Did anyone else get this letter?

[MinnieGirl33]

Received ours yesterday. I was, in fact, a CM when we purchased our first contract but sadly have not been one for about 6 years.

We were actually starting to wonder if someone was messing with our account. Glad to hear it's not just us.

 

[Simba's Mom]

We got the letter too. I figured that maybe it was because I want to be a CM and occassionally get mistaken for one at WDW. So they mistakenly sent us the letter.

 

[mtdewhead]

I got one too. Maybe we are just some of the first ones to receive the letter. It seems to me like they are setting things up so that they can legally go after cast members who are renting out points for a profit.

I got one too. I agree with you. (Wow, really? Our dues are paying for so much paper and postage for this.) But I guess in the end, its keeps the integrity of the DVC program intact.

 

[Dean]

I got one two. I did buy resale about 13 years ago. Never been a cast member but got a good feeling getting a letter as if I was. To bad the letter was a bit on the negative side, lol.

I don't think the current restrictions were in place then.

 

[WilsonFlyer]

I got one too. I agree with you. (Wow, really? Our dues are paying for so much paper and postage for this.) But I guess in the end, its keeps the integrity of the DVC program intact.

Our dues should NOT be "paying for this". This is a DVD issue, not a DVC issue. They (DVD) care. We (the membership) don't nor are we harmed by it happening if it does.

 

[kaseyC]

The overall threatening tone of the letter ticks me off a bit. If it is not a letter meant for CMs, mistakenly sent to us then someone at DVD is assuming the general DVC owning population has extensive knowledge of how CM discounts and such work. The only reason I know anything about CM discounts is from reading the boards, my DH had no clue until he read the letter last night.

 

[mtdewhead]

The overall threatening tone of the letter ticks me off a bit. If it is not a letter meant for CMs, mistakenly sent to us then someone at DVD is assuming the general DVC owning population has extensive knowledge of how CM discounts and such work. The only reason I know anything about CM discounts is from reading the boards, my DH had no clue until he read the letter last night.

I thought the tone was a bit harsh as well, especially if it was just a massive mailing to everyone.

 

[icydog]

I got a letter from DVC's Director of Business Standards and Regulatory Issues.
In it I was warned not to sell my points, rent my points, or transfer my points for less than Disney charges. I was warned not to undercut Disney because, as a "Cast Member", my family and I bought our ponts at a discount. It also states if I continue to misuse my discount on points using my cast member privileges ---I could be terminated!!

Obviously the letter was mistakenly mailed to me but I'm surprised at the amount of venom shown within the letter. I guess DVC is hurting and it is concerned that Cast Member-owners are contributing to the point devaluation⬇

 

[vicki_c]

There's a thread started on this already.

 

[Nanajo1]

Could you please post the link to that thread.
Thanks

 

[icydog]

Yes please post the link then mods can merge the threads

 

[DebbieB]

http://www.disboards.com/showthread.php?t=2826245

 

[hpygrll]

My husband and I both received separate letters, which I thought was even more odd. I was a cast member when we purchased back in 2000.

I thought the letter was a tad harsh and I promptly tossed it into the recycle bin saying "that made me feel less than magical"

Jenny

 

[Nanajo1]

Thanks.
It sounds like someone in the Business Standards and Regulatory Dept wasn't having a "Magical Day".

 

[ValpoCory]

About what % off is a CM discount for DVC points?

 

[icydog]

I spoke with Claire Bilby's voicemail, her assistant and today I finally spoke with Claire. She apologized for the letter and said in the distribution it was sent out to some regular owners as well as Cast Member-owners.

I said I understood that a mistake could happen but then I asked about The very negative tone of the letter. She said knew about the letter and that it was necessary because there was an issue with some cast members.

I thanked her for the call and we hung up.

However, I am still blown away by the letter, whether it was meant for me or not. I, having been a marketing director for a very large utility, I know sending this kind of letter out is self-defeating. It alienates the troops are leaves an uncohesive team. I say team but it's obvious DVC's team is top heavy. Ths should have been handled by mid-management and filtered to the rest of the staff in a meeting. This broad "scatter gun" approach is not the way to send a message.

I'm afraid this take no prisoners approach might be the up and coming management style at Disney. In fact, Walt Disney's management style was very much like this approach!

 

[icydog]

Thanks.
It sounds like someone in the Business Standards and Regulatory Dept wasn't having a "Magical Day".

It as sent out with Claire Bilby's approval.

Look at my post it the first thread

 

[KAT4DISNEY]

I spoke with Claire Bilby's voicemail, her assistant and today I finally spoke with Claire. She apologized for the letter and said in the distribution it was sent out to some regular owners as well as Cast Member-owners.

I said I understood that a mistake could happen but then I asked about The very negative tone of the letter. She said knew about the letter and that it was necessary because there was an issue with some cast members.

I thanked her for the call and we hung up.

However, I am still blown away by the letter, whether it was meant for me or not. I, having been a marketing director for a very large utility, I know sending this kind of letter out is self-defeating. It alienates the troops are leaves an uncohesive team. I say team but it's obvious DVC's team is top heavy. Ths should have been handled by mid-management and filtered to the rest of the staff in a meeting. This broad "scatter gun" approach is not the way to send a message.

I'm afraid this take no prisoners approach might be the up and coming management style at Disney. In fact, Walt Disney's management style was very much like this approach!

Wow - I hope this is more indicative of DVC not being able to police this condition of sale than of the actual management tone. But either way it's a very poor way to handle it even if it weren't being sent out to non-CM's. It should only be going to the individuals that are ignoring the rule and if anything a gentler reminder to the rest.

Another poor show Disney.

 

[hakepb]

I bought my points from a CM, should I be worried? :/


So is the way around this to include a Universal ticket or 2 and sell/rent Universal "packages" that do not compete with Disney?

 

[psac]

However, I am still blown away by the letter, whether it was meant for me or not. I, having been a marketing director for a very large utility, I know sending this kind of letter out is self-defeating. It alienates the troops are leaves an uncohesive team. I say team but it's obvious DVC's team is top heavy. Ths should have been handled by mid-management and filtered to the rest of the staff in a meeting. This broad "scatter gun" approach is not the way to send a message.

Obviously the distribution was all fouled up, but respectfully I disgree. This sounds like an issue with employees not properly following company policy, and a reminder to those who are in the specific situation that the corporate rules will be enforced. From an HR perspective, something like that has to go directly to all those impacted by this. Of course, having the distribution going out to "external" (non-CM) parties is a while different story!!