I have always booked on my own. This time I got my flights through Disney . I knew my prices since I had just gotten rotten flights changes through Spirit and had to cancel with them . I like that Disney insurance that we got covers our flights too. I will let you know tomorrow about their policies since I have to change my DS, 21, flight to a later date due to a mandatory test he must take that showed up after we booked and fully paid for trip!