ride or attraction, there's a reason you cannot utilize that queue. That's all the DAS is for - to help the Guest wait *outside* the standard queue environment. It's a virtual queue, a way to wait your turn like everyone else, just outside the ride or attraction queue.

Anyone who *does* pull that kind of nonsense (get a DAS return time, then line up to ride in the regular queue, and then use the DAS return time) should not be surprised if they are flagged in the system, and/or find out that the DAS has been cancelled by the use the standard queue when they tapped in with their Magic Band.

 

[DisneyOma]

Anyone who *does* pull that kind of nonsense (get a DAS return time, then line up to ride in the regular queue, and then use the DAS return time) should not be surprised if they are flagged in the system, and/or find out that the DAS has been cancelled by the use the standard queue when they tapped in with their Magic Band.

What 'tap in with magic band' are you talking about? When the DAS holder taps in for the return time? How would anyone know you were in the standby queue before that? Now that you have to pay for magic bands, many people aren't using them, from my experience. Most people ahead of us requesting a return time or tapping in had cards instead. If someone uses an RFID blocking wallet, like I do, then there's no way to know where the person has been. Or if an adult in the group carries the child's magic band around and goes in the queue it will look like the child is there too. I hope Disney has more common sense than thinking the tickets are a "catch and release" program for tracking where we are. How does that work when dad carries around the tickets for all 6 of the family in his wallet, but mom takes the little ones on Pooh while he goes in the queue for Space Mountain with the older kids? There are just too many variables for Disney to legally depend on tracking data from a removeable band or a ticket.

 

[OurBigTrip]

Also, for those with fears about people potentially "gaming" the system, let's stop for a moment, and consider this:

Anyone who *geniunely* needs that DAS won't be running the standard queue if they have a DAS for that attraction, ever. The reason is simple - if you have a DAS for that ride or attraction, there's a reason you cannot utilize that queue. That's all the DAS is for - to help the Guest wait *outside* the standard queue environment. It's a virtual queue, a way to wait your turn like everyone else, just outside the ride or attraction queue.

Anyone who *does* pull that kind of nonsense (get a DAS return time, then line up to ride in the regular queue, and then use the DAS return time) should not be surprised if they are flagged in the system, and/or find out that the DAS has been cancelled by the use the standard queue when they tapped in with their Magic Band.

That was my point - people who genuinely need a DAS aren’t going to do that, but anyone who is willing to lie to get one isn’t going to hesitate to abuse it once they have it.

 

[gap2368]

Heck, I can only imagine. Would you be able to ask to use the wheelchair/ecv entrance instead? It loads at the exit outside and the line is usually very short.

I use the handicap entrance for the very same resion

 

[shawthorne44]

The CM saw that they were getting ready to fight and promptly called for security to escort them out of the park.

Awesome! There needs to be more of that.

 

[DisSurfer878]

One thing that would be interesting to see would be how many times, if ever, does a DAS user get a return time for a long wait ride, say SDMT, then immediately go into the same standby queue, wait the one to two hours to ride, then immediately redeem their return time to ride again.

The ONLY time I have ever seen this happen was with the two teenaged children of a disabled adult. They got a return time with their mom, and then they got in line right behind us, sans their mother, then went again with her. I don't really count this as the same thing. And, yes, I'm sure the DAS was for their mom.